Client Operations Manager Jobs

Client Operations Managers help organizations deliver reliable, high-quality service by connecting client needs with efficient internal processes. They oversee operational workflows, coordinate cross-functional teams, track performance, and identify ways to improve the client experience. Explore vetted Client Operations Manager opportunities paying $100,000 or more on Ladders.

What Does a Client Operations Manager Do?

Responsibilities vary by company and industry, but commonly include managing client-facing operations, refining service processes, monitoring service-level agreements and key performance indicators, resolving escalated issues, and partnering with sales, customer success, product, finance, and support teams. Many roles also involve reporting results, managing budgets or resources, and leading operational improvement initiatives.

Skills and Qualifications

Employers often seek candidates with experience in operations, client services, customer success, or account management. Strong candidates communicate clearly, analyze operational data, manage projects, and build trusted relationships with clients and internal stakeholders. Familiarity with CRM platforms, reporting tools, process documentation, and continuous improvement methods can also be valuable. Requirements differ across organizations, so review each job listing for specific qualifications.

Career Opportunities and Compensation

Client Operations Manager roles are available across sectors such as technology, financial services, healthcare, consulting, and business services. Compensation depends on factors including industry, location, company size, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities with salaries of $100,000 or more, helping experienced candidates find roles that align with their career goals.

Find Client Operations Manager Jobs on Ladders

Search Client Operations Manager openings on Ladders to discover high-paying opportunities and compare role requirements. Review job descriptions carefully, highlight measurable achievements in your résumé, and tailor your application to show how you improve client outcomes and operational performance.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$120K - $145K *

Drive strategic transformation by leading Record-to-Report functions, enhancing service quality, and implementing best practices across Financial Systems Consulting to achieve world-class operational...

United StatesRemote

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$125K - $170K *

Lead the charge in managing complex contracts for a major program, ensuring compliance and strategic alignment. Collaborate with teams to develop proposals, negotiate terms, and maintain strong relati...

United StatesRemote

2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$130K - $180K *

Drive the vision and strategy for API and integration products, ensuring seamless connectivity across systems. Collaborate with cross-functional teams to deliver innovative solutions that enhance cust...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Staffing

$110K - $130K *

Unlock potential by driving innovative sales strategies in the regenerative medicine sector. This role involves full-funnel prospecting, building relationships with key stakeholders, and designing imp...

United StatesRemote

1 month ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$115K - $125K *

Elevate client relationships by leading new product expansions and delivering tailored solutions. Collaborate with Client Success Managers to ensure seamless execution and drive commercial excellence...

New York, NYRemote

4 days ago

  •   Less than 5 years exp.  •   Healthcare

$160K - $200K *

Unlock potential by leading strategic sales initiatives that drive growth and forge strong relationships with key retail and eCommerce clients in a fast-paced environment requiring frequent travel. In...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$144K - $191K *

Unlock potential by leading the Automated Operations capability within Member Services. Oversee AI support experiences, enhance team productivity, and drive continuous improvement to elevate member in...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$190K - $220K *

Lead the charge in shaping the go-to-market strategy for innovative data security services, driving customer adoption and engagement through compelling narratives and strategic partnerships across tea...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$81K - $120K *

Shape the future of client relationships by providing expert support and guidance to institutional trust accounts, ensuring compliance and operational excellence while mentoring junior staff and drivi...

Virginia, USRemote

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Join our team to support clinical studies by managing site activities, ensuring compliance, and fostering relationships with site staff. Your role will enhance patient recruitment and streamline logis...

Raleigh, NCRemote

Yesterday

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$182K - $198K *

Build and lead a robust Service Management Office to enhance IT operations, ensuring effective governance, accountability, and continuous improvement across a complex 24x7 environment, while fostering...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$75K - $135K *

Drive member growth by managing relationships with veterinary buying groups, ensuring successful onboarding and adoption. Collaborate cross-functionally to strategize and execute plans that enhance me...

CanadaRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$150K - $175K *

Shape your career by driving growth and operational excellence in deposit products. Collaborate across teams to enhance client engagement, optimize treasury operations, and ensure compliance in a dyna...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$120K - $140K *

Drive transformative client solutions by leading end-to-end implementations of healthcare technology and analytics, ensuring projects align with client goals while managing timelines, quality, and reg...

United StatesRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Information Technology

$150K *

Elevate customer support excellence by managing a dynamic team, enhancing SLA performance, resolving complex issues, and fostering development through effective coaching, all while ensuring customer s...

New York City, NYRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $120K *

Manage third-party vendors to ensure successful C-Band ground clearing across multiple sites. Oversee project planning, financial tracking, and compliance documentation to meet FCC requirements and de...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Staffing

$120K - $145K *

Champion impactful programs by leading cross-functional teams, driving strategic alignment, and ensuring seamless execution. Leverage your expertise to manage complex initiatives that delight customer...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$115K - $138K *

Manage complex data center deployment projects, ensuring timely delivery and alignment among stakeholders. Oversee planning, execution, and closeout while maintaining budget and risk controls in fast...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$100K - $120K *

Join a team that's dedicated to managing enterprise AI platforms, ensuring governance, compliance, and support operations. Collaborate across departments to enhance user experience and drive adoption...

Florida, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$84K - $141K *

Champion the development of business and application architecture strategies, ensuring alignment with customer needs. Oversee project execution, collaborate with technical teams, and drive sustainable...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$93K - $120K *

Join a dynamic team as you manage clinical data throughout study lifecycles, ensuring compliance and quality. Collaborate with cross-functional teams to drive data strategy and support innovative solu...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$128K - $254K *

Transform clinical trial management by leading complex Phase I–IV studies, ensuring alignment with client expectations while fostering collaboration across multidisciplinary teams to achieve project s...

RemoteRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$116K - $162K *

Champion the future of support operations by leading a dynamic, remote team. Drive performance metrics, modernize tools, and shape AI integration to redefine customer experience across multiple brands...

RemoteRemote

1 month ago

  •   5 - 7 years exp.  •   Enterprise Technology

$168K - $240K *

Lead the charge in optimizing business operations through innovative solutions, driving efficiency and productivity while fostering cross-functional collaboration and data-driven decision-making to en...

United StatesRemote

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$80K - $95K *

Engage and develop strategic relationships to drive sales growth in the insurance sector. Utilize your expertise in crop insurance to meet and exceed sales goals while fostering key agent partnerships...

Iowa, USRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What is a Client Operations Manager?question toggle

    A Client Operations Manager oversees the processes, teams, and systems that support consistent service delivery and positive client experiences. The role often combines operational planning, performance tracking, issue resolution, and cross-functional coordination.

  • What does a Client Operations Manager do day to day?question toggle

    Daily work may include reviewing service metrics, coordinating with client-facing and internal teams, resolving escalated operational concerns, improving workflows, preparing reports, and ensuring that client commitments are met.

  • What qualifications are commonly required for Client Operations Manager jobs?question toggle

    Employers commonly look for relevant experience in operations, client services, customer success, or account management, along with communication, analytical, project management, and leadership skills. Specific education, industry knowledge, and technology requirements vary by employer.

  • How much do Client Operations Managers earn?question toggle

    Compensation varies based on experience, location, industry, company, and role scope. Ladders features vetted professional jobs paying $100,000 or more; check each listing for its compensation details.

  • Where can I find Client Operations Manager jobs paying $100,000 or more?question toggle

    Search Ladders for vetted Client Operations Manager opportunities with salaries of $100,000 or more. Use job requirements and role details to identify openings that fit your experience and career goals.