Client Operations Managers help organizations deliver reliable, high-quality service by connecting client needs with efficient internal processes. They oversee operational workflows, coordinate cross-functional teams, track performance, and identify ways to improve the client experience. Explore vetted Client Operations Manager opportunities paying $100,000 or more on Ladders.
Responsibilities vary by company and industry, but commonly include managing client-facing operations, refining service processes, monitoring service-level agreements and key performance indicators, resolving escalated issues, and partnering with sales, customer success, product, finance, and support teams. Many roles also involve reporting results, managing budgets or resources, and leading operational improvement initiatives.
Employers often seek candidates with experience in operations, client services, customer success, or account management. Strong candidates communicate clearly, analyze operational data, manage projects, and build trusted relationships with clients and internal stakeholders. Familiarity with CRM platforms, reporting tools, process documentation, and continuous improvement methods can also be valuable. Requirements differ across organizations, so review each job listing for specific qualifications.
Client Operations Manager roles are available across sectors such as technology, financial services, healthcare, consulting, and business services. Compensation depends on factors including industry, location, company size, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities with salaries of $100,000 or more, helping experienced candidates find roles that align with their career goals.
Search Client Operations Manager openings on Ladders to discover high-paying opportunities and compare role requirements. Review job descriptions carefully, highlight measurable achievements in your résumé, and tailor your application to show how you improve client outcomes and operational performance.
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Manage and mentor the Revenue Cycle Team to enhance service delivery, ensure compliance, and improve operational efficiency. Oversee daily activities, monitor performance, and develop processes to ach...
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Specialty Operations Process Improvement Manager
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Drive process improvement initiatives within Specialty Pharmacy to enhance efficiency, quality, and customer experience. Lead cross-functional teams in operational reviews, leveraging Lean Six Sigma m...
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Optimize customer engagement by designing connected experiences that bridge strategy and execution. Lead cross-functional teams to ensure seamless journey mapping, activation, and continuous improveme...
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Shape the future of Care Management solutions by leading strategic planning, defining product strategies, and collaborating with stakeholders to enhance healthcare delivery and profitability...
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Elevate operational efficiency by managing account priorities and delivering proactive business solutions. Collaborate with teams to ensure high-quality service and maintain strong relationships with...
4 weeks ago
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Advance your career by advising top-tier technology leaders globally, guiding them in overcoming challenges, implementing strategies, and leveraging insights to drive transformative change and organiz...
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Manage strategic programs and complex projects, ensuring timely delivery while effectively leading cross-functional teams to achieve key business objectives and drive organizational success...
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Lead the charge in optimizing virtual computing operations, driving strategies for VDI and infrastructure. Manage a skilled team to ensure scalable, secure platforms that enhance business agility and...
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Lead the charge in shaping legal strategies for enterprise deals, guiding negotiations, and enhancing Optro's contracting processes while collaborating with cross-functional teams to drive success and...
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Advance client partnerships by managing outreach, proposals, and relationships. Collaborate with teams to drive revenue and leverage AI tools for efficiency in sales processes, ensuring alignment with...
2 weeks ago
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Lead the evolution of integrated Talent Programs, enhancing performance, development, and employee experience across the organization. Drive strategic initiatives and foster collaboration to meet curr...
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Join a team that's shaping the future of commercial insurance by leveraging your expertise in account management and client relations. Collaborate with industry professionals to drive service excellen...
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Champion the evolution of global AI governance and responsible data practices, ensuring compliance with regulations while driving operational efficiencies across cross-functional teams in a dynamic en...
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Join a team that's dedicated to enhancing client success in the home improvement sector. You'll manage a portfolio of clients, driving retention and growth while collaborating with a dynamic team to b...
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Partner with us to enhance client relationships and optimize account management. Drive operational strategies, support sales pursuits, and collaborate with leaders to improve performance and transpare...
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Manager, Enterprise Implementation - Core
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Lead project management initiatives within the MSSP business, driving product transitions and strategic programs. Collaborate cross-functionally to ensure timely delivery and quality outcomes while fo...
3 weeks ago
$110K *
Develop strong client relationships and drive revenue growth by managing the entire sales cycle, identifying expansion opportunities, and delivering tailored SaaS solutions to existing accounts in a f...
2 weeks ago
What is a Client Operations Manager?
A Client Operations Manager oversees the processes, teams, and systems that support consistent service delivery and positive client experiences. The role often combines operational planning, performance tracking, issue resolution, and cross-functional coordination.
What does a Client Operations Manager do day to day?
Daily work may include reviewing service metrics, coordinating with client-facing and internal teams, resolving escalated operational concerns, improving workflows, preparing reports, and ensuring that client commitments are met.
What qualifications are commonly required for Client Operations Manager jobs?
Employers commonly look for relevant experience in operations, client services, customer success, or account management, along with communication, analytical, project management, and leadership skills. Specific education, industry knowledge, and technology requirements vary by employer.
How much do Client Operations Managers earn?
Compensation varies based on experience, location, industry, company, and role scope. Ladders features vetted professional jobs paying $100,000 or more; check each listing for its compensation details.
Where can I find Client Operations Manager jobs paying $100,000 or more?
Search Ladders for vetted Client Operations Manager opportunities with salaries of $100,000 or more. Use job requirements and role details to identify openings that fit your experience and career goals.