Client Operations Manager Jobs

Client Operations Managers help organizations deliver reliable, high-quality service by connecting client needs with efficient internal processes. They oversee operational workflows, coordinate cross-functional teams, track performance, and identify ways to improve the client experience. Explore vetted Client Operations Manager opportunities paying $100,000 or more on Ladders.

What Does a Client Operations Manager Do?

Responsibilities vary by company and industry, but commonly include managing client-facing operations, refining service processes, monitoring service-level agreements and key performance indicators, resolving escalated issues, and partnering with sales, customer success, product, finance, and support teams. Many roles also involve reporting results, managing budgets or resources, and leading operational improvement initiatives.

Skills and Qualifications

Employers often seek candidates with experience in operations, client services, customer success, or account management. Strong candidates communicate clearly, analyze operational data, manage projects, and build trusted relationships with clients and internal stakeholders. Familiarity with CRM platforms, reporting tools, process documentation, and continuous improvement methods can also be valuable. Requirements differ across organizations, so review each job listing for specific qualifications.

Career Opportunities and Compensation

Client Operations Manager roles are available across sectors such as technology, financial services, healthcare, consulting, and business services. Compensation depends on factors including industry, location, company size, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities with salaries of $100,000 or more, helping experienced candidates find roles that align with their career goals.

Find Client Operations Manager Jobs on Ladders

Search Client Operations Manager openings on Ladders to discover high-paying opportunities and compare role requirements. Review job descriptions carefully, highlight measurable achievements in your résumé, and tailor your application to show how you improve client outcomes and operational performance.

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$95K - $115K *

Lead the charge in regional operations management, driving customer satisfaction and inspiring teams across multiple locations in the fire and life safety industry. Take ownership of operational excel...

Pennsylvania, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$112K - $120K *

Optimize client success by leading end-to-end implementations for banks and credit unions, ensuring timely launches and measurable value through strategic guidance and cross-functional collaboration...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$40K - $200K *

Join a dynamic team to drive business growth through consultative sales, building lasting client relationships, and delivering innovative payment solutions. This role offers uncapped earnings and oppo...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$95K - $115K *

Elevate the Managed Services team by leading specialists in review response, social media, and listings management. Drive operational excellence, client satisfaction, and revenue growth while ensuring...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$170K - $222K *

Drive strategic transformation initiatives across Product, GTM, and Operations. Lead cross-functional teams, manage complex portfolios, and deliver measurable results while fostering clarity and accou...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Take ownership of a high-performing team in Client Operations, driving service quality and continuous improvement. Collaborate across functions to enhance client experience and operational efficiency...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $184K *

Join a team that's leading technology delivery for member-facing applications. You'll guide engineering talent, drive modernization, and shape technology roadmaps while ensuring high-impact initiative...

RemoteRemote

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $145K *

Transform the future of tax compliance by building a scalable filing platform and remittance infrastructure, enabling seamless global transactions and automation for international sellers. Drive innov...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $128K *

Shape the future of client engagement by driving retention and growth strategies. Collaborate with cross-functional teams to analyze data, develop insights, and enhance client experiences, ensuring im...

New York, NYRemote

5 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$150K *

Drive effective claims management and data analytics to enhance risk operations across diverse property portfolios, ensuring compliance and supporting strategic decision-making in a collaborative envi...

New York, NYRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $140K *

Transform infrastructure and deployment modernization efforts, serving as a technical cornerstone for multiple programs. Drive DevSecOps maturity and cloud adoption while ensuring secure, rapid delive...

United StatesRemote

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$105K - $150K *

Lead product management for complex digital services, mentoring a team of Product Managers. Collaborate with stakeholders to define strategies, prioritize needs, and deliver impactful outcomes while f...

United StatesRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Empower data management excellence by leading clinical studies, ensuring quality deliverables, and mentoring junior staff. Collaborate with sponsors to meet project timelines and optimize processes wh...

Toronto, ONRemote

Today

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$145K - $185K *

Lead the charge in developing integrated commercial strategies for new and transitioning hotels, ensuring optimal market positioning and performance acceleration through collaboration and data-driven...

Chicago, ILRemote

4 days ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$150K - $180K *

Elevate client relationships in the Life & Annuities sector by leveraging AI and data solutions to drive growth, value, and satisfaction. Partner to deliver strategic insights and innovative solutions...

Columbus, GARemote

Reposted today

  •   8 - 10 years exp.  •   Information Technology

$112K - $193K *

Innovate the future of AI-driven revenue cycle products, leading strategy, commercialization, and product delivery. Collaborate across teams to drive adoption and revenue growth while navigating compl...

Minneapolis, MNRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $145K *

Accelerate progress at a leading tech firm by driving go-to-market planning and operational execution. Lead strategic initiatives, manage forecasting, and enhance cross-functional alignment to support...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Elevate customer support excellence by leading a dynamic team across multiple channels. Drive operations, coach specialists, and ensure a seamless customer experience while managing escalations and op...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$180K - $200K *

Pioneer contact center strategy and operational excellence, driving scalable solutions across women's health and family-building services. Collaborate with leadership to enhance member experience and...

New York, NYRemote

5 days ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $225K *

Drive operational excellence by leading care team operations and enhancing member experiences. Build scalable systems and processes to ensure consistent, high-quality interactions across all touchpoin...

New York, NYRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$197K - $240K *

Join us to define and own the product strategy for Wallets, shaping the future of stablecoin and payment solutions. Collaborate across teams to drive customer adoption and business impact through inno...

San Francisco, CARemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$90K - $108K *

Manage operational success across multiple dental practices, collaborating with leadership to enhance performance, develop talent, and improve patient experiences while ensuring financial growth and e...

New Jersey, USRemote

Reposted today

  •   5 - 7 years exp.  •   Healthcare

$90K - $108K *

Lead the charge in optimizing operations across multiple dental practices by partnering with leadership to drive performance, enhance patient experiences, and support growth initiatives while mentorin...

New York, USRemote

Reposted today

  •   5 - 7 years exp.  •   Healthcare

$90K - $108K *

Partner with us to enhance operational success across multiple dental practices. Drive performance, develop talent, and improve patient experiences while balancing strategic initiatives and daily oper...

Connecticut, USRemote

Reposted today

  •   5 - 7 years exp.  •   Healthcare

$95K - $115K *

Lead the charge in optimizing operational activities within the DHMS program, ensuring compliance and driving continuous improvement. Collaborate with stakeholders to implement effective strategies an...

United StatesRemote

6 days ago

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What is a Client Operations Manager?question toggle

    A Client Operations Manager oversees the processes, teams, and systems that support consistent service delivery and positive client experiences. The role often combines operational planning, performance tracking, issue resolution, and cross-functional coordination.

  • What does a Client Operations Manager do day to day?question toggle

    Daily work may include reviewing service metrics, coordinating with client-facing and internal teams, resolving escalated operational concerns, improving workflows, preparing reports, and ensuring that client commitments are met.

  • What qualifications are commonly required for Client Operations Manager jobs?question toggle

    Employers commonly look for relevant experience in operations, client services, customer success, or account management, along with communication, analytical, project management, and leadership skills. Specific education, industry knowledge, and technology requirements vary by employer.

  • How much do Client Operations Managers earn?question toggle

    Compensation varies based on experience, location, industry, company, and role scope. Ladders features vetted professional jobs paying $100,000 or more; check each listing for its compensation details.

  • Where can I find Client Operations Manager jobs paying $100,000 or more?question toggle

    Search Ladders for vetted Client Operations Manager opportunities with salaries of $100,000 or more. Use job requirements and role details to identify openings that fit your experience and career goals.