Client Operations Managers help organizations deliver reliable, high-quality service by connecting client needs with efficient internal processes. They oversee operational workflows, coordinate cross-functional teams, track performance, and identify ways to improve the client experience. Explore vetted Client Operations Manager opportunities paying $100,000 or more on Ladders.
Responsibilities vary by company and industry, but commonly include managing client-facing operations, refining service processes, monitoring service-level agreements and key performance indicators, resolving escalated issues, and partnering with sales, customer success, product, finance, and support teams. Many roles also involve reporting results, managing budgets or resources, and leading operational improvement initiatives.
Employers often seek candidates with experience in operations, client services, customer success, or account management. Strong candidates communicate clearly, analyze operational data, manage projects, and build trusted relationships with clients and internal stakeholders. Familiarity with CRM platforms, reporting tools, process documentation, and continuous improvement methods can also be valuable. Requirements differ across organizations, so review each job listing for specific qualifications.
Client Operations Manager roles are available across sectors such as technology, financial services, healthcare, consulting, and business services. Compensation depends on factors including industry, location, company size, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities with salaries of $100,000 or more, helping experienced candidates find roles that align with their career goals.
Search Client Operations Manager openings on Ladders to discover high-paying opportunities and compare role requirements. Review job descriptions carefully, highlight measurable achievements in your résumé, and tailor your application to show how you improve client outcomes and operational performance.
$120K - $145K *
Transform commercial contracts into strategic assets by leading negotiation and management of agreements in a dynamic environment, partnering closely with Sales and Customer Success teams to foster bu...
Reposted today
$80K - $95K *
Manage all facets of a federal travel program, ensuring compliance and efficiency in a high-volume environment. Drive improvements in processes and provide urgent support for travelers, while maintain...
1 week ago
$110K - $130K *
Advance your career by enhancing the efficiency and effectiveness of our Legal and Compliance function. Lead operational improvements, manage budgets, and implement legal technology solutions in a dyn...
2 weeks ago
Senior Marketing Operations Manager
$145K - $185K *
Join a team that's driving marketing excellence by owning and scaling our marketing operations. You'll lead cross-functional projects, optimize tech stacks, and ensure data integrity to enhance pipeli...
3 weeks ago
$150K - $180K *
Elevate operational excellence by leading strategic initiatives and scaling growth in a dynamic, fast-paced environment. Collaborate closely with the CEO and leadership team to drive measurable result...
1 week ago
Integrated Campaign Manager, Security
$95K - $115K *
Drive impactful integrated marketing campaigns that enhance awareness and revenue growth across the Security portfolio. Collaborate cross-functionally to translate business priorities into measurable...
Yesterday
Branch Operations Manager - Commercial Lines (South Carolina)
$80K - $105K *
Unlock your potential by leading branch operations, driving strategic initiatives, and enhancing team performance. Collaborate with stakeholders to achieve financial goals while fostering a culture of...
1 week ago
$130K - $165K *
Empower growth by leading strategic partnerships in the insurance sector. Drive revenue and client retention through innovative solutions and deep industry insights, while managing complex sales cycle...
Yesterday
Product Client Success Manager (Third Party Casualty)
$78K - $120K *
Elevate client success by driving adoption and optimizing claims operations. Collaborate with cross-functional teams to deliver measurable business value and enhance customer outcomes in the insurance...
4 weeks ago
Senior Manager, Compliance Advisory & Change Management
$172K - $238K *
Shape compliance strategies by operationalizing key frameworks, guiding stakeholders, and ensuring adherence to regulations. Collaborate across teams to enhance risk management and support product com...
Reposted 2 weeks ago
$90K - $120K *
Champion operational excellence by transforming data into actionable insights, leading cross-functional projects, and driving process improvements to enhance performance and scalability in a dynamic e...
2 weeks ago
Customer Success Manager - Global Trade
$106K - $197K *
Join a team that's dedicated to empowering customers in global trade. As a Customer Success Manager, you'll leverage your expertise to drive client success, foster relationships, and ensure optimal va...
2 weeks ago
Product Manager, Billing & Collections
$132K - $165K *
Shape the future of billing and collections by driving product strategy and enhancing user experiences. Collaborate with cross-functional teams to deliver reliable payment solutions that boost revenue...
3 weeks ago
$110K - $130K *
Unlock potential by driving client success for enterprise accounts. Lead customer engagement, ensure adoption of solutions, and collaborate effectively with teams to promote renewals, expansion, and s...
Reposted 3 weeks ago
Senior Operations Manager, Quality Control
$104K - $145K *
Lead the charge in developing a robust quality control program, managing a team to enhance operational processes, mitigate risks, and ensure compliance across lending operations while leveraging autom...
2 weeks ago
Sr Lifecycle Services Operations Manager
$110K - $130K *
Empower client success by managing the EA lifecycle, ensuring seamless onboarding, adoption, and renewals. Collaborate cross-functionally to deliver actionable insights and enhance operational efficie...
Reposted 4 days ago
Proposal Operations Manager (US Central Region)
$112K - $196K *
Champion a people-first culture while leading a talented team in proposal operations. Collaborate with diverse stakeholders to drive strategic pursuits and create impactful proposals that set the orga...
Reposted today
$109K - $145K *
Optimize sales operations by ensuring efficient processes and accurate data management. Collaborate with cross-functional teams to support strategic decisions and enhance training programs, driving gr...
3 days ago
$80K - $95K *
Empower client success by managing onboarding and project delivery, ensuring clients realize software value. Collaborate with stakeholders to drive adoption, satisfaction, and long-term relationships...
3 weeks ago
$74K - $139K *
Elevate operational excellence by leading the SPOC department, ensuring compliance and efficiency in loss mitigation services. Drive performance, workforce planning, and process improvements while fos...
2 weeks ago
U.S. Broking - Broking Consultant
$75K - $90K *
Elevate client solutions by managing RFPs and renewals, analyzing vendor terms, and mentoring junior colleagues. Collaborate with teams to drive strategic benefits consulting and deliver exceptional c...
1 week ago
$75K - $100K *
Manage a dynamic Customer Support team, driving service quality and operational efficiency. Oversee daily operations, enhance performance metrics, and implement automation to elevate customer satisfac...
2 weeks ago
$110K - $130K *
Drive the success of Abacum implementation projects, managing end-to-end delivery while collaborating with sales and partners to ensure client satisfaction and value realization on the platform...
2 weeks ago
$90K - $95K *
Champion data-driven decision-making by developing complex models and strategies. Collaborate with cross-functional teams to analyze data, drive impactful operational changes, and fulfill business obj...
1 week ago
Unit Manager, Life Insurance Customer Service & Operations - Remote
$66K - $110K *
Lead and develop a high-performing unit, ensuring accountability and compliance while managing daily operations to meet service goals. Foster team cohesion and drive results through coaching, training...
Reposted 6 days ago
What is a Client Operations Manager?
A Client Operations Manager oversees the processes, teams, and systems that support consistent service delivery and positive client experiences. The role often combines operational planning, performance tracking, issue resolution, and cross-functional coordination.
What does a Client Operations Manager do day to day?
Daily work may include reviewing service metrics, coordinating with client-facing and internal teams, resolving escalated operational concerns, improving workflows, preparing reports, and ensuring that client commitments are met.
What qualifications are commonly required for Client Operations Manager jobs?
Employers commonly look for relevant experience in operations, client services, customer success, or account management, along with communication, analytical, project management, and leadership skills. Specific education, industry knowledge, and technology requirements vary by employer.
How much do Client Operations Managers earn?
Compensation varies based on experience, location, industry, company, and role scope. Ladders features vetted professional jobs paying $100,000 or more; check each listing for its compensation details.
Where can I find Client Operations Manager jobs paying $100,000 or more?
Search Ladders for vetted Client Operations Manager opportunities with salaries of $100,000 or more. Use job requirements and role details to identify openings that fit your experience and career goals.