Application Support Lead Jobs

Explore Application Support Lead opportunities with organizations seeking experienced professionals to keep business-critical applications reliable, secure, and responsive. These leaders coordinate support teams, resolve complex service issues, and partner with engineering, infrastructure, product, and business stakeholders to improve the application experience.

Ladders features vetted professional jobs that pay $100,000 or more, including senior application support and IT operations leadership roles. Browse openings to find positions that match your technical expertise, leadership experience, and career goals.

What Does an Application Support Lead Do?

An Application Support Lead oversees the day-to-day support of software applications and related services. Responsibilities may include managing escalations, coordinating incident response, monitoring service levels, improving support processes, and ensuring users receive timely, effective assistance. The role often bridges technical teams and business users, translating operational needs into clear priorities and resolutions.

Skills and Qualifications

Employers commonly look for strong troubleshooting and analytical skills, experience supporting enterprise applications, and the ability to lead or mentor technical teams. Familiarity with incident, problem, and change management; service-level agreements; monitoring tools; databases; cloud platforms; and IT service management practices can be valuable. Clear communication, sound judgment, and a customer-focused approach are essential when coordinating high-impact issues.

Career Opportunities and Compensation

Application Support Leads work across industries such as financial services, healthcare, technology, retail, and professional services. Depending on the organization, the role may lead to positions such as Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations. Compensation varies based on location, industry, scope, and experience. Find vetted opportunities paying $100,000 or more on Ladders.

Find Application Support Lead Jobs on Ladders

Search Application Support Lead jobs to compare senior-level opportunities and identify roles aligned with your background. Review each listing for responsibilities, required technologies, team scope, and location, then apply to positions that support your next career move.

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$138K - $185K *

Unlock potential by driving innovative cloud solutions for public sector clients. Collaborate with sales teams to address customer needs, present compelling technology demonstrations, and secure techn...

Toronto, ONRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Grow your career with a dynamic role in litigation support sales, driving client engagement and revenue growth through expert consultation and strategic account management in a fast-paced environment...

San Francisco, CARemote

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Accelerate progress at the forefront of litigation support services. Join a dynamic team dedicated to client success, driving sales strategies, and enhancing customer satisfaction while achieving pers...

San Francisco, CARemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Unlock potential by becoming a trusted advisor in litigation support services, driving sales growth through client engagement, strategic partnerships, and expert knowledge in Electronic Data Discovery...

Seattle, WARemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$116K - $150K *

Champion innovative SAP FICA solutions, guiding clients through implementation and configuration while ensuring alignment with business needs and budgetary constraints. Drive value-added consulting to...

United StatesRemote

3 days ago

  •   11 - 15 years exp.  •   Information Technology

$74K - $137K *

Transform creative production by integrating AI capabilities to enhance workflows, ensuring efficient content generation and delivery. Collaborate across teams to establish standards and scalable solu...

Mclean, VARemote

1 week ago

  •   Less than 5 years exp.  •   Media

$100K - $140K *

Lead the charge in transforming healthcare through cloud solutions, driving modernization and interoperability initiatives. Collaborate with cross-functional teams to design secure, scalable Azure arc...

Texas, USRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $167K *

Drive efficiency at the intersection of product development and customer engagement by building integrations and automations that empower teams with timely, relevant product knowledge and streamline w...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$150K - $180K *

Contribute to cloud migration efforts by designing secure, scalable Azure architectures. Collaborate with cross-functional teams to deliver innovative solutions for mission-critical healthcare applica...

Texas, USRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$162K - $283K *

Optimize customer success by driving growth and retention for high-value manufacturing accounts. Engage with C-suite executives to co-develop digital transformation strategies, ensuring measurable out...

Detroit, MIRemote

6 days ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $180K *

Lead and architect innovative AI-driven financial solutions, collaborating with elite engineers to design, implement, and optimize cutting-edge tools for global clients in a dynamic, startup environme...

New York, NYRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Innovate cutting-edge AI financial solutions by architecting and deploying advanced chat interfaces and reporting systems. Collaborate with elite engineers to enhance investment workflows for global c...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Elevate software solutions by architecting AI-driven financial tools, collaborating with elite engineers to enhance investment workflows, and ensuring high standards in quality and security within a d...

CanadaRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$135K - $160K *

Contribute to the vision and strategy of AI-powered products, managing their lifecycle and delivery. Leverage AI tools for decision-making and mentor fellow Product Managers to enhance team capabiliti...

New York, NYRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$135K - $160K *

Champion the vision and strategy for AI-powered products, driving their roadmap and delivery while mentoring peers. Leverage AI tools to enhance decision-making and product lifecycle management, ensur...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $110K *

Unlock potential by leading K-12 district implementations, ensuring successful platform adoption through strategic planning, relationship building, and project management. Collaborate with stakeholder...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$130K - $160K *

Transform financial strategies by leveraging your expertise in analyses, forecasting, and IT governance. Drive impactful recommendations and enhance operational efficiency through innovative financial...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$192K - $229K *

Lead the charge in delivering comprehensive data migration services for SAP-enabled transformations, ensuring effective governance, client engagement, and execution of best practices across diverse da...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$88K - $123K *

Unlock potential by bridging business problems with AI solutions, designing and deploying impactful tools within 90-day sprints. Collaborate with teams to streamline workflows, enhance decision-making...

Hoboken, NJRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$75K - $158K *

Champion quality assurance by collaborating in Agile teams to deliver robust software solutions. Leverage your testing expertise to enhance product quality and drive continuous improvement in a dynami...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$90K - $189K *

Architect comprehensive testing strategies and oversee automation efforts for a vital supply chain management system. Lead a team to ensure effective test cycles and enhance capabilities, delivering a...

United StatesRemote

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$238K - $341K *

Pioneer secure identity solutions by architecting a robust Identity & Trust platform. Lead multi-year strategies, drive high-impact initiatives, and mentor engineers to enhance customer onboarding and...

United StatesRemote

4 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Shape the future of clinical research by leading project teams to achieve milestones, ensuring compliance and operational excellence throughout all phases of study management while fostering collabora...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Elevate your career by joining a dynamic team focused on validating and optimizing Azure developer desktops. You'll design automated tests, ensure security compliance, and enhance performance metrics...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$140K - $200K *

Inspire growth by leading a dynamic machinery team, driving business development, and delivering innovative solutions that enhance client relationships and project success while ensuring high-quality...

United StatesRemote

Today

  •   8 - 10 years exp.  •   Energy & Utilities

Frequently Asked Questions (FAQ)

  • What does an Application Support Lead do?question toggle

    An Application Support Lead directs application support activities, oversees escalations and incident response, guides support staff, and works with technical and business teams to maintain reliable services and improve user experience.

  • What qualifications are typically required for Application Support Lead jobs?question toggle

    Requirements vary, but employers often seek experience in application or production support, strong troubleshooting skills, team leadership, and knowledge of incident and problem management. Experience with relevant enterprise systems, monitoring tools, databases, cloud services, or IT service management frameworks may also be requested.

  • What skills are important for an Application Support Lead?question toggle

    Key skills include technical problem-solving, prioritization, communication, stakeholder management, incident coordination, and the ability to mentor a team. A customer-focused mindset and comfort working under pressure are also useful.

  • How much do Application Support Leads earn?question toggle

    Pay varies by employer, location, industry, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so candidates can explore qualifying Application Support Lead opportunities on the site.

  • What career paths can follow an Application Support Lead role?question toggle

    Experienced leads may progress to Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations roles, depending on their interests and experience.