Application Support Lead Jobs

Explore Application Support Lead opportunities with organizations seeking experienced professionals to keep business-critical applications reliable, secure, and responsive. These leaders coordinate support teams, resolve complex service issues, and partner with engineering, infrastructure, product, and business stakeholders to improve the application experience.

Ladders features vetted professional jobs that pay $100,000 or more, including senior application support and IT operations leadership roles. Browse openings to find positions that match your technical expertise, leadership experience, and career goals.

What Does an Application Support Lead Do?

An Application Support Lead oversees the day-to-day support of software applications and related services. Responsibilities may include managing escalations, coordinating incident response, monitoring service levels, improving support processes, and ensuring users receive timely, effective assistance. The role often bridges technical teams and business users, translating operational needs into clear priorities and resolutions.

Skills and Qualifications

Employers commonly look for strong troubleshooting and analytical skills, experience supporting enterprise applications, and the ability to lead or mentor technical teams. Familiarity with incident, problem, and change management; service-level agreements; monitoring tools; databases; cloud platforms; and IT service management practices can be valuable. Clear communication, sound judgment, and a customer-focused approach are essential when coordinating high-impact issues.

Career Opportunities and Compensation

Application Support Leads work across industries such as financial services, healthcare, technology, retail, and professional services. Depending on the organization, the role may lead to positions such as Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations. Compensation varies based on location, industry, scope, and experience. Find vetted opportunities paying $100,000 or more on Ladders.

Find Application Support Lead Jobs on Ladders

Search Application Support Lead jobs to compare senior-level opportunities and identify roles aligned with your background. Review each listing for responsibilities, required technologies, team scope, and location, then apply to positions that support your next career move.

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$75K - $90K *

Lead the charge in expanding revenue and driving growth within the Medical Malpractice vertical. Mentor a team of brokers, navigate complex policies, and enhance sales performance in a fast-paced, tec...

Toronto, ONRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$135K - $160K *

Transform complex technical programs by leading cross-functional teams, ensuring timely delivery and fostering collaboration. Leverage your expertise to drive innovation and enhance productivity throu...

San Diego, CARemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$132K - $251K *

Grow your career with a pivotal leadership role driving SAP S/4HANA Field Service Management transformation, standardizing processes across multiple business units to enhance operational efficiency an...

Georgia, USRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$166K - $230K *

Innovate the borrower experience by leading complex software projects, shaping architecture, and mentoring engineers. Collaborate across teams to deliver high-quality, scalable solutions that enhance...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$140K *

Lead operational excellence across Independent Living communities, ensuring continuity during transitions. Drive financial performance, enhance resident satisfaction, and support community teams while...

Philadelphia, PARemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$130K *

Join a dynamic team to manage client technologies, mentor peers, and deliver IT assessments. This hands-on role emphasizes client service and consultant development, ensuring optimal performance acros...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Unlock potential by managing system design, build, and support for applications, ensuring optimal functionality and user satisfaction while collaborating across teams to enhance workflows and resolve...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$140K - $180K *

Engage in the design and implementation of scalable backend systems that transform customer behavior into actionable marketing triggers, ensuring reliability and operational excellence across high-vol...

Toronto, ONRemote

4 days ago

  •   5 - 7 years exp.  •   Media

$110K - $130K *

Lead the charge in driving new revenue growth through consultative solution selling, leveraging data and analytics to help clients mitigate risk and enhance operational performance across diverse indu...

Princeton, NJRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$160K - $195K *

Optimize and enhance healthcare platform operations by building and maintaining Azure infrastructure, CI/CD pipelines, and leveraging AI tools for efficiency and reliability. Collaborate with teams to...

Pittsburgh, PARemote

5 days ago

  •   Less than 5 years exp.  •   Healthcare

$70K - $126K *

Drive risk adjustment projects by managing the full project life cycle, collaborating with stakeholders, and ensuring quality deliverables to meet annual goals and enhance operational efficiency...

North Carolina, USRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $140K *

Lead a dynamic software engineering team, ensuring quality delivery and operational excellence while fostering collaboration across business units and driving innovation in energy efficiency solutions...

Ithaca, NYRemote

1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$131K - $303K *

Empower leadership by providing strategic advisory and operational support, enhancing decision-making and execution within a dynamic environment, while ensuring alignment with organizational objective...

RemoteRemote

Reposted 4 days ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$110K - $150K *

Empower your career by leading client engagements and analysis within our dynamic Salesforce practice. Collaborate with a supportive team to deliver innovative solutions that address current challenge...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Join a team that's shaping the future of secure web applications. Leverage your full-stack development skills to build scalable solutions in a collaborative Agile environment, tackling complex challen...

San Antonio, TXRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$138K - $165K *

Elevate your career by leading complex product initiatives across technical domains. Collaborate with cross-functional teams to drive strategic direction into actionable plans, ensuring measurable out...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$74K - $139K *

Elevate operational excellence by leading the SPOC department, ensuring compliance and efficiency in loss mitigation services. Drive performance, workforce planning, and process improvements while fos...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$92K - $166K *

Unlock potential by leading logistics analysis and execution for naval programs, ensuring effective support for maintenance, training, and compliance in a dynamic environment. Collaborate with diverse...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Technical Services

$73K - $102K *

Transform ERP solutions by customizing modules, integrating features, and ensuring compliance. Collaborate with stakeholders to gather requirements and enhance system performance while maintaining doc...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Optimize trading support operations by managing cotton transactions, ensuring compliance, and enhancing inventory strategies to maximize commercial performance and operational efficiency...

Chesterfield, MORemote

1 week ago

  •   Less than 5 years exp.  •   Food & Beverages

$180K - $230K *

Lead the Computer Systems Validation Program, overseeing validation teams to ensure compliance with regulatory standards while driving modern validation practices and mentoring future leaders in a dyn...

Toronto, ONRemote

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$150K - $230K *

Manage and mentor validation teams to ensure compliance and timely delivery of computer system validation activities, driving modern practices and supporting audits while collaborating across departme...

Boston, MARemote

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$150K - $180K *

Engage in designing and implementing SAP Plant Maintenance solutions for complex federal projects. Collaborate with stakeholders to enhance asset management efficiency and ensure seamless integration...

United StatesRemote

Reposted today

  •   8 - 10 years exp.  •   Information Technology

$76K - $83K *

Join a team that's passionate about technology and innovation. As an Associate Sales Solution Engineer, you'll collaborate with sales and technical teams to deliver compelling pre-sales solutions, ens...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$89K - $131K *

Unlock your potential as an IT Specialty Analyst, driving Epic Hospital Billing solutions. Collaborate with teams to analyze workflows, troubleshoot issues, and enhance revenue cycle applications, ens...

Virginia Beach, VARemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does an Application Support Lead do?question toggle

    An Application Support Lead directs application support activities, oversees escalations and incident response, guides support staff, and works with technical and business teams to maintain reliable services and improve user experience.

  • What qualifications are typically required for Application Support Lead jobs?question toggle

    Requirements vary, but employers often seek experience in application or production support, strong troubleshooting skills, team leadership, and knowledge of incident and problem management. Experience with relevant enterprise systems, monitoring tools, databases, cloud services, or IT service management frameworks may also be requested.

  • What skills are important for an Application Support Lead?question toggle

    Key skills include technical problem-solving, prioritization, communication, stakeholder management, incident coordination, and the ability to mentor a team. A customer-focused mindset and comfort working under pressure are also useful.

  • How much do Application Support Leads earn?question toggle

    Pay varies by employer, location, industry, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so candidates can explore qualifying Application Support Lead opportunities on the site.

  • What career paths can follow an Application Support Lead role?question toggle

    Experienced leads may progress to Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations roles, depending on their interests and experience.