Application Support Lead Jobs

Explore Application Support Lead opportunities with organizations seeking experienced professionals to keep business-critical applications reliable, secure, and responsive. These leaders coordinate support teams, resolve complex service issues, and partner with engineering, infrastructure, product, and business stakeholders to improve the application experience.

Ladders features vetted professional jobs that pay $100,000 or more, including senior application support and IT operations leadership roles. Browse openings to find positions that match your technical expertise, leadership experience, and career goals.

What Does an Application Support Lead Do?

An Application Support Lead oversees the day-to-day support of software applications and related services. Responsibilities may include managing escalations, coordinating incident response, monitoring service levels, improving support processes, and ensuring users receive timely, effective assistance. The role often bridges technical teams and business users, translating operational needs into clear priorities and resolutions.

Skills and Qualifications

Employers commonly look for strong troubleshooting and analytical skills, experience supporting enterprise applications, and the ability to lead or mentor technical teams. Familiarity with incident, problem, and change management; service-level agreements; monitoring tools; databases; cloud platforms; and IT service management practices can be valuable. Clear communication, sound judgment, and a customer-focused approach are essential when coordinating high-impact issues.

Career Opportunities and Compensation

Application Support Leads work across industries such as financial services, healthcare, technology, retail, and professional services. Depending on the organization, the role may lead to positions such as Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations. Compensation varies based on location, industry, scope, and experience. Find vetted opportunities paying $100,000 or more on Ladders.

Find Application Support Lead Jobs on Ladders

Search Application Support Lead jobs to compare senior-level opportunities and identify roles aligned with your background. Review each listing for responsibilities, required technologies, team scope, and location, then apply to positions that support your next career move.

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$120K - $216K *

Champion the development of high-performance REST APIs, leading architectural decisions and mentoring engineers. Collaborate across teams to enhance system performance and establish best practices in...

Cambridge, ONRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $120K *

Transform sales performance by leading and developing a high-performing team, driving client growth, managing pipelines, and ensuring accurate forecasting in a competitive market...

Woodbridge, NJRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$123K - $205K *

Unlock potential by leading the design and evolution of complex CICS infrastructure solutions that underpin critical enterprise operations, leveraging your expertise to enhance performance and drive i...

RemoteRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$125K - $145K *

Lead the AirHub implementation, coordinating complex enterprise initiatives and ensuring operational readiness across cross-functional teams, from UAT to production rollouts, enhancing user support an...

United StatesRemote

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$105K - $165K *

Join a team that's dedicated to enhancing AI-driven consumer interactions. You'll analyze AI chat data, identify inaccuracies, and collaborate with cross-functional teams to improve product quality an...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Innovate data-driven strategies by leading Business Intelligence initiatives, enhancing data flow, and collaborating across teams to unlock growth opportunities and inform decision-making through acti...

Carmel, INRemote

Today

  •   Less than 5 years exp.  •   Transportation

$95K - $115K *

Pioneer business growth by developing strategic relationships and driving sales initiatives. This role requires effective collaboration across teams to achieve revenue targets and enhance customer sat...

Maryland Heights, MORemote

2 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$87K - $120K *

Elevate customer success by managing IT projects, driving business development, and ensuring seamless platform integration for enterprise clients, enhancing satisfaction and ROI through effective solu...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$160K - $240K *

Elevate your career by driving go-to-market strategies and building executive-level relationships. Lead business development across Manufacturing and Retail sectors with a consultative approach to mee...

Aliso Viejo, CARemote

Reposted today

  •   11 - 15 years exp.  •   Enterprise Technology

$111K - $130K *

Join a team that's transforming healthcare delivery through innovative product management. You'll oversee the Lighthouse platform, enhancing care team efficiency while collaborating with cross-functio...

United StatesRemote

5 days ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Empower client success by managing onboarding and project delivery, ensuring clients realize software value. Collaborate with stakeholders to drive adoption, satisfaction, and long-term relationships...

Cleveland, OHRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $180K *

Lead the charge in shaping product strategy and execution for a key applications portfolio, driving innovation and growth through AI integration while mentoring a high-performing team in a dynamic hea...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$90K - $115K *

Unlock new opportunities as you drive revenue growth through strategic prospecting and consultative selling in the K-12 education sector. Build lasting relationships and deliver impactful solutions th...

Texas, USRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$90K - $115K *

Join a dynamic team as you drive revenue growth by identifying new opportunities and expanding existing accounts in K-12 education. Leverage your consultative selling skills to deliver impactful solut...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$90K - $115K *

Unlock potential by driving revenue growth through strategic prospecting and consultative selling in K-12 education. Build relationships, identify opportunities, and deliver impactful solutions that e...

CanadaRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$90K - $115K *

Shape the future of educational sales by driving growth through consultative solutions, managing customer relationships, and closing new business in the K-12 sector. Leverage your expertise to achieve...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$90K - $115K *

Grow your career with a dynamic sales role focused on K-12 education solutions. Drive revenue through prospecting, consultative selling, and strategic account planning while building lasting customer...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$80K - $95K *

Champion full-cycle recruitment by partnering with hiring managers to attract top talent, develop sourcing strategies, and ensure a seamless hiring process while providing market insights and timely c...

Florida, USRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$150K - $180K *

Lead the charge in designing and deploying AI systems that enhance productivity and customer experience across multiple departments, driving innovation and efficiency through advanced AI capabilities...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Transform product vision into reality by leading the Encoder solution, managing backlogs, and collaborating with stakeholders to maximize value and user satisfaction. Drive strategic decisions and ens...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$72K - $109K *

Lead the charge in managing claims by verifying coverage, initiating customer contact, and resolving complex issues. Collaborate with legal teams and ensure compliance while mentoring junior staff and...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$143K - $273K *

Pioneer modernization efforts by designing and maintaining high-volume mainframe business logic, optimizing performance, and refactoring legacy code for seamless cloud integration. Collaborate with ex...

Virginia, USRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$142K - $161K *

Unlock potential by automating IT processes and workflows. In this senior role, you'll own and enhance automation systems, ensuring reliability and efficiency while collaborating with cross-functional...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$115K - $186K *

Transform product strategy by leveraging customer insights and market trends to enhance user experiences and drive business growth. Collaborate across teams to prioritize initiatives and ensure measur...

RemoteRemote

Today

  •   8 - 10 years exp.  •   Finance & Insurance

$108K - $140K *

Transform talent acquisition by leading a dynamic recruiting team, driving data-informed strategies, and enhancing candidate experiences to meet organizational growth and workforce needs...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an Application Support Lead do?question toggle

    An Application Support Lead directs application support activities, oversees escalations and incident response, guides support staff, and works with technical and business teams to maintain reliable services and improve user experience.

  • What qualifications are typically required for Application Support Lead jobs?question toggle

    Requirements vary, but employers often seek experience in application or production support, strong troubleshooting skills, team leadership, and knowledge of incident and problem management. Experience with relevant enterprise systems, monitoring tools, databases, cloud services, or IT service management frameworks may also be requested.

  • What skills are important for an Application Support Lead?question toggle

    Key skills include technical problem-solving, prioritization, communication, stakeholder management, incident coordination, and the ability to mentor a team. A customer-focused mindset and comfort working under pressure are also useful.

  • How much do Application Support Leads earn?question toggle

    Pay varies by employer, location, industry, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so candidates can explore qualifying Application Support Lead opportunities on the site.

  • What career paths can follow an Application Support Lead role?question toggle

    Experienced leads may progress to Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations roles, depending on their interests and experience.