Application Support Lead Jobs

Explore Application Support Lead opportunities with organizations seeking experienced professionals to keep business-critical applications reliable, secure, and responsive. These leaders coordinate support teams, resolve complex service issues, and partner with engineering, infrastructure, product, and business stakeholders to improve the application experience.

Ladders features vetted professional jobs that pay $100,000 or more, including senior application support and IT operations leadership roles. Browse openings to find positions that match your technical expertise, leadership experience, and career goals.

What Does an Application Support Lead Do?

An Application Support Lead oversees the day-to-day support of software applications and related services. Responsibilities may include managing escalations, coordinating incident response, monitoring service levels, improving support processes, and ensuring users receive timely, effective assistance. The role often bridges technical teams and business users, translating operational needs into clear priorities and resolutions.

Skills and Qualifications

Employers commonly look for strong troubleshooting and analytical skills, experience supporting enterprise applications, and the ability to lead or mentor technical teams. Familiarity with incident, problem, and change management; service-level agreements; monitoring tools; databases; cloud platforms; and IT service management practices can be valuable. Clear communication, sound judgment, and a customer-focused approach are essential when coordinating high-impact issues.

Career Opportunities and Compensation

Application Support Leads work across industries such as financial services, healthcare, technology, retail, and professional services. Depending on the organization, the role may lead to positions such as Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations. Compensation varies based on location, industry, scope, and experience. Find vetted opportunities paying $100,000 or more on Ladders.

Find Application Support Lead Jobs on Ladders

Search Application Support Lead jobs to compare senior-level opportunities and identify roles aligned with your background. Review each listing for responsibilities, required technologies, team scope, and location, then apply to positions that support your next career move.

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$200K - $275K *

Elevate data strategy and reporting for the System Performance Organization, transforming complex robotics data into compelling narratives for executive stakeholders while fostering team growth and al...

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Join a team that's driving innovation in mobile core service assurance solutions. Leverage your expertise in cellular networks and product management to shape the future of cloud-native observability...

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Yesterday

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Champion innovative solutions as a Senior Implementation Project Manager, leading complex software implementations and driving customer success through effective project management and collaboration a...

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2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$120K - $145K *

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1 week ago

  •   8 - 10 years exp.  •   Healthcare

$116K - $151K *

Take ownership of the Knowledge & Enablement function, driving strategy and execution to enhance self-service effectiveness and agent performance. Collaborate with cross-functional teams to ensure imp...

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3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$103K - $193K *

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Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $115K *

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Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $110K *

Unlock potential by leading complex projects within a dynamic ePMO, driving cross-functional alignment, and ensuring timely execution while communicating effectively with senior leadership to foster t...

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Today

  •   5 - 7 years exp.  •   Healthcare

$146K - $293K *

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2 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

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1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$66K - $110K *

Optimize your career by joining a dynamic team of cyber threat experts. You'll monitor, detect, and respond to security incidents, ensuring robust protection for customer environments while collaborat...

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2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$125K - $140K *

Optimize your career by managing enterprise-wide database environments, ensuring high availability, executing disaster recovery strategies, and supporting critical operations in a dynamic SaaS ecosyst...

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1 week ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $95K *

Lead the charge in performance measurement and service-level governance, analyzing data to enhance service quality and efficiency. Collaborate with stakeholders to develop actionable insights and main...

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1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$105K - $202K *

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3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $150K *

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California, USRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$125K - $150K *

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3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

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Reposted 2 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$114K - $218K *

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2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$100K - $120K *

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3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $120K *

Partner with us to enhance and optimize the Edifecs platform, ensuring efficient EDI transaction processing. Collaborate with cross-functional teams to troubleshoot and improve system performance in a...

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2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $231K *

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  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$134K - $199K *

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1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$130K - $195K *

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1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

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2 weeks ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$174K - $197K *

Champion strategic client relationships and lead virtual teams to drive growth in our Health Life Sciences vertical, ensuring exceptional customer experiences and achieving financial targets through i...

New York, NYRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an Application Support Lead do?question toggle

    An Application Support Lead directs application support activities, oversees escalations and incident response, guides support staff, and works with technical and business teams to maintain reliable services and improve user experience.

  • What qualifications are typically required for Application Support Lead jobs?question toggle

    Requirements vary, but employers often seek experience in application or production support, strong troubleshooting skills, team leadership, and knowledge of incident and problem management. Experience with relevant enterprise systems, monitoring tools, databases, cloud services, or IT service management frameworks may also be requested.

  • What skills are important for an Application Support Lead?question toggle

    Key skills include technical problem-solving, prioritization, communication, stakeholder management, incident coordination, and the ability to mentor a team. A customer-focused mindset and comfort working under pressure are also useful.

  • How much do Application Support Leads earn?question toggle

    Pay varies by employer, location, industry, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so candidates can explore qualifying Application Support Lead opportunities on the site.

  • What career paths can follow an Application Support Lead role?question toggle

    Experienced leads may progress to Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations roles, depending on their interests and experience.