Application Support Lead Jobs

Explore Application Support Lead opportunities with organizations seeking experienced professionals to keep business-critical applications reliable, secure, and responsive. These leaders coordinate support teams, resolve complex service issues, and partner with engineering, infrastructure, product, and business stakeholders to improve the application experience.

Ladders features vetted professional jobs that pay $100,000 or more, including senior application support and IT operations leadership roles. Browse openings to find positions that match your technical expertise, leadership experience, and career goals.

What Does an Application Support Lead Do?

An Application Support Lead oversees the day-to-day support of software applications and related services. Responsibilities may include managing escalations, coordinating incident response, monitoring service levels, improving support processes, and ensuring users receive timely, effective assistance. The role often bridges technical teams and business users, translating operational needs into clear priorities and resolutions.

Skills and Qualifications

Employers commonly look for strong troubleshooting and analytical skills, experience supporting enterprise applications, and the ability to lead or mentor technical teams. Familiarity with incident, problem, and change management; service-level agreements; monitoring tools; databases; cloud platforms; and IT service management practices can be valuable. Clear communication, sound judgment, and a customer-focused approach are essential when coordinating high-impact issues.

Career Opportunities and Compensation

Application Support Leads work across industries such as financial services, healthcare, technology, retail, and professional services. Depending on the organization, the role may lead to positions such as Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations. Compensation varies based on location, industry, scope, and experience. Find vetted opportunities paying $100,000 or more on Ladders.

Find Application Support Lead Jobs on Ladders

Search Application Support Lead jobs to compare senior-level opportunities and identify roles aligned with your background. Review each listing for responsibilities, required technologies, team scope, and location, then apply to positions that support your next career move.

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$66K - $106K *

Lead a dynamic investigative team to ensure timely case resolution, mentor staff, and uphold quality standards in fraud detection and prevention efforts. Collaborate with management to enhance workflo...

United StatesRemote

6 days ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$160K - $200K *

Architect innovative solutions as a Senior Solutions Engineer, driving technical excellence in public sector engagements. Collaborate with clients to demonstrate product value, lead RFP responses, and...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$119K - $161K *

Shape the future of application security by leveraging your .NET expertise to enhance security practices, educate teams, and implement innovative tools in a dynamic, fast-paced environment focused on...

Toronto, ONRemote

3 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$150K - $215K *

Lead the charge in driving enterprise sales for strategic consulting accounts, coaching a team of Account Executives while managing complex sales cycles. Build executive relationships and execute grow...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$80K - $95K *

Join a team that's dedicated to ensuring data integrity and usability. In this role, you'll validate data pipelines and documentation, collaborating with engineers and stakeholders to enhance reportin...

Chicago, ILRemote

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $140K *

Unlock potential by leading the development of innovative AI applications. Collaborate with cross-functional teams to architect solutions, mentor engineers, and ensure reliable, secure systems that al...

San Antonio, TXRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$80K - $95K *

Engage in security compliance audits and program management, ensuring clients are audit-ready. Collaborate with internal teams and clients to enhance security practices, translating complex concepts i...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Elevate your career by leading demand generation strategies that drive pipeline growth in the public sector. Collaborate with sales and marketing teams to optimize campaigns, enhance performance, and...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$95K - $120K *

Shape the future of organizational change management by leading initiatives that enhance operations and support Medicaid modernization. Collaborate with teams to ensure successful adoption of new proc...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Legal & Accounting

$114K - $167K *

Unlock your potential as you analyze and optimize complex ERP systems, driving innovative solutions and integrations while ensuring compliance and performance excellence in a dynamic, remote environme...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Partner with us to drive digital product delivery, managing cross-team dependencies and stakeholder alignment. Leverage your technical expertise to ensure successful execution of complex initiatives a...

CanadaRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$96K - $205K *

Empower the Data Center Solutions team by providing expert technical support, evaluating customer needs, and leading strategic projects across the Central US and Latin America, ensuring optimal produc...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$160K - $187K *

Grow your career with a hands-on Engineering Manager role leading a dynamic team to enhance an AI-powered healthcare hiring platform, ensuring quality, reliability, and innovation across multiple tech...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$118K - $196K *

Deliver optimized Workday solutions through assessments, deployments, and client engagements. Lead design sessions, streamline processes, and enhance customer satisfaction in a collaborative and innov...

United StatesRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$88K - $105K *

Shape the future of healthcare revenue management by leading IDR processes, ensuring compliance, and driving data-informed improvements while mentoring a team of analysts to optimize workflows and enh...

United StatesRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Healthcare

$98K - $157K *

Transform product marketing for ERP platforms by crafting compelling messaging and content. Collaborate with cross-functional teams to drive go-to-market strategies and enhance customer engagement thr...

United StatesRemote

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$125K *

Join our dynamic sales team to drive net-new logo sales in the mid-market and enterprise sectors. Leverage your HRMS/Payroll expertise to exceed quotas and deliver exceptional solutions, supported by...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$177K - $278K *

Partner with us to drive the strategic vision and operational excellence of our Veeva Regulatory Information Management platform, ensuring compliance and enhancing global regulatory processes through...

Massachusetts, USRemote

2 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$140K - $160K *

Join a dynamic team as you architect secure CI/CD pipelines, manage Kubernetes clusters, and implement security automation in AWS. Collaborate across teams to enhance operational efficiency while embe...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$170K - $175K *

Drive the growth and operational excellence of a national mobile maintenance business, ensuring high-quality service delivery and effective team management across multiple markets while optimizing fin...

Charlotte, NCRemote

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$110K - $130K *

Join us to drive new customer acquisition for ERP solutions in discrete manufacturing. This full-cycle sales role requires building relationships, managing complex sales processes, and achieving reven...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$182K - $215K *

Join our team to oversee application security, manage vulnerability pipelines, and collaborate with engineering teams to enhance security practices. Drive incident response and advocate for security a...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$116K - $194K *

Elevate your career by joining a dynamic engineering team focused on ATM and TCR technologies. As a key technical specialist, you'll enhance customer-facing banking services through innovative solutio...

United StatesRemote

4 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$174K - $291K *

Lead the charge in shaping enterprise identity and access management strategies. Drive operational excellence, oversee IAM governance, and collaborate with cross-functional teams to enhance security a...

RemoteRemote

2 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Transform regulatory environments by configuring and supporting Veeva Vault RIM systems. Collaborate with clients to ensure compliance and reliability while implementing ongoing managed services and a...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What does an Application Support Lead do?question toggle

    An Application Support Lead directs application support activities, oversees escalations and incident response, guides support staff, and works with technical and business teams to maintain reliable services and improve user experience.

  • What qualifications are typically required for Application Support Lead jobs?question toggle

    Requirements vary, but employers often seek experience in application or production support, strong troubleshooting skills, team leadership, and knowledge of incident and problem management. Experience with relevant enterprise systems, monitoring tools, databases, cloud services, or IT service management frameworks may also be requested.

  • What skills are important for an Application Support Lead?question toggle

    Key skills include technical problem-solving, prioritization, communication, stakeholder management, incident coordination, and the ability to mentor a team. A customer-focused mindset and comfort working under pressure are also useful.

  • How much do Application Support Leads earn?question toggle

    Pay varies by employer, location, industry, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so candidates can explore qualifying Application Support Lead opportunities on the site.

  • What career paths can follow an Application Support Lead role?question toggle

    Experienced leads may progress to Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations roles, depending on their interests and experience.