Application Support Lead Jobs

Explore Application Support Lead opportunities with organizations seeking experienced professionals to keep business-critical applications reliable, secure, and responsive. These leaders coordinate support teams, resolve complex service issues, and partner with engineering, infrastructure, product, and business stakeholders to improve the application experience.

Ladders features vetted professional jobs that pay $100,000 or more, including senior application support and IT operations leadership roles. Browse openings to find positions that match your technical expertise, leadership experience, and career goals.

What Does an Application Support Lead Do?

An Application Support Lead oversees the day-to-day support of software applications and related services. Responsibilities may include managing escalations, coordinating incident response, monitoring service levels, improving support processes, and ensuring users receive timely, effective assistance. The role often bridges technical teams and business users, translating operational needs into clear priorities and resolutions.

Skills and Qualifications

Employers commonly look for strong troubleshooting and analytical skills, experience supporting enterprise applications, and the ability to lead or mentor technical teams. Familiarity with incident, problem, and change management; service-level agreements; monitoring tools; databases; cloud platforms; and IT service management practices can be valuable. Clear communication, sound judgment, and a customer-focused approach are essential when coordinating high-impact issues.

Career Opportunities and Compensation

Application Support Leads work across industries such as financial services, healthcare, technology, retail, and professional services. Depending on the organization, the role may lead to positions such as Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations. Compensation varies based on location, industry, scope, and experience. Find vetted opportunities paying $100,000 or more on Ladders.

Find Application Support Lead Jobs on Ladders

Search Application Support Lead jobs to compare senior-level opportunities and identify roles aligned with your background. Review each listing for responsibilities, required technologies, team scope, and location, then apply to positions that support your next career move.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

Sort By: Relevance

$95K - $115K *

Engage with clients to transform complex Enterprise Architecture needs into actionable solutions. Manage implementation workstreams, ensuring effective onboarding and training while fostering strong r...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Optimize our internal IT systems and security posture while managing user access, supporting AWS operations, and ensuring compliance. Collaborate with the COO to enhance efficiency and maintain a secu...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Manage and optimize Epic Professional Billing workflows, focusing on Claims and Remittance. Serve as a key resource for end-users, troubleshooting issues and enhancing billing processes to ensure accu...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$150K - $165K *

Engage clients by driving revenue through consultative sales, building strong relationships with law firms and corporations. Leverage industry insights to anticipate needs and deliver tailored solutio...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$150K - $350K *

Reimagine the future of AI products by leading the strategic development of an innovative AI Solutions Platform. Drive product vision, foster collaboration across teams, and enhance scalability to ens...

Plano, TXRemote

Reposted 3 days ago

  •   11 - 15 years exp.  •   Technical Services

$120K - $214K *

Join a team that's transforming healthcare through innovative AI solutions. As a Senior AI/ML Engineer, you'll design and deploy scalable models, optimize data pipelines, and collaborate with cross-fu...

Eden Prairie, MNRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $180K *

Shape the future of AI solutions on the ServiceNow platform by leading a team of experts in architecting, designing, and deploying innovative agentic capabilities. Drive impactful outcomes through int...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Staffing

$140K - $190K *

Architect and drive the development of a cloud-native data enrichment service, ensuring performance and scalability. Collaborate with cross-functional teams to implement best practices while mentoring...

CanadaRemote

6 days ago

  •   8 - 10 years exp.  •   Information Technology

$140K - $190K *

Join a team that's shaping the future of SaaS architecture. As a Staff Software Engineer, you'll design scalable solutions, mentor peers, and enhance developer experience, driving impactful modernizat...

CanadaRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$82K - $137K *

Transform business insights into actionable data solutions by collaborating with stakeholders, analyzing data quality, and ensuring effective integration of analytical products to drive operational ef...

United StatesRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Healthcare

$125K - $150K *

Accelerate progress at building a world-class AI Receptionist partner ecosystem, driving revenue and customer success through strategic enablement programs. Collaborate cross-functionally to enhance p...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$127K - $236K *

Join a team that's dedicated to enhancing risk management and compliance. In this senior role, you'll influence strategies, oversee initiatives, and collaborate across functions to strengthen the cont...

San Antonio, TXRemote

Yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

$100K - $120K *

Join a dynamic team to lead a global transition to D365 F&O, enhancing finance operations through process improvements and automation. Collaborate across departments to streamline complex business pro...

RemoteRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$150K - $207K *

Partner with us to drive enterprise AI adoption by assessing, deploying, and securing Microsoft 365 Copilot and Agent 365 capabilities. Leverage your expertise to enhance customer environments and ens...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $95K *

Drive sales growth by identifying new business opportunities and qualifying leads. Collaborate with a dynamic team to promote innovative solutions across diverse industries, ensuring a strong pipeline...

North Carolina, USRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$220K - $275K *

Partner with us to drive AI transformation in customer experience. As a Principal Solutions Engineer, you'll guide clients through the design and implementation of innovative AI solutions, ensuring al...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$128K - $160K *

Lead the charge in delivering innovative AI and automation solutions, translating complex business needs into technical designs. Collaborate across teams to enhance productivity and drive continuous i...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$112K - $193K *

Join a dynamic team to lead AI-driven transformations in healthcare. You'll design innovative solutions, optimize workflows, and collaborate with stakeholders to drive measurable outcomes, all while e...

Eden Prairie, MNRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$109K - $173K *

Elevate your career by partnering with us to enhance financial forecasting and reporting processes. Leverage your analytical skills to improve business intelligence systems and drive key performance i...

RemoteRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Champion innovative solutions in a dynamic, remote environment, driving sales strategy and product development for public safety agencies. Collaborate with teams to deliver impactful presentations and...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Join a team that's redefining endpoint management by designing and optimizing Active Directory, Group Policy, and Intune solutions for a global organization, ensuring seamless integration and user pro...

Pennsylvania, USRemote

4 weeks ago

  •   15+ years exp.  •   Pharmaceuticals & Biotech

$160K - $220K *

Shape the future of project management by leading high-stakes engagements, driving AI adoption, and ensuring quality deliverables in a dynamic, remote-compatible environment. Collaborate with diverse...

San Jose, CARemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $120K *

Join a team that's shaping the future of 3D modeling and virtual simulation. Lead daily operations, provide technical direction, and ensure project success while collaborating with Government stakehol...

Leavenworth, KSRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$89K - $125K *

Partner with us to integrate new firms into our IT environment, managing Microsoft 365 migrations and Active Directory consolidations while collaborating with cross-functional teams to ensure seamless...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$73K - $102K *

Join a team that's transforming ERP solutions by customizing and integrating systems to meet business needs. Collaborate with stakeholders to enhance performance and ensure compliance while delivering...

United StatesRemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an Application Support Lead do?question toggle

    An Application Support Lead directs application support activities, oversees escalations and incident response, guides support staff, and works with technical and business teams to maintain reliable services and improve user experience.

  • What qualifications are typically required for Application Support Lead jobs?question toggle

    Requirements vary, but employers often seek experience in application or production support, strong troubleshooting skills, team leadership, and knowledge of incident and problem management. Experience with relevant enterprise systems, monitoring tools, databases, cloud services, or IT service management frameworks may also be requested.

  • What skills are important for an Application Support Lead?question toggle

    Key skills include technical problem-solving, prioritization, communication, stakeholder management, incident coordination, and the ability to mentor a team. A customer-focused mindset and comfort working under pressure are also useful.

  • How much do Application Support Leads earn?question toggle

    Pay varies by employer, location, industry, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so candidates can explore qualifying Application Support Lead opportunities on the site.

  • What career paths can follow an Application Support Lead role?question toggle

    Experienced leads may progress to Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations roles, depending on their interests and experience.