Application Support Lead Jobs

Explore Application Support Lead opportunities with organizations seeking experienced professionals to keep business-critical applications reliable, secure, and responsive. These leaders coordinate support teams, resolve complex service issues, and partner with engineering, infrastructure, product, and business stakeholders to improve the application experience.

Ladders features vetted professional jobs that pay $100,000 or more, including senior application support and IT operations leadership roles. Browse openings to find positions that match your technical expertise, leadership experience, and career goals.

What Does an Application Support Lead Do?

An Application Support Lead oversees the day-to-day support of software applications and related services. Responsibilities may include managing escalations, coordinating incident response, monitoring service levels, improving support processes, and ensuring users receive timely, effective assistance. The role often bridges technical teams and business users, translating operational needs into clear priorities and resolutions.

Skills and Qualifications

Employers commonly look for strong troubleshooting and analytical skills, experience supporting enterprise applications, and the ability to lead or mentor technical teams. Familiarity with incident, problem, and change management; service-level agreements; monitoring tools; databases; cloud platforms; and IT service management practices can be valuable. Clear communication, sound judgment, and a customer-focused approach are essential when coordinating high-impact issues.

Career Opportunities and Compensation

Application Support Leads work across industries such as financial services, healthcare, technology, retail, and professional services. Depending on the organization, the role may lead to positions such as Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations. Compensation varies based on location, industry, scope, and experience. Find vetted opportunities paying $100,000 or more on Ladders.

Find Application Support Lead Jobs on Ladders

Search Application Support Lead jobs to compare senior-level opportunities and identify roles aligned with your background. Review each listing for responsibilities, required technologies, team scope, and location, then apply to positions that support your next career move.

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$76K - $102K *

Accelerate growth by driving new client acquisition in the healthcare technology sector. Leverage your expertise to build a robust pipeline and deliver exceptional client experiences while collaborati...

United StatesRemote

Reposted 1 month ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Join a team that's building and scaling a data and analytics platform to enhance clinical AI performance. Collaborate with cross-functional teams to create actionable insights and drive improvements i...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Healthcare

$226K - $377K *

Lead the strategic management of renewals for key accounts, optimizing processes and enhancing customer relationships. Collaborate cross-functionally to drive successful outcomes while minimizing risk...

RemoteRemote

6 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$90K - $190K *

Innovate and optimize paid search strategies to enhance student enrollment and product adoption. Lead campaign execution, manage agency partnerships, and drive performance improvements through data an...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Lead the charge in defining and governing the architecture for ERP modernization, ensuring scalability and sustainability across Consumer Packaging systems while collaborating with cross-functional te...

Georgia, USRemote

4 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$180K - $195K *

Drive the development of the Hypori app for Windows while enhancing iOS and Android functionalities. Collaborate in an agile environment, focusing on secure software practices, troubleshooting, and de...

Austin, TXRemote

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$82K - $172K *

Innovate your career as you design and maintain mission-critical software for defense financial systems. Lead a growing team, integrate AI capabilities, and ensure compliance in both classified and un...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $120K *

Lead the consolidation of financial models and metrics, partnering with cross-functional teams to deliver actionable insights and support strategic decision-making across the organization...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$79K - $103K *

Optimize and maintain Cognos and Informatica applications across multiple client environments. Collaborate with teams to enhance performance, troubleshoot issues, and ensure timely updates while adher...

Florham Park, NJRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Shape the future of talent acquisition by driving full life cycle recruitment for financial advisors. Collaborate with leadership and engage candidates to build a diverse talent pipeline while trackin...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $193K *

Drive innovation in data engineering by leading teams to design and deliver scalable data solutions. Collaborate with cross-functional partners to enhance analytics and decision-making, ensuring high...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$75K - $158K *

Elevate enterprise testing by managing Tricentis Tosca for automated quality assurance. Collaborate with cross-functional teams to enhance testing maturity, ensure platform stability, and support miss...

United StatesRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Drive your career with our Mainframe Engineering team as a senior zOS System Programmer, tackling complex issues, managing infrastructure projects, and providing technical guidance while ensuring high...

Atlanta, GARemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$113K - $197K *

Lead the charge in defining product strategy and roadmap, translating business objectives into actionable plans. Collaborate with cross-functional teams to ensure successful implementation and operati...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $150K *

Create and own the Salesforce Experience Cloud community, driving product lifecycle from design to deployment. Engage in hands-on development while managing the roadmap and backlog, ensuring technical...

Pittsburgh, PARemote

Today

  •   Less than 5 years exp.  •   Healthcare

$140K - $160K *

Drive the development of critical enterprise applications for DoD personnel, enhancing program and financial management capabilities. Collaborate within a product team to modernize technology and deli...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$154K - $193K *

Join us in leading transformative organizational change initiatives that enhance training and adoption strategies across diverse sectors. Collaborate with teams to develop impactful programs that driv...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$143K - $273K *

Lead the charge in defining and driving AIOps product strategy, prioritizing use cases, and guiding technical decisions to maximize business impact and operational efficiency across application and in...

San Antonio, TXRemote

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$250K - $400K *

Shape the future of AI by partnering with customers to design and deliver innovative data solutions. Collaborate with a senior team to tackle complex challenges and transform vague requests into actio...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$135K - $180K *

Lead the charge in delivering complex projects with clarity and control. Drive client success through effective management of scope, budget, and timelines while fostering collaboration across diverse...

Chicago, ILRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $150K *

Accelerate customer success by managing enterprise accounts, driving onboarding, and ensuring long-term satisfaction. Collaborate cross-functionally to deliver value, mitigate risks, and identify grow...

United StatesRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Empower your career by leading technical projects that enhance talent decision-making. Design scalable architectures and build secure, user-friendly tools that transform HR processes, collaborating wi...

CanadaRemote

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$62K - $100K *

Drive SaaS conversion initiatives by collaborating with teams to assess risks, readiness, and opportunities. Engage with customers to facilitate migrations and ensure effective communication throughou...

United StatesRemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$101K - $140K *

Drive the evolution of Business Systems by integrating automation and AI into our go-to-market processes. Collaborate with cross-functional teams to build scalable systems that enhance efficiency and...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$160K - $250K *

Transform customer experiences by leading technical sales solutions for wireless routers and managed services. Collaborate with partners and clients across diverse industries, ensuring optimal connect...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an Application Support Lead do?question toggle

    An Application Support Lead directs application support activities, oversees escalations and incident response, guides support staff, and works with technical and business teams to maintain reliable services and improve user experience.

  • What qualifications are typically required for Application Support Lead jobs?question toggle

    Requirements vary, but employers often seek experience in application or production support, strong troubleshooting skills, team leadership, and knowledge of incident and problem management. Experience with relevant enterprise systems, monitoring tools, databases, cloud services, or IT service management frameworks may also be requested.

  • What skills are important for an Application Support Lead?question toggle

    Key skills include technical problem-solving, prioritization, communication, stakeholder management, incident coordination, and the ability to mentor a team. A customer-focused mindset and comfort working under pressure are also useful.

  • How much do Application Support Leads earn?question toggle

    Pay varies by employer, location, industry, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so candidates can explore qualifying Application Support Lead opportunities on the site.

  • What career paths can follow an Application Support Lead role?question toggle

    Experienced leads may progress to Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations roles, depending on their interests and experience.