Explore Application Support Lead opportunities with organizations seeking experienced professionals to keep business-critical applications reliable, secure, and responsive. These leaders coordinate support teams, resolve complex service issues, and partner with engineering, infrastructure, product, and business stakeholders to improve the application experience.
Ladders features vetted professional jobs that pay $100,000 or more, including senior application support and IT operations leadership roles. Browse openings to find positions that match your technical expertise, leadership experience, and career goals.
An Application Support Lead oversees the day-to-day support of software applications and related services. Responsibilities may include managing escalations, coordinating incident response, monitoring service levels, improving support processes, and ensuring users receive timely, effective assistance. The role often bridges technical teams and business users, translating operational needs into clear priorities and resolutions.
Employers commonly look for strong troubleshooting and analytical skills, experience supporting enterprise applications, and the ability to lead or mentor technical teams. Familiarity with incident, problem, and change management; service-level agreements; monitoring tools; databases; cloud platforms; and IT service management practices can be valuable. Clear communication, sound judgment, and a customer-focused approach are essential when coordinating high-impact issues.
Application Support Leads work across industries such as financial services, healthcare, technology, retail, and professional services. Depending on the organization, the role may lead to positions such as Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations. Compensation varies based on location, industry, scope, and experience. Find vetted opportunities paying $100,000 or more on Ladders.
Search Application Support Lead jobs to compare senior-level opportunities and identify roles aligned with your background. Review each listing for responsibilities, required technologies, team scope, and location, then apply to positions that support your next career move.
Senior Manager - Software Development Engineering
$106K - $284K *
Drive innovative software development strategies while leading cross-functional teams to deliver high-quality solutions. Foster collaboration, mentor talent, and manage project timelines to achieve or...
5 days ago
Senior Manager - Software Development Engineering
$106K - $260K *
Lead a high-performing team to architect innovative AI solutions that empower business transformation. Drive AI initiatives from ideation to deployment while fostering collaboration across functions f...
Reposted 2 weeks ago
Strategic Solution Sales Executive, Content
$140K - $185K *
Champion growth by driving strategic sales initiatives within key enterprise accounts. Leverage your expertise to identify opportunities, influence solution strategies, and serve as a trusted advisor...
2 weeks ago
$110K - $130K *
Lead the charge in executing digital product initiatives for veterinary health. Collaborate across teams to prioritize backlogs, write user stories, and enhance user experiences, ensuring alignment be...
1 week ago
Sr Director, Executive Hospitality & Client Experience
$175K - $185K *
Elevate executive and client experiences by designing luxury hospitality programs across a national portfolio, ensuring exceptional service standards and memorable interactions in corporate environmen...
Reposted 1 week ago
$80K - $96K *
Join a team that's dedicated to transforming client needs into effective solutions. As a Business Analyst I, you'll bridge teams, support integrations, and enhance processes within the Financial Servi...
1 week ago
Tax and Treasury Technology Leader
$150K - $170K *
Pioneer the global technology strategy for tax and treasury systems, integrating data and digital capabilities. Lead the architecture and delivery of secure, resilient solutions that enhance complianc...
5 days ago
$80K - $90K *
Lead the charge in enhancing customer success by building strategic relationships, understanding workforce needs, and driving measurable outcomes for enterprise clients in the Eastern region. Collabor...
3 days ago
$80K - $90K *
Champion customer success by managing strategic accounts, driving retention, and ensuring satisfaction through effective onboarding and ongoing support. Collaborate with internal teams to achieve cust...
Reposted 5 days ago
Edifecs Platform Operations Lead
$100K - $140K *
Take ownership of the Edifecs application support organization, ensuring operational stability and strategic alignment. Lead technical oversight, manage staffing, and collaborate with cross-functional...
2 weeks ago
Edifecs Platform Operations Lead
$120K - $145K *
Transform operations by leading the Edifecs application support team, ensuring stability and scalability while collaborating with cross-functional teams to drive strategic initiatives and technical ov...
3 weeks ago
Senior Manager, Underwriting Unit Lead
$67K - $182K *
Lead the charge in driving operational excellence and strategic direction for a high-performing underwriting team, ensuring quality Medicare underwriting services that support profitable growth and bu...
2 weeks ago
Senior HRIS Systems Manager (Remote)
$110K - $130K *
Join a team that's redefining HR technology! Lead the design and management of our Workday system, collaborating across departments to enhance HR and Payroll processes through innovative solutions and...
4 weeks ago
IT Systems Engineer Lead - Security
$125K - $135K *
Redefine security monitoring and vulnerability management by leading an Agile team to enhance IT infrastructure security. Collaborate on software design and implementation while ensuring robust remedi...
Today
$80K - $95K *
Transform the workplace by aligning HR strategies with business goals. Collaborate with leaders to enhance employee engagement, manage complex relations, and drive compliance while supporting multiple...
2 weeks ago
Manager, Customer Success - Pub Sec
$120K - $145K *
Lead the charge in transforming customer success operations, driving portfolio performance, and building high-performing teams to deliver measurable outcomes for strategic government clients. Collabor...
3 weeks ago
Account Director, Medical Imaging and SS
$110K - $130K *
Advance your career by driving business development in clinical research and medical imaging. Build strategic client relationships, identify new opportunities, and contribute to innovative healthcare...
Reposted 2 weeks ago
Senior Software Engineer - 26402
$110K - $165K *
Join a team that's shaping the future of energy distribution tools. Leverage your software engineering expertise to develop, enhance, and integrate solutions while mentoring junior developers and coll...
2 weeks ago
$72K - $100K *
Join our dynamic team as a Sr. Credit Analyst, owning the underwriting cycle from application review to decision-making. Leverage your analytical skills to enhance credit processes and contribute to a...
2 weeks ago
$100K - $120K *
Elevate your career by managing financial activities, analyzing data, and developing cash management strategies. Drive profitability through effective forecasting and reporting while ensuring complian...
Yesterday
$80K - $95K *
Join a dynamic team as an Epic Application Analyst, driving system implementation and optimization. Collaborate with stakeholders to enhance patient safety and quality initiatives while providing expe...
4 days ago
Informatics Lead, Clinical Intelligence
$117K - $161K *
Drive impactful clinical intelligence initiatives by analyzing AI opportunities, conducting feasibility studies, and collaborating with cross-functional teams to enhance patient care and operational e...
3 weeks ago
$110K - $130K *
Analyze technical sales opportunities from discovery to close, leveraging AI tools and client data to drive business cases. Collaborate with cross-functional teams to ensure seamless implementation an...
1 week ago
$88K - $105K *
Transform clinical trials by leading monitoring efforts, ensuring compliance with protocols and regulations while fostering collaboration and quality improvement across teams and sites...
Today
Lead Software Engineer - Survivable Airborne Operations
$120K - $140K *
Lead the development of secure, automated recovery solutions for mission-critical systems. Collaborate with engineers and partners to transform concepts into working prototypes, ensuring rapid restora...
4 days ago
What does an Application Support Lead do?
An Application Support Lead directs application support activities, oversees escalations and incident response, guides support staff, and works with technical and business teams to maintain reliable services and improve user experience.
What qualifications are typically required for Application Support Lead jobs?
Requirements vary, but employers often seek experience in application or production support, strong troubleshooting skills, team leadership, and knowledge of incident and problem management. Experience with relevant enterprise systems, monitoring tools, databases, cloud services, or IT service management frameworks may also be requested.
What skills are important for an Application Support Lead?
Key skills include technical problem-solving, prioritization, communication, stakeholder management, incident coordination, and the ability to mentor a team. A customer-focused mindset and comfort working under pressure are also useful.
How much do Application Support Leads earn?
Pay varies by employer, location, industry, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so candidates can explore qualifying Application Support Lead opportunities on the site.
What career paths can follow an Application Support Lead role?
Experienced leads may progress to Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations roles, depending on their interests and experience.