Application Support Lead Jobs

Explore Application Support Lead opportunities with organizations seeking experienced professionals to keep business-critical applications reliable, secure, and responsive. These leaders coordinate support teams, resolve complex service issues, and partner with engineering, infrastructure, product, and business stakeholders to improve the application experience.

Ladders features vetted professional jobs that pay $100,000 or more, including senior application support and IT operations leadership roles. Browse openings to find positions that match your technical expertise, leadership experience, and career goals.

What Does an Application Support Lead Do?

An Application Support Lead oversees the day-to-day support of software applications and related services. Responsibilities may include managing escalations, coordinating incident response, monitoring service levels, improving support processes, and ensuring users receive timely, effective assistance. The role often bridges technical teams and business users, translating operational needs into clear priorities and resolutions.

Skills and Qualifications

Employers commonly look for strong troubleshooting and analytical skills, experience supporting enterprise applications, and the ability to lead or mentor technical teams. Familiarity with incident, problem, and change management; service-level agreements; monitoring tools; databases; cloud platforms; and IT service management practices can be valuable. Clear communication, sound judgment, and a customer-focused approach are essential when coordinating high-impact issues.

Career Opportunities and Compensation

Application Support Leads work across industries such as financial services, healthcare, technology, retail, and professional services. Depending on the organization, the role may lead to positions such as Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations. Compensation varies based on location, industry, scope, and experience. Find vetted opportunities paying $100,000 or more on Ladders.

Find Application Support Lead Jobs on Ladders

Search Application Support Lead jobs to compare senior-level opportunities and identify roles aligned with your background. Review each listing for responsibilities, required technologies, team scope, and location, then apply to positions that support your next career move.

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$82K - $172K *

Champion the modernization of Disputes and Complaints platforms by designing, developing, and supporting innovative ServiceNow solutions within an Agile squad, enhancing technical expertise and delive...

RemoteRemote

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Join a team that's dedicated to transforming complex business needs into scalable system solutions. Lead the analysis, documentation, and implementation of technical specifications while ensuring alig...

RemoteRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$100K - $140K *

Elevate customer experience by optimizing Zendesk for a scaling organization. Collaborate with leadership to enhance routing, AI tools, and workflows, ensuring efficient support operations and data-dr...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$80K - $95K *

Join a team that's dedicated to operational excellence and employee development. As a Supervisor, you'll lead daily operations, manage performance, and ensure compliance while fostering a collaborativ...

Chesterfield, MORemote

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$185K - $240K *

Unlock the potential of AI solutions for U.S. Government clients by leading technical engagements, translating complex challenges into actionable strategies, and delivering impactful demonstrations th...

Reston, VARemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Elevate project outcomes by gathering requirements, improving processes, and providing training. Collaborate with clients and teams to customize solutions and ensure effective system administration wh...

United StatesRemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Join a team that's redefining healthcare solutions by leading technical demos and driving enterprise sales. Collaborate with executives to translate needs into impactful presentations, ensuring succes...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$150K - $180K *

Join a team that's leading the modernization of a legacy system. Drive architectural decisions, enhance engineering practices, and foster a culture of innovation while ensuring reliable delivery and c...

Pennsylvania, USRemote

3 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$124K - $156K *

Shape the future of AI Services by owning product strategy and execution. Collaborate with engineering teams to define agentic capabilities, drive tool strategies, and establish AI quality standards t...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $150K *

Lead the charge in delivering advanced utility grid management solutions, focusing on ADMS, OMS, and DERMS integrations. Drive project success through expert consulting, solution design, and implement...

Florida, USRemote

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$125K - $138K *

Elevate customer experience by leading technical engagement during pre-sales. Utilize deep knowledge to craft solutions, mentor peers, and ensure seamless transitions, while remaining adaptable in a f...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Champion enterprise communications and change initiatives, enhancing employee engagement and understanding. Collaborate across departments to ensure clear, consistent messaging and drive organizationa...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$190K - $235K *

Shape the future of our NetSuite ERP practice by leading a dynamic team, driving strategic initiatives, and ensuring exceptional project delivery while fostering a culture of excellence and collaborat...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Join a team that's dedicated to providing exceptional post-sales technical support for federal clients. You'll troubleshoot complex systems, collaborate with engineering teams, and ensure seamless ope...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$160K - $230K *

Transform mission-critical applications by collaborating with AI engineers to enhance performance, scalability, and security. Drive technical excellence and mentor peers while navigating dynamic feder...

Reston, VARemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Advance program execution by leading cross-functional teams to deliver AI initiatives. Collaborate with remote developers, manage Agile processes, and ensure alignment with business goals while drivin...

Pleasant Grove, UTRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$101K - $135K *

Join a team that's shaping the future of healthcare technology by designing and enhancing our build and delivery infrastructure. Collaborate with architects and developers to implement best practices...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$105K - $145K *

Unlock potential by leading SAP manufacturing operations, enhancing project systems, and driving continuous improvement. Collaborate across teams to optimize planning, cost visibility, and execution e...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$87K - $140K *

Empower your career by tackling complex technical challenges as a Senior Engineer. Collaborate with cross-functional teams to design scalable solutions, mentor peers, and drive innovation in a dynamic...

Naperville, ILRemote

6 days ago

  •   5 - 7 years exp.  •   Food & Beverages

$90K - $110K *

Innovate data solutions by developing complex reports and analyses to support senior management and client needs. Collaborate with teams to enhance data literacy and provide technical guidance across...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $100K *

Analyze complex data to develop insightful reports, support client needs, and provide technical guidance to analysts. Collaborate with senior management to enhance decision-making and drive business g...

CanadaRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$135K - $160K *

Shape the future of enterprise architecture by leading strategic initiatives, translating business goals into scalable solutions, and guiding cross-functional teams in integrating complex healthcare a...

Texas, USRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$60K - $119K *

Join a dynamic team to drive new customer acquisition and revenue growth. Engage with prospects, manage opportunities, and collaborate across departments to build a robust sales pipeline and enhance c...

Durham, NCRemote

6 days ago

  •   Less than 5 years exp.  •   Healthcare

$107K - $213K *

Join a team that's redefining clinical research by leading site activation strategies and ensuring efficient study start-up activities. Collaborate globally to drive operational excellence and mentor...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$95K - $115K *

Elevate infrastructure management by optimizing and securing on-premises and cloud assets. Provide advanced support across server, storage, and identity platforms while ensuring operational excellence...

Ohio, USRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does an Application Support Lead do?question toggle

    An Application Support Lead directs application support activities, oversees escalations and incident response, guides support staff, and works with technical and business teams to maintain reliable services and improve user experience.

  • What qualifications are typically required for Application Support Lead jobs?question toggle

    Requirements vary, but employers often seek experience in application or production support, strong troubleshooting skills, team leadership, and knowledge of incident and problem management. Experience with relevant enterprise systems, monitoring tools, databases, cloud services, or IT service management frameworks may also be requested.

  • What skills are important for an Application Support Lead?question toggle

    Key skills include technical problem-solving, prioritization, communication, stakeholder management, incident coordination, and the ability to mentor a team. A customer-focused mindset and comfort working under pressure are also useful.

  • How much do Application Support Leads earn?question toggle

    Pay varies by employer, location, industry, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so candidates can explore qualifying Application Support Lead opportunities on the site.

  • What career paths can follow an Application Support Lead role?question toggle

    Experienced leads may progress to Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations roles, depending on their interests and experience.