Application Support Lead Jobs

Explore Application Support Lead opportunities with organizations seeking experienced professionals to keep business-critical applications reliable, secure, and responsive. These leaders coordinate support teams, resolve complex service issues, and partner with engineering, infrastructure, product, and business stakeholders to improve the application experience.

Ladders features vetted professional jobs that pay $100,000 or more, including senior application support and IT operations leadership roles. Browse openings to find positions that match your technical expertise, leadership experience, and career goals.

What Does an Application Support Lead Do?

An Application Support Lead oversees the day-to-day support of software applications and related services. Responsibilities may include managing escalations, coordinating incident response, monitoring service levels, improving support processes, and ensuring users receive timely, effective assistance. The role often bridges technical teams and business users, translating operational needs into clear priorities and resolutions.

Skills and Qualifications

Employers commonly look for strong troubleshooting and analytical skills, experience supporting enterprise applications, and the ability to lead or mentor technical teams. Familiarity with incident, problem, and change management; service-level agreements; monitoring tools; databases; cloud platforms; and IT service management practices can be valuable. Clear communication, sound judgment, and a customer-focused approach are essential when coordinating high-impact issues.

Career Opportunities and Compensation

Application Support Leads work across industries such as financial services, healthcare, technology, retail, and professional services. Depending on the organization, the role may lead to positions such as Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations. Compensation varies based on location, industry, scope, and experience. Find vetted opportunities paying $100,000 or more on Ladders.

Find Application Support Lead Jobs on Ladders

Search Application Support Lead jobs to compare senior-level opportunities and identify roles aligned with your background. Review each listing for responsibilities, required technologies, team scope, and location, then apply to positions that support your next career move.

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$80K - $95K *

Drive the design, build, testing, and support of applications, ensuring optimal functionality and user satisfaction while collaborating with interdisciplinary teams to enhance workflows and resolve co...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $140K *

Champion the design and execution of eCOA studies, ensuring compliance and data integrity. Collaborate with cross-functional teams to deliver high-quality clinical outcomes while managing multiple pro...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Transform your career by leading a dynamic team in enterprise application integrations. Drive strategy, development, and governance while enhancing connectivity across various platforms. Foster techni...

Richmond Hill, ONRemote

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$100K - $135K *

Shape the future of customer engineering by resolving complex technical issues for enterprise clients. Collaborate with teams to enhance tools and processes while gaining hands-on experience in a dyna...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Join a team that's redefining cloud operations by building and managing Azure DevOps pipelines. You'll ensure seamless delivery and security of our applications while collaborating across teams to enh...

Nashville, TNRemote

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$96K - $145K *

Accelerate your career by supporting critical mainframe applications, collaborating with cross-functional teams to enhance system performance and resolve complex issues, while driving continuous impro...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $125K *

Lead the charge in diverse control system projects, overseeing tasks and teams while ensuring successful project completion. Collaborate with stakeholders and provide engineering support, driving qual...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $175K *

Drive the expansion of PMO services in the utility sector, leading a multidisciplinary team while fostering executive relationships and enhancing project delivery. Leverage extensive industry expertis...

Denver, CORemote

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$95K - $130K *

Transform the quality assurance landscape by leading manual and automated testing efforts, ensuring enterprise applications meet high standards for reliability, usability, and performance while collab...

Chicago, ILRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Accelerate progress at clinical sites by enhancing patient recruitment strategies and supporting Oncology studies. Collaborate with teams to optimize enrollment processes and ensure effective communic...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$120K - $145K *

Transform fragmented IT landscapes as you lead complex service integration projects, improving data flow and visibility across hybrid cloud and on-premise environments. Guide cross-functional teams an...

RemoteRemote

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$75K - $112K *

Unlock potential by managing complex billing processes and leading a team to ensure accurate invoicing and exceptional customer service. Collaborate across departments to drive efficiency and implemen...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$95K - $115K *

Unlock potential by designing tailored IT solutions for enterprise clients. Collaborate with sales teams to deliver impactful product demonstrations and ensure seamless integration, while troubleshoot...

Austin, TXRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $180K *

Shape the future of product management by leading complex engagements, defining vision, and ensuring seamless collaboration across teams to deliver exceptional results and drive product success...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$135K - $160K *

Shape the future of DevOps by leading tooling architecture and cloud testing initiatives. Collaborate with teams to enhance CI/CD pipelines, drive automation, and ensure compliance with security stand...

Tampa, FLRemote

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$88K - $121K *

Manage logistics for a complex federal program, ensuring timely, secure delivery of assets. Lead project activities, coordinate with stakeholders, and maintain compliance while building strategic rela...

Virginia, USRemote

2 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$90K - $112K *

Empower health transformation by leading a dynamic nursing team, driving operational excellence, and enhancing patient care through innovative practices and data-driven insights. Collaborate with inte...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $145K *

Transform your career by owning AWS cloud operations, enhancing reliability, performance, and cost efficiency. Collaborate with cross-functional teams to ensure seamless service delivery and operation...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$140K - $175K *

Lead transformative insurance program initiatives, overseeing technology enhancements and operational workflows. Collaborate across teams to drive project management and ensure compliance, while optim...

United StatesRemote

6 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$145K - $175K *

Shape the future of software engineering by leading modernization efforts, solving complex technical challenges, and mentoring teams. Collaborate across product boundaries to enhance system architectu...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$104K - $153K *

Unlock your potential by leading the technical delivery of workforce applications. Collaborate with teams to enhance productivity through automation, AI, and integrations, ensuring secure and efficien...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Empower customer success by leading a dynamic team across the Americas, enhancing client relationships, driving product adoption, and championing customer feedback to influence strategic direction and...

Dallas, TXRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$94K - $151K *

Unlock potential by driving the design and maintenance of IT storage solutions. Collaborate with cross-functional teams to enhance system performance and reliability, ensuring alignment with enterpris...

RemoteRemote

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $181K *

Shape the future of cloud application development by leading engineering teams to build, implement, and operate robust cloud platforms while fostering collaborative practices and enhancing system effi...

North Carolina, USRemote

Reposted today

  •   5 - 7 years exp.  •   Finance & Insurance

$134K - $180K *

Lead the charge in developing innovative solutions that align technology with client needs. Collaborate with teams to drive consensus on multi-product strategies, enhancing business performance and cu...

RemoteRemote

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does an Application Support Lead do?question toggle

    An Application Support Lead directs application support activities, oversees escalations and incident response, guides support staff, and works with technical and business teams to maintain reliable services and improve user experience.

  • What qualifications are typically required for Application Support Lead jobs?question toggle

    Requirements vary, but employers often seek experience in application or production support, strong troubleshooting skills, team leadership, and knowledge of incident and problem management. Experience with relevant enterprise systems, monitoring tools, databases, cloud services, or IT service management frameworks may also be requested.

  • What skills are important for an Application Support Lead?question toggle

    Key skills include technical problem-solving, prioritization, communication, stakeholder management, incident coordination, and the ability to mentor a team. A customer-focused mindset and comfort working under pressure are also useful.

  • How much do Application Support Leads earn?question toggle

    Pay varies by employer, location, industry, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so candidates can explore qualifying Application Support Lead opportunities on the site.

  • What career paths can follow an Application Support Lead role?question toggle

    Experienced leads may progress to Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations roles, depending on their interests and experience.