Explore Application Support Lead opportunities with organizations seeking experienced professionals to keep business-critical applications reliable, secure, and responsive. These leaders coordinate support teams, resolve complex service issues, and partner with engineering, infrastructure, product, and business stakeholders to improve the application experience.
Ladders features vetted professional jobs that pay $100,000 or more, including senior application support and IT operations leadership roles. Browse openings to find positions that match your technical expertise, leadership experience, and career goals.
An Application Support Lead oversees the day-to-day support of software applications and related services. Responsibilities may include managing escalations, coordinating incident response, monitoring service levels, improving support processes, and ensuring users receive timely, effective assistance. The role often bridges technical teams and business users, translating operational needs into clear priorities and resolutions.
Employers commonly look for strong troubleshooting and analytical skills, experience supporting enterprise applications, and the ability to lead or mentor technical teams. Familiarity with incident, problem, and change management; service-level agreements; monitoring tools; databases; cloud platforms; and IT service management practices can be valuable. Clear communication, sound judgment, and a customer-focused approach are essential when coordinating high-impact issues.
Application Support Leads work across industries such as financial services, healthcare, technology, retail, and professional services. Depending on the organization, the role may lead to positions such as Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations. Compensation varies based on location, industry, scope, and experience. Find vetted opportunities paying $100,000 or more on Ladders.
Search Application Support Lead jobs to compare senior-level opportunities and identify roles aligned with your background. Review each listing for responsibilities, required technologies, team scope, and location, then apply to positions that support your next career move.
Epic Application Analyst - Beacon
$80K - $95K *
Drive the design, build, testing, and support of applications, ensuring optimal functionality and user satisfaction while collaborating with interdisciplinary teams to enhance workflows and resolve co...
1 week ago
Senior Clinical Database Programmer - eCOA
$110K - $140K *
Champion the design and execution of eCOA studies, ensuring compliance and data integrity. Collaborate with cross-functional teams to deliver high-quality clinical outcomes while managing multiple pro...
6 days ago
Team Manager - Application Development
$100K - $120K *
Transform your career by leading a dynamic team in enterprise application integrations. Drive strategy, development, and governance while enhancing connectivity across various platforms. Foster techni...
3 weeks ago
Customer Experience Engineer I/II
$100K - $135K *
Shape the future of customer engineering by resolving complex technical issues for enterprise clients. Collaborate with teams to enhance tools and processes while gaining hands-on experience in a dyna...
3 weeks ago
$110K - $130K *
Join a team that's redefining cloud operations by building and managing Azure DevOps pipelines. You'll ensure seamless delivery and security of our applications while collaborating across teams to enh...
Today
$96K - $145K *
Accelerate your career by supporting critical mainframe applications, collaborating with cross-functional teams to enhance system performance and resolve complex issues, while driving continuous impro...
1 week ago
$90K - $125K *
Lead the charge in diverse control system projects, overseeing tasks and teams while ensuring successful project completion. Collaborate with stakeholders and provide engineering support, driving qual...
1 week ago
Regional Program Lead - Utilities
$125K - $175K *
Drive the expansion of PMO services in the utility sector, leading a multidisciplinary team while fostering executive relationships and enhancing project delivery. Leverage extensive industry expertis...
2 weeks ago
Sr. QA Test Engineer (Quality Assurance)
$95K - $130K *
Transform the quality assurance landscape by leading manual and automated testing efforts, ensuring enterprise applications meet high standards for reliability, usability, and performance while collab...
2 weeks ago
Clinical Trial Liaison (Oncology)
$100K - $120K *
Accelerate progress at clinical sites by enhancing patient recruitment strategies and supporting Oncology studies. Collaborate with teams to optimize enrollment processes and ensure effective communic...
6 days ago
Lead Service Integration Engineer
$120K - $145K *
Transform fragmented IT landscapes as you lead complex service integration projects, improving data flow and visibility across hybrid cloud and on-premise environments. Guide cross-functional teams an...
Reposted today
$75K - $112K *
Unlock potential by managing complex billing processes and leading a team to ensure accurate invoicing and exceptional customer service. Collaborate across departments to drive efficiency and implemen...
1 week ago
Technical Support Engineer (Remote within US)
$95K - $115K *
Unlock potential by designing tailored IT solutions for enterprise clients. Collaborate with sales teams to deliver impactful product demonstrations and ensure seamless integration, while troubleshoot...
Yesterday
$150K - $180K *
Shape the future of product management by leading complex engagements, defining vision, and ensuring seamless collaboration across teams to deliver exceptional results and drive product success...
4 weeks ago
DevOps Architect with Cloud Application Testing and DevOps Architecture & Implementation(Remote)
$135K - $160K *
Shape the future of DevOps by leading tooling architecture and cloud testing initiatives. Collaborate with teams to enhance CI/CD pipelines, drive automation, and ensure compliance with security stand...
1 week ago
LEAD PROJECT MANAGER - PUB SEC
$88K - $121K *
Manage logistics for a complex federal program, ensuring timely, secure delivery of assets. Lead project activities, coordinate with stakeholders, and maintain compliance while building strategic rela...
2 weeks ago
$90K - $112K *
Empower health transformation by leading a dynamic nursing team, driving operational excellence, and enhancing patient care through innovative practices and data-driven insights. Collaborate with inte...
4 weeks ago
Senior Cloud Operations Engineer
$120K - $145K *
Transform your career by owning AWS cloud operations, enhancing reliability, performance, and cost efficiency. Collaborate with cross-functional teams to ensure seamless service delivery and operation...
1 week ago
Senior Manager, PMO (P&C Insurance)
$140K - $175K *
Lead transformative insurance program initiatives, overseeing technology enhancements and operational workflows. Collaborate across teams to drive project management and ensure compliance, while optim...
6 days ago
$145K - $175K *
Shape the future of software engineering by leading modernization efforts, solving complex technical challenges, and mentoring teams. Collaborate across product boundaries to enhance system architectu...
Yesterday
Senior Workforce Solutions Engineer
$104K - $153K *
Unlock your potential by leading the technical delivery of workforce applications. Collaborate with teams to enhance productivity through automation, AI, and integrations, ensuring secure and efficien...
2 weeks ago
Team Leader, ERM Customer Success Americas
$110K - $130K *
Empower customer success by leading a dynamic team across the Americas, enhancing client relationships, driving product adoption, and championing customer feedback to influence strategic direction and...
Reposted 2 weeks ago
Senior Technical IT Storage Engineer
$94K - $151K *
Unlock potential by driving the design and maintenance of IT storage solutions. Collaborate with cross-functional teams to enhance system performance and reliability, ensuring alignment with enterpris...
4 days ago
Cloud Engineering Lead Consultant
$110K - $181K *
Shape the future of cloud application development by leading engineering teams to build, implement, and operate robust cloud platforms while fostering collaborative practices and enhancing system effi...
Reposted today
$134K - $180K *
Lead the charge in developing innovative solutions that align technology with client needs. Collaborate with teams to drive consensus on multi-product strategies, enhancing business performance and cu...
5 days ago
What does an Application Support Lead do?
An Application Support Lead directs application support activities, oversees escalations and incident response, guides support staff, and works with technical and business teams to maintain reliable services and improve user experience.
What qualifications are typically required for Application Support Lead jobs?
Requirements vary, but employers often seek experience in application or production support, strong troubleshooting skills, team leadership, and knowledge of incident and problem management. Experience with relevant enterprise systems, monitoring tools, databases, cloud services, or IT service management frameworks may also be requested.
What skills are important for an Application Support Lead?
Key skills include technical problem-solving, prioritization, communication, stakeholder management, incident coordination, and the ability to mentor a team. A customer-focused mindset and comfort working under pressure are also useful.
How much do Application Support Leads earn?
Pay varies by employer, location, industry, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so candidates can explore qualifying Application Support Lead opportunities on the site.
What career paths can follow an Application Support Lead role?
Experienced leads may progress to Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations roles, depending on their interests and experience.