Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
$77K - $83K *
Empower the university's core operations by configuring and supporting enterprise systems. Collaborate with stakeholders to enhance user experience and ensure compliance while driving continuous impro...
2 weeks ago
$80K - $95K *
Empower healthcare solutions by supporting Epic application processes, enhancing operational efficiency, and ensuring system integrity through effective analysis, troubleshooting, and user collaborati...
Reposted yesterday
Functional & Integration Test Analyst II
$80K - $95K *
Execute integrated financial configuration validation across ServiceNow, APIs, and AWS. Develop and verify test scenarios, ensuring compliance with business rules, data segregation, and audit history...
3 weeks ago
$80K - $95K *
Shape the future of technical support by resolving complex issues, collaborating with teams, and training staff to enhance customer experiences and optimize services in a dynamic environment...
4 weeks ago
$124K - $155K *
Optimize SAP application support by managing ticket lifecycles and coordinating change requests. Leverage your expertise in Production and Operations to enhance user experience and streamline processe...
5 days ago
$61K - $141K *
Drive operational excellence by leveraging military planning expertise to support command priorities and enhance task management across USMC. Collaborate with teams to analyze requirements, refine tas...
Yesterday
Sr Analyst - TechOps IT North America MQ & RD
$88K - $105K *
Transform manufacturing operations by ensuring reliable IT systems and secure infrastructure. Collaborate with stakeholders to implement technology solutions that enhance efficiency and compliance in...
5 days ago
Global Software Support Engineer III - (E3)
$124K - $171K *
Drive customer success by managing software expectations and collaborating with engineering teams to solve complex issues and enhance product quality. Engage with customers to develop training and rea...
Reposted 3 weeks ago
Business Analyst Process Consultant
$80K - $95K *
Join our team to analyze business processes and model rules effectively. Take ownership of delivering ODM requirements while collaborating with development teams and offshore resources to ensure succe...
Today
Team Lead Applications Support - Enterprise Applications
$95K - $115K *
Lead a dedicated team in enhancing enterprise application support, focusing on Microsoft 365 and related platforms. Drive operational governance, service management, and continuous improvement to ensu...
Today
Team Lead Applications Support - Enterprise Applications
$95K - $115K *
Lead and enhance enterprise application support, ensuring operational excellence and continuous improvement across Microsoft 365 and other critical platforms while mentoring a dedicated team to achiev...
Today
Private Development Engineer III/ IV
$83K - $108K *
Unlock potential by leveraging your expertise in civil engineering to manage and coordinate private development projects. Engage with stakeholders and ensure compliance with engineering standards thro...
4 weeks ago
Product Solutions Analyst, Recruiting Technology
$120K - $145K *
Drive cross-functional alignment and innovation by leading AI-enhanced product strategies, transforming operational complexities into measurable results, and ensuring impactful execution across recrui...
4 weeks ago
Director of Application Support
$110K - $130K *
Champion the strategic direction and optimization of enterprise applications, leading a dedicated team to enhance efficiency and user experience while aligning technology solutions with business goals...
3 days ago
$116K - $257K *
Join a dynamic team to lead SAP HRIS initiatives, enhancing operational excellence and driving innovation in a complex enterprise environment. Collaborate with stakeholders to optimize HR processes an...
1 week ago
$81K - $130K *
Lead the delivery of innovative SAP SD solutions, collaborating with stakeholders to enhance billing processes and drive operational excellence across global operations. Make a meaningful impact by le...
2 weeks ago
IT Senior Analyst, Enterprise Applications - HCM Process & Solutions
$88K - $115K *
Champion integrated HR solutions by leveraging WorkforceSoftware expertise. Collaborate with stakeholders to enhance time and attendance processes, ensuring system integrity and alignment with organiz...
3 weeks ago
IT Senior Analyst, Enterprise Applications - HCM Process & Solutions
$88K - $115K *
Join a team that's dedicated to enhancing HR solutions through Workday integrations. Collaborate with stakeholders to design, implement, and maintain integrations that streamline business processes an...
3 weeks ago
IT Senior Analyst, Enterprise Applications - HCM Process & Solutions
$88K - $115K *
Join a team that's dedicated to enhancing HR solutions through Workday integrations. Collaborate with stakeholders to design, implement, and support integrations that streamline business processes and...
3 weeks ago
IT Senior Analyst, Enterprise Applications - HCM Process & Solutions
$88K - $115K *
Drive your career forward by leveraging your expertise in WorkforceSoftware to deliver integrated HR solutions. Collaborate with cross-functional teams to enhance HR processes and ensure the integrity...
3 weeks ago
IT Senior Analyst, Enterprise Applications - HCM Process & Solutions
$88K - $115K *
Transform your career by leveraging your expertise in WorkforceSoftware to deliver integrated HR solutions. Collaborate with cross-functional teams to enhance HR processes and maintain system integrit...
3 weeks ago
IT Senior Analyst, Enterprise Applications - HCM Process & Solutions
$88K - $115K *
Collaborate with stakeholders to optimize HR technology solutions, focusing on WorkforceSoftware for time and attendance. Drive system integration and support, ensuring alignment with business needs a...
3 weeks ago
IT Senior Analyst, Enterprise Applications - HCM Process & Solutions
$88K - $115K *
Transform HR technology solutions by leveraging your expertise in WorkforceSoftware. Collaborate with cross-functional teams to enhance time and attendance processes, ensuring seamless integration wit...
3 weeks ago
IT Senior Analyst, Enterprise Applications - HCM Process & Solutions
$88K - $115K *
Unlock potential by driving Workday HCM integrations and solutions. Collaborate with stakeholders to enhance HR processes, ensuring seamless integration across systems while applying best practices an...
3 weeks ago
IT Senior Analyst, Enterprise Applications - HCM Process & Solutions
$88K - $115K *
Engage in transformative HR solutions as a Senior Analyst specializing in Workday Integrations. Collaborate with cross-functional teams to design, implement, and maintain integrations that enhance HR...
3 weeks ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.