Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
$128K - $160K *
Lead the charge in delivering innovative AI and automation solutions, translating complex business needs into technical designs. Collaborate across teams to enhance productivity and drive continuous i...
2 days ago
Senior Data Analyst, Network Optimization
$110K - $130K *
Elevate data-driven decision-making by analyzing clinician networks to optimize patient care. Collaborate with cross-functional teams to enhance operational efficiency and improve healthcare outcomes...
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Manager, Knowledge & Enablement, Global Support
$116K - $151K *
Take ownership of the Knowledge & Enablement function, driving strategy and execution to enhance self-service effectiveness and agent performance. Collaborate with cross-functional teams to ensure imp...
2 weeks ago
$125K - $150K *
Unlock potential by managing client relationships and driving project success. You'll proactively address issues, identify growth opportunities, and ensure delivery excellence while fostering strong p...
1 week ago
$125K - $150K *
Drive customer success by leading enterprise engagements and deploying AI solutions. Collaborate with cross-functional teams to ensure operational impact and long-term partnerships, enhancing efficien...
2 weeks ago
Principal AI Platform Engineer
$139K - $232K *
Elevate enterprise AI capabilities by designing and implementing Generative AI solutions. Lead technical discussions, mentor talent, and drive best practices to ensure scalable, responsible AI adoptio...
3 weeks ago
Senior Windows Engineer - Managed Services
$106K - $150K *
Unlock potential by providing expert operational support for Windows environments. Manage complex incidents, ensure service availability, and collaborate across teams to enhance customer experiences i...
2 weeks ago
$90K - $105K *
Join a dynamic team as a Lead Security Analyst, overseeing SOC operations, mentoring analysts, and enhancing security protocols. Drive incident response and ensure quality assurance in a fast-paced, c...
1 week ago
Remote Support Technician, Journeyman
$100K - $150K *
Help us deliver cutting-edge technical support as a Remote Support Technician. You’ll troubleshoot issues for users remotely, ensuring seamless IT experiences while working in a collaborative, fast-pa...
Reposted 2 weeks ago
Senior Technical Solutions Analyst
$100K - $120K *
Champion strategic technology solutions for back-office operations, translating complex business needs into actionable plans. Collaborate with stakeholders to enhance ERP systems, improve processes, a...
Reposted 5 days ago
$110K - $130K *
Take ownership of IT infrastructure and security operations, driving the migration to a Nutanix-based IaaS environment. Collaborate with teams to enhance security, compliance, and automation, utilizin...
3 weeks ago
$182K - $198K *
Build and lead a robust Service Management Office to enhance IT operations, ensuring effective governance, accountability, and continuous improvement across a complex 24x7 environment, while fostering...
1 week ago
Manager, I.S. Operations, Fully Remote
$100K - $120K *
Drive innovation in Information Systems Operations by leading a team of analysts. Collaborate to implement technology solutions, optimize service delivery, and enhance operational efficiencies while e...
Reposted yesterday
Manager - Dell Specialty Sales
$150K - $250K *
Empower a dynamic team of Dell Specialty Sales Specialists to drive refresh opportunities across storage, servers, and end-user computing. Lead training, manage sales processes, and align with interna...
5 days ago
Technology Budget Senior Specialist
$125K - $150K *
Lead the charge in financial governance and budgeting for IT, managing a $70M+ technology budget. Collaborate with stakeholders to optimize investments, ensure transparency, and drive strategic financ...
2 weeks ago
Software Engineer III - IntelliScript (Remote)
$104K - $199K *
Optimize innovative software solutions for Life Sciences, focusing on clinical data or AI-assisted delivery. Collaborate in a fast-paced environment to shape early products, ensuring efficiency and co...
4 weeks ago
Senior Professional Services Specialist
$110K - $130K *
Empower customer success by serving as the primary technical contact, enhancing solution stability and satisfaction through expert guidance and relationship building in a dynamic, fast-paced environme...
Reposted 1 week ago
$100K - $120K *
Elevate clinical research by assisting with study design, medical monitoring, and compliance to ensure effective execution of clinical trials and contribute positively to patient outcomes in alignment...
Reposted 3 weeks ago
Software Engineer II - Java, Spring, AWS, CI/CD
$121K - $191K *
Join the team to design and develop scalable software solutions for healthcare supply chain transactions. Collaborate with cross-functional partners to enhance the rules engine and deliver high-qualit...
1 week ago
Senior Product Manager (Intuitial)
$158K *
Lead the charge in delivering impactful solutions for Veterans by managing a cross-functional agile team, driving product direction, and fostering collaboration across multiple stakeholders to enhance...
6 days ago
Business Development Manager, SaaS Solutions
$120K - $181K *
Accelerate progress at driving SaaS revenue by developing new markets and relationships. Own the sales cycle from prospecting to proposal management, collaborating cross-functionally to deliver value...
1 week ago
Technical Solutions Consultant - Americas
$100K - $120K *
Inspire customer success by bridging technical expertise with client-facing roles. Guide complex product implementations and integrations, ensuring high-quality support and solutions tailored to diver...
Reposted 2 weeks ago
$80K - $95K *
Transform your career by enhancing data security and integrity. Collaborate with cross-functional teams to implement robust security measures, conduct audits, and mitigate risks while staying ahead of...
2 weeks ago
$146K - $282K *
Engineer high-quality software solutions, mentor team members, and drive architectural decisions in an AI-driven environment, ensuring excellence and collaboration across product development...
3 weeks ago
Principal Solutions Executive II - Security
$160K - $192K *
Accelerate revenue growth by driving security services sales, managing the full sales lifecycle, and building strategic relationships with clients and partners to enhance market presence and deliver i...
1 week ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.