Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
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Elevate enterprise service reliability by leading Major Incident Management and supporting operational excellence across monitoring and incident response functions in a dynamic, 24x7 environment...
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Join a team that's shaping the future of insurance products by leading strategic initiatives, ensuring compliance, and driving market analysis. Collaborate with product managers to define vision and e...
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Engage in the testing, maintenance, and repair of electrical power distribution equipment. Lead field teams, mentor junior technicians, and ensure project success through effective resource management...
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Senior Field Service Technician
$80K - $95K *
Champion the future of electrical service by leading field operations, mentoring technicians, and ensuring top-notch maintenance and repair of power distribution equipment. Drive project success throu...
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Drive your career by developing integrated power conversion solutions for diverse industries. Leverage your technical expertise to create innovative applications and enhance business opportunities in...
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$110K - $130K *
Drive your career with a senior role that leverages healthcare expertise to support sales processes, lead solution demonstrations, and collaborate with teams to enhance customer success and revenue gr...
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Lead strategic customer relationships in Bankruptcy Risk, ensuring retention and growth. Collaborate with cross-functional teams to deliver tailored solutions, drive customer success, and enhance valu...
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Redefine our Salesforce solutions by developing scalable applications and integrations. Collaborate with teams to design, implement, and maintain enterprise-level functionalities, ensuring compliance...
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Transform customer service delivery by managing key accounts, aligning processes to SLAs, and driving continuous improvement. Collaborate across teams to enhance satisfaction and ensure seamless opera...
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Analyze and reengineer business processes to enhance operational efficiency, collaborating with stakeholders to ensure alignment with strategic goals and regulatory requirements while supporting syste...
6 days ago
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Shape the future of pension administration by leading special projects and ensuring successful data management while collaborating with diverse teams to meet client expectations and drive growth in Bu...
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Champion AI-driven process automation by collaborating across teams to enhance workflows, build tools, and support consulting engagements as the Professional Services practice evolves to serve externa...
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Unlock potential by deploying and supporting advanced robotic systems in diverse environments. Collaborate with teams, troubleshoot issues, and enhance client experiences through effective communicati...
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Optimize rebate operations and drive continuous improvements as you manage the full lifecycle of contracts, ensuring accurate calculations and compliance while collaborating cross-functionally to enha...
1 month ago
Principal Solution Architect, ITSM
$150K - $180K *
Join a team that's shaping the future of technology solutions by leveraging your expertise as a Principal Solution Architect. Drive customer success through innovative implementations and strategic gu...
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Unlock your potential as a key investigator, analyzing complex fraud cases and leveraging data to protect assets. Collaborate with teams and external partners to dismantle fraudulent networks while en...
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Transform customer experiences by bridging technical solutions and business outcomes. Collaborate with cross-functional teams to deliver tailored solutions that enhance people operations and culture...
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Empower healthcare teams by providing clinical support and training for vital sign and cardiology products. Collaborate with sales and customers to enhance product use and ensure educational goals are...
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Transform data governance operations by driving process adoption, supporting data stewards, and enhancing governance tools. Collaborate with teams to ensure compliance, improve workflows, and leverage...
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Champion the modernization and management of Windows endpoints using Microsoft Intune and SCCM, enhancing security and compliance while minimizing vulnerability risks in a hands-on engineering role...
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Join a team that's shaping the future of software development by leading projects, mentoring engineers, and architecting innovative solutions that enhance performance and meet business goals in a coll...
Yesterday
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Advance software development by leading projects, mentoring engineers, and architecting solutions. Collaborate across teams to enhance performance and functionality while staying updated on technology...
2 weeks ago
Senior SAP ABAP Developers (Digital Manufacturing Integration) - Remote
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Join a team that's transforming digital manufacturing by leveraging your SAP ABAP expertise. You'll drive backend development for ERP interfaces and custom extensions, ensuring seamless integration an...
1 week ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.