Application Support Analyst Jobs

Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.

What Application Support Analysts Do

Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.

Skills and Qualifications

Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.

Career Opportunities

Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.

Find Application Support Analyst Jobs on Ladders

Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.

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$65K - $150K *

Explore the forefront of AI technology, tackling complex challenges and enhancing intelligent systems. Collaborate with engineers to troubleshoot and improve performance across various platforms, shap...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $145K *

Shape the future of CRM technology strategy by collaborating with stakeholders, managing architecture, and driving digital transformation initiatives to enhance customer outcomes and operational effic...

Calgary, ABRemote

6 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$95K - $115K *

Elevate the engineering team's impact by analyzing requirements, crafting user stories, and driving SaaS product development. Collaborate with stakeholders to ensure solutions meet business needs whil...

United StatesRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Healthcare

$95K - $115K *

Optimize cybersecurity initiatives by analyzing Splunk data, developing metrics, and creating reports that provide actionable insights for stakeholders. Collaborate with teams to enhance vulnerability...

Mechanicsburg, PARemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$114K - $179K *

Drive innovative technical solutions by partnering with sales teams to address complex client needs and elevate engineering workflows, ensuring successful integration of products throughout the sales...

RemoteRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Information Technology

$227K - $280K *

Lead the charge in shaping enterprise intelligence strategy, enhancing data governance, and driving analytics transformation. Collaborate with cross-functional teams to deliver actionable insights and...

Des Plaines, ILRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$71K - $107K *

Oversee regional IT service delivery, ensuring reliability and customer satisfaction. Connect global strategies with local operations, enhancing user experiences and driving service improvements in a...

CanadaRemote

Reposted today

  •   5 - 7 years exp.  •   Finance & Insurance

$115K - $145K *

Champion the optimization and configuration of Epic Tapestry applications, ensuring seamless integration and operational excellence across payer workflows. Collaborate with stakeholders to translate r...

Chicago, ILRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$105K - $110K *

Champion technology initiatives by managing IT projects, providing advanced support, and enhancing operational processes. Collaborate with stakeholders and vendors to ensure successful project deliver...

Westport, CTRemote

Yesterday

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$95K - $115K *

Elevate project delivery by leading cross-functional teams in Interactive Response Technology, ensuring client satisfaction and timely execution while managing risks and fostering continuous improveme...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$90K - $195K *

Transform the healthcare landscape by leveraging clinical expertise to drive sales of Whole Health Solutions. Collaborate with clients to create value-driven healthcare programs, ensuring optimal outc...

Eden Prairie, MNRemote

4 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$80K - $95K *

Manage IT projects to implement M365 solutions for diverse clients, ensuring successful execution of project goals and fostering collaboration between teams...

United StatesRemote

1 month ago

  •   Less than 5 years exp.  •   Healthcare

$144K - $288K *

Reimagine enterprise AI and automation solutions by leading architecture, strategy, and adoption efforts. Collaborate across teams to design scalable, secure solutions that drive innovation and influe...

Connecticut, USRemote

Today

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$95K - $115K *

Drive impactful analytics by designing and maintaining Power BI dashboards, leveraging SQL expertise to extract insights from complex datasets, and applying insurance knowledge to enhance reporting so...

RemoteRemote

6 days ago

  •   Less than 5 years exp.  •   Business Services

$200K - $250K *

Elevate client partnerships by solving complex business challenges. Seek out and establish new connections while fostering long-term relationships to drive success and become a trusted advisor in the...

United StatesRemote

Reposted 1 month ago

  •   5 - 7 years exp.  •   Enterprise Technology

$92K - $115K *

Transform client data integration processes by designing, building, and testing seamless connections between systems. Collaborate with teams to ensure optimal performance and security while delivering...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$71K - $113K *

Engineer innovative ERP solutions by customizing modules, integrating features, and enhancing system performance. Collaborate with stakeholders to align business objectives with technical capabilities...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $115K *

Drive operational excellence by providing Tier 2 and Tier 3 support for identity, credential, and access management issues, ensuring seamless user experiences and effective resolution of complex chall...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Contribute to impactful SaaS implementations, guiding clients through setup, data migration, and training while leading complex projects to success across municipal government sectors...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $205K *

Join a team that's transforming payroll solutions by leading Workday Payroll implementations, optimizing processes, and mentoring junior consultants to enhance client efficiency and satisfaction...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $131K *

Take ownership of designing, developing, and deploying secure applications that enhance business processes. Collaborate in an Agile team to deliver high-quality software solutions, optimize performanc...

RemoteRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Healthcare

$90K - $110K *

Drive the administration and enhancement of Nagios XI monitoring systems, ensuring optimal performance and coverage across diverse environments. Collaborate with IT teams to identify gaps and implemen...

Pennsylvania, USRemote

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Take ownership of impactful projects, designing and implementing robust backend systems with a high-performing team. Collaborate, innovate, and contribute to a culture of speed, quality, and continuou...

RemoteRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Legal & Accounting

$100K - $120K *

Empower Public Safety agencies by driving sales and fostering relationships across a multi-state territory. Manage the sales cycle through consultative partnerships, ensuring pipeline growth and reven...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Grow your career with a dynamic sales role focused on property management software. Drive new business, build relationships, and leverage industry knowledge to exceed sales targets while collaborating...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does an Application Support Analyst do?question toggle

    An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.

  • What skills are commonly required for Application Support Analyst jobs?question toggle

    Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.

  • Where do Application Support Analysts work?question toggle

    Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.

  • How can an Application Support Analyst advance their career?question toggle

    With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.

  • Are there Application Support Analyst jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.