Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
$65K - $150K *
Explore the forefront of AI technology, tackling complex challenges and enhancing intelligent systems. Collaborate with engineers to troubleshoot and improve performance across various platforms, shap...
Today
$120K - $145K *
Shape the future of CRM technology strategy by collaborating with stakeholders, managing architecture, and driving digital transformation initiatives to enhance customer outcomes and operational effic...
6 days ago
$95K - $115K *
Elevate the engineering team's impact by analyzing requirements, crafting user stories, and driving SaaS product development. Collaborate with stakeholders to ensure solutions meet business needs whil...
Reposted 5 days ago
$95K - $115K *
Optimize cybersecurity initiatives by analyzing Splunk data, developing metrics, and creating reports that provide actionable insights for stakeholders. Collaborate with teams to enhance vulnerability...
1 week ago
$114K - $179K *
Drive innovative technical solutions by partnering with sales teams to address complex client needs and elevate engineering workflows, ensuring successful integration of products throughout the sales...
Reposted 6 days ago
(Remote) VP Enterprise Intelligence
$227K - $280K *
Lead the charge in shaping enterprise intelligence strategy, enhancing data governance, and driving analytics transformation. Collaborate with cross-functional teams to deliver actionable insights and...
1 week ago
$71K - $107K *
Oversee regional IT service delivery, ensuring reliability and customer satisfaction. Connect global strategies with local operations, enhancing user experiences and driving service improvements in a...
Reposted today
Healthcare Tech Senior Associate Payer Services Epic Tapestry Configuration
$115K - $145K *
Champion the optimization and configuration of Epic Tapestry applications, ensuring seamless integration and operational excellence across payer workflows. Collaborate with stakeholders to translate r...
2 weeks ago
Project Manager and Support Engineer - Remote
$105K - $110K *
Champion technology initiatives by managing IT projects, providing advanced support, and enhancing operational processes. Collaborate with stakeholders and vendors to ensure successful project deliver...
Yesterday
Project Manager, Delivery Lead
$95K - $115K *
Elevate project delivery by leading cross-functional teams in Interactive Response Technology, ensuring client satisfaction and timely execution while managing risks and fostering continuous improveme...
3 weeks ago
Solution Sales Executive, Employer - Optum WHS - Remote
$90K - $195K *
Transform the healthcare landscape by leveraging clinical expertise to drive sales of Whole Health Solutions. Collaborate with clients to create value-driven healthcare programs, ensuring optimal outc...
4 weeks ago
$80K - $95K *
Manage IT projects to implement M365 solutions for diverse clients, ensuring successful execution of project goals and fostering collaboration between teams...
1 month ago
Principal AI/Automation Solutions Architect
$144K - $288K *
Reimagine enterprise AI and automation solutions by leading architecture, strategy, and adoption efforts. Collaborate across teams to design scalable, secure solutions that drive innovation and influe...
Today
Power BI / Insurance Analytics Developer
$95K - $115K *
Drive impactful analytics by designing and maintaining Power BI dashboards, leveraging SQL expertise to extract insights from complex datasets, and applying insurance knowledge to enhance reporting so...
6 days ago
$200K - $250K *
Elevate client partnerships by solving complex business challenges. Seek out and establish new connections while fostering long-term relationships to drive success and become a trusted advisor in the...
Reposted 1 month ago
$92K - $115K *
Transform client data integration processes by designing, building, and testing seamless connections between systems. Collaborate with teams to ensure optimal performance and security while delivering...
1 week ago
$71K - $113K *
Engineer innovative ERP solutions by customizing modules, integrating features, and enhancing system performance. Collaborate with stakeholders to align business objectives with technical capabilities...
1 week ago
$90K - $115K *
Drive operational excellence by providing Tier 2 and Tier 3 support for identity, credential, and access management issues, ensuring seamless user experiences and effective resolution of complex chall...
2 weeks ago
$95K - $115K *
Contribute to impactful SaaS implementations, guiding clients through setup, data migration, and training while leading complex projects to success across municipal government sectors...
4 weeks ago
$125K - $205K *
Join a team that's transforming payroll solutions by leading Workday Payroll implementations, optimizing processes, and mentoring junior consultants to enhance client efficiency and satisfaction...
3 weeks ago
$110K - $131K *
Take ownership of designing, developing, and deploying secure applications that enhance business processes. Collaborate in an Agile team to deliver high-quality software solutions, optimize performanc...
Reposted yesterday
$90K - $110K *
Drive the administration and enhancement of Nagios XI monitoring systems, ensuring optimal performance and coverage across diverse environments. Collaborate with IT teams to identify gaps and implemen...
6 days ago
$95K - $115K *
Take ownership of impactful projects, designing and implementing robust backend systems with a high-performing team. Collaborate, innovate, and contribute to a culture of speed, quality, and continuou...
Reposted 1 week ago
$100K - $120K *
Empower Public Safety agencies by driving sales and fostering relationships across a multi-state territory. Manage the sales cycle through consultative partnerships, ensuring pipeline growth and reven...
Reposted 3 weeks ago
Sales Executive Property Management Software
$80K - $95K *
Grow your career with a dynamic sales role focused on property management software. Drive new business, build relationships, and leverage industry knowledge to exceed sales targets while collaborating...
2 weeks ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.