Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
Database and Application Support Engineer (Journeyman)
$80K - $95K *
Join a team that's dedicated to ensuring database and application reliability. This role focuses on diagnosing outages, coordinating recovery efforts, and supporting enterprise IT operations to mainta...
3 days ago
Senior Application Security Analyst
$140K - $175K *
Elevate D2L's Application Security Program by refining security measures, collaborating with teams, and addressing risks. Utilize your expertise in security assessments and vulnerability management to...
Today
$85K - $100K *
Elevate healthcare interoperability by designing and supporting MEDITECH interfaces. Collaborate with teams to enhance data exchange, improve patient care, and ensure seamless integration across syste...
3 weeks ago
Business Analyst II - Customer Contact Center - General Motors Insurance
$61K - $110K *
Drive operational excellence by analyzing data and developing reporting solutions that enhance decision-making and performance in Contact Center operations. Collaborate cross-functionally to deliver a...
Today
$73K - $103K *
Support a global workforce by delivering exceptional IT solutions. Manage user lifecycle processes, troubleshoot modern workplace technologies, and enhance IT operations through automation and documen...
2 weeks ago
$80K - $95K *
Join a team that's dedicated to enhancing application services in cloud environments. You'll install and upgrade applications while collaborating with experts to ensure optimal performance and support...
2 weeks ago
$80K - $95K *
Empower healthcare solutions by supporting Epic application processes, enhancing operational efficiency, and ensuring system integrity through effective analysis, troubleshooting, and user collaborati...
Reposted yesterday
$80K - $95K *
Shape the future of technical support by resolving complex issues, collaborating with teams, and training staff to enhance customer experiences and optimize services in a dynamic environment...
4 weeks ago
$92K - $153K *
Join a team that's driving innovation in ServiceNow implementations. You'll lead projects, engage stakeholders, and translate complex requirements into effective solutions, collaborating closely with...
4 weeks ago
Quality Analyst - Outpatient, Healthcare
$85K - $92K *
Join our team to enhance healthcare quality through precise coding audits, mentoring coders, and driving process improvements. Your expertise will help shape compliance and accuracy in outpatient serv...
3 days ago
Applications Analyst- Epic Professional Billing
$67K - $111K *
Elevate your career by providing critical analysis and programming support for application software, ensuring a comprehensive and integrated information network that meets diverse customer needs and e...
Yesterday
Information Systems Technical Analyst - Level 3/4
$94K - $141K *
Elevate digital experiences by developing and maintaining SharePoint solutions and Power Platform applications. Collaborate with stakeholders to create intuitive, automated workflows that enhance busi...
2 days ago
$95K - $115K *
Transform cybersecurity operations by managing security controls, incident response, and risk management. Collaborate with teams to enhance security posture, oversee compliance, and implement best pra...
5 days ago
$120K - $170K *
Shape the future of enterprise infrastructure by leading design, implementation, and optimization of systems. Drive automation, enhance security, and mentor junior staff while collaborating on strateg...
6 days ago
ServiceNow ITOM Business Analyst
$130K - $140K *
Shape the future of IT operations by bridging infrastructure and development teams. Utilize your expertise in ServiceNow ITOM to analyze requirements, streamline processes, and enhance operational eff...
3 weeks ago
Senior Financial Systems Analyst
$72K - $120K *
Unlock your potential as a key contributor in financial systems, enhancing Workday Financials and driving process efficiency. Collaborate with stakeholders to deliver scalable solutions and support cr...
Today
Operational Lead for Production Support
$130K - $260K *
Join a team that's driving operational excellence in production support services. Lead incident management, enhance service performance, and ensure compliance with SLAs while fostering collaboration a...
Reposted yesterday
Cycle Support & Technical Test Analyst , Senior Associate
$66K - $106K *
Shape the future of technical support by ensuring reliable operation of Shared System Maintainer cycles. Collaborate with developers and analysts to enhance testing environments and troubleshoot issue...
Today
Sr. People Operations Specialist
$80K - $100K *
Empower People Operations by optimizing processes across the employee lifecycle. Collaborate cross-functionally to enhance efficiency, drive improvements, and maintain high-quality HR services while s...
3 weeks ago
$110K - $130K *
Unlock your potential by leading data initiatives and shaping insights through collaboration with stakeholders. Drive innovative BI solutions, ensuring clarity and reliability in analysis, while guidi...
4 weeks ago
HCS Apps Systems Analyst - Epic Cheers
$99K *
Empower healthcare access by providing technical support for Epic Cheers Call Management. Enhance user experience through issue resolution, workflow optimization, and the introduction of digital engag...
5 days ago
ServiceNow Business Data Analyst
$90K - $189K *
Elevate your career as a ServiceNow Business Analyst, bridging data analysis and IT modernization. Collaborate with stakeholders to optimize workflows and enhance performance outcomes through actionab...
1 week ago
$117K - $161K *
Engage with us to optimize Workday integrations and reporting solutions. As a technical expert, you'll collaborate with HR, Finance, and IT to ensure secure data exchange and actionable insights that...
2 weeks ago
$88K - $118K *
Join us to analyze and document business and technical requirements, implement process improvements, and support ERP projects. Collaborate with teams to ensure accurate reporting and optimize system s...
Today
Senior Solutions Advisor (SAP EH&S)
$110K - $130K *
Elevate your career by leveraging your SAP EHS expertise to guide enterprises through complex regulatory landscapes. Collaborate with teams to develop tailored solutions that enhance compliance and dr...
2 weeks ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.