Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
Senior Epic Inpatient Orders Application Analyst (Remote Available)
$95K - $115K *
Tackle system build, support, and maintenance for Epic Inpatient Orders. Engage in enhancing workflows and managing inpatient provider billing while participating in upgrade cycles and on-call support...
Reposted 2 weeks ago
$105K - $202K *
Innovate and build AI-native products that automate complex workflows. Collaborate with cross-functional teams to design, develop, and deploy full-stack applications, ensuring reliability and performa...
2 weeks ago
Sr Tech Support Engineer MI -1 (for medical imaging devices)
$80K - $95K *
Join a team that's dedicated to providing exceptional remote technical support for complex issues across our product lines. Collaborate with peers to resolve challenges and ensure customer satisfactio...
1 week ago
$89K - $120K *
Optimize system stability and usability by managing configuration changes in the PATH EHR environment. Collaborate with cross-functional teams to ensure reliable operations and support clinical users...
3 weeks ago
Associate Systems Engineer, Data Management
$95K - $115K *
Join a team that's redefining data management solutions. Leverage your expertise in cloud platforms and analytics to support sales teams, drive customer success, and implement innovative data solution...
1 week ago
Remote PMO Quality Analyst (VA ESOM)
$75K - $90K *
Lead the charge in ensuring program deliverables meet quality standards and client expectations. Utilize analytics and process improvement to enhance transparency and customer outcomes while collabora...
Today
Remote Progress Software Developer
$100K - $123K *
Elevate your career by developing innovative Progress applications that drive global logistics solutions. Collaborate with a dynamic team to deliver high-quality software while supporting major projec...
3 weeks ago
$110K - $130K *
Lead the charge in defining and governing the architecture for ERP modernization, ensuring scalability and sustainability across Consumer Packaging systems while collaborating with cross-functional te...
3 weeks ago
$100K - $120K *
Explore opportunities to partner with engineers and stakeholders, translating technical discussions into actionable deliverables while supporting CI/CD initiatives and repository governance with a foc...
3 weeks ago
Business Systems/Application Support Analyst
$107K - $204K *
Transform business needs into actionable solutions by analyzing requirements, supporting SaaS applications, and collaborating with cross-functional teams to enhance Global Trade and Licensing processe...
Yesterday
$90K - $120K *
Elevate your career by leading clients through the CMMC 2.0 compliance journey. As a key advisor, you'll translate complex regulations into actionable strategies, ensuring audit readiness and security...
2 weeks ago
$130K - $155K *
Lead the development of innovative Generative AI solutions, overseeing end-to-end processes from design to deployment. Collaborate with cross-functional teams to enhance enterprise systems and ensure...
1 week ago
System Implementation Specialist
$75K - $120K *
Advance your career by implementing innovative SaaS solutions, configuring custom workflows, and driving system integration projects. Collaborate with a dynamic team to tackle complex challenges and d...
4 weeks ago
Sr. Workday Analyst, HR Systems
$110K - $130K *
Lead the charge in optimizing and configuring the Workday platform, enhancing HR operations through expert management of Core HCM, Absence, and Time Tracking. Collaborate cross-functionally to drive s...
2 weeks ago
Analyst, Operations Excellence (US Remote)
$85K - $95K *
Unlock potential by analyzing operational challenges and driving improvements. Collaborate with cross-functional teams to deliver data-driven insights and optimize workflows, enhancing service deliver...
3 weeks ago
Senior Site Activation Manager (US/CANADA)
$107K - $213K *
Join a team that's redefining clinical research by leading site activation strategies and ensuring efficient study start-up activities. Collaborate globally to drive operational excellence and mentor...
1 week ago
Senior Azure Virtual Desktop (AVD) Architect / L4 Support Engineer
$125K - $150K *
Advance enterprise virtual desktop solutions by leading design, implementation, and optimization of Azure Virtual Desktop and Windows 365 environments, ensuring high availability and operational excel...
Today
IT Business System Analyst (US REMOTE)
$100K - $110K *
Transform enterprise operations by bridging business needs with technical solutions in Oracle EBS and Cloud. Leverage your expertise to optimize processes, enhance integrations, and deliver robust sol...
3 days ago
Escalation Manager - Technical Support
$131K - $180K *
Drive customer satisfaction as an Escalation Manager, overseeing technical support for high-value accounts. Collaborate with teams to resolve issues, advocate for clients, and enhance service delivery...
1 week ago
$110K - $130K *
Join a team that's dedicated to delivering high-quality software solutions using C# and .NET technologies. Collaborate in an Agile environment to drive innovation and optimize performance while suppor...
2 weeks ago
$110K - $125K *
Lead and develop a high-performing Solution Consulting team, driving strategic engagements and delivering impactful product demonstrations to agency and brokerage clients. Collaborate cross-functional...
2 weeks ago
IT Sr Software Engineer - Must have Window Command Line, PowerShell experience
$83K - $144K *
Advance your career by providing technical leadership in software support, analysis, and implementation. Collaborate with teams to enhance systems, ensuring quality and efficiency in upgrades and new...
Reposted 1 week ago
IT Procurement / Purchasing Analyst
$72K - $111K *
Join a dynamic team to lead IT procurement efforts, overseeing the full purchasing cycle. Ensure compliance with Government requirements while facilitating timely acquisition of materials for critical...
4 weeks ago
ServiceNow System Administrator
$87K - $135K *
Lead a dedicated team managing the ITSM platform, overseeing user access, catalog maintenance, and performance monitoring to enhance IT service delivery for a federal agency. This role drives operatio...
4 weeks ago
$101K - $139K *
Shape the future of healthcare technology by troubleshooting and resolving complex production issues in a dynamic, hybrid environment. Collaborate with cross-functional teams to enhance system reliabi...
3 weeks ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.