Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
$115K - $173K *
Lead the charge in developing and implementing advanced risk segmentation strategies, leveraging statistical methodologies and machine learning to optimize financial returns and enhance model performa...
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$105K - $130K *
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Reposted today
Product Engineer- Endpoint Security
$90K - $153K *
Lead the enhancement and administration of enterprise endpoint security technologies, collaborating with cross-functional teams to optimize security processes and improve detection capabilities in a g...
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$70K - $116K *
Elevate your career by developing innovative ServiceNow solutions, collaborating with stakeholders to enhance IT service management and optimize performance. Make a difference in a team-focused enviro...
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SAP TM (TPS) Configuration Specialist
$90K - $189K *
Elevate logistics operations by configuring SAP Transportation Protective Services, optimizing processes, and collaborating with cross-functional teams to enhance efficiency and visibility in critical...
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ServiceNow / API Engineer – ITSM Operations
$100K - $140K *
Optimize IT service operations by enhancing ServiceNow workflows and collaborating with a multidisciplinary team to deliver reliable services and measurable outcomes in a remote environment...
1 week ago
$140K - $190K *
Shape the future of integrated workplace management by leading IWMS implementations, guiding business analysts, and collaborating with clients to deliver innovative solutions that address real estate...
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$98K - $147K *
Champion innovative infrastructure solutions by planning, executing, and optimizing systems and networks. Collaborate with IT leadership to enhance performance and stability while addressing complex t...
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Senior Technical Officer, Emergency Response Analyst (Technical Officer III)
$86K - $116K *
Champion data-driven emergency response initiatives by leading analytics, ensuring quality assurance, and collaborating with global teams to enhance decision-making and program effectiveness in infect...
2 weeks ago
Application Developers | Data engineers
$125K - $150K *
Join a dynamic team to design and implement innovative data solutions, leveraging Azure Databricks and advanced ETL/ELT processes. Empower data-driven insights and mentor fellow engineers while enhanc...
3 weeks ago
Sr. Systems Analyst, Enterprise Applications
$107K - $173K *
Lead the charge in optimizing SAP FICO systems, collaborating with Finance teams to enhance financial processes, ensuring compliance, and driving impactful projects on the SAP S4 HANA platform for imp...
5 days ago
Senior Technical Consultant - Data & Analytics
$160K - $200K *
Lead the charge in designing and implementing scalable data solutions, orchestrating pipelines, and supporting advanced analytics in cloud environments. Collaborate with teams to deliver robust data a...
3 weeks ago
Associate Staff Engineer - INFOR M3 Technical Consultant
$90K - $110K *
Contribute to seamless enterprise integrations by designing and developing Infor M3 solutions. Leverage your expertise in Infor OS, ION, and APIs to enhance data exchange across applications and suppo...
2 weeks ago
$110K - $130K *
Join us to design and oversee the quality assurance framework for our AI platform. You'll implement automated testing, ensure compliance, and collaborate with cross-functional teams to maintain high-q...
2 weeks ago
Customer Success Manager (CSM)
$80K - $95K *
Champion customer success by managing relationships, driving revenue growth, and ensuring retention. Collaborate across teams to support clients through international expansion and platform migration...
2 weeks ago
Regulatory RIM Business Analyst & Managed Services Consultant
$100K - $120K *
Transform regulatory environments by configuring and supporting Veeva Vault RIM systems. Collaborate with clients to ensure compliance and reliability while implementing ongoing managed services and a...
5 days ago
Implementation Business Analyst II
$78K - $126K *
Transform public safety operations by aligning technology solutions with customer needs. Collaborate in a dynamic team to implement an industry-leading SaaS platform, enhancing mission-critical workfl...
Reposted 3 weeks ago
Data Analyst | Customer Journey & Attribution
$100K - $125K *
Innovate data-driven strategies to enhance customer success through performance tracking, attribution modeling, and actionable insights, ensuring optimal engagement and retention across digital touchp...
3 days ago
$70K - $118K *
Join a dynamic team to deliver impactful data analysis and reporting solutions, enhancing operational efficiency and decision-making through the Microsoft Power Platform and hands-on analytical suppor...
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Solutions Engineer - Agents & Automation
$150K - $200K *
Unlock potential by driving enterprise agent solutions with Microsoft technologies. Collaborate on agent governance, lifecycle management, and secure operations, while translating designs into product...
1 week ago
Director , Ai Support Transformation (ServiceNow)
$130K - $150K *
Elevate support operations by leading AI transformation initiatives, enhancing customer experience and operational efficiency through strategic ServiceNow platform management and innovative workflow r...
1 week ago
$110K - $130K *
Drive your career forward as a Senior Business Analyst, collaborating with cross-functional teams to consolidate payment gateways and enhance the US Payments landscape through innovative solutions and...
1 week ago
Business Process Analyst Senior
$85K - $115K *
Lead the design and deployment of Power BI solutions, collaborating with cross-functional teams to gather requirements, analyze data, and enhance operational efficiency in secure environments. Drive i...
1 week ago
Technical Product Owner – Data Products
$110K - $130K *
Join a dynamic team to bridge product strategy and engineering delivery, transforming data into actionable insights for innovative financial solutions. Collaborate with cross-functional teams to drive...
Reposted 5 days ago
$110K - $130K *
Empower cross-functional teams to consolidate payment gateways, leveraging deep USA Payments expertise. Collaborate with stakeholders to analyze requirements, drive migrations, and ensure seamless int...
1 week ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.