Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
$110K - $130K *
Innovate by developing scalable applications and data pipelines, leveraging Python and cloud platforms. Collaborate with cross-functional teams to modernize enterprise systems and enhance backend serv...
2 weeks ago
$80K - $95K *
Join a team that's dedicated to advanced support for industrial control systems. As a key escalation point, you'll tackle complex issues, drive system stability, and mentor junior staff in a dynamic 2...
1 week ago
Sr. Epic Application Analyst - Professional Billing and Claims
$73K - $132K *
Join a team that's dedicated to optimizing Epic Professional Billing workflows. Leverage your expertise to analyze, design, and implement solutions while collaborating with stakeholders to enhance ope...
6 days ago
Staff Software Engineer - Biopharma Reporting and Specialty Analytics
$96K - $151K *
Join a team that's transforming healthcare by developing analytic products from clinical data. Collaborate in an agile environment to deliver insights that enhance efficacy and drive innovation in the...
Today
$100K - $120K *
Join a team that's revolutionizing pharmacy operations with AI. As a Software Engineer, you'll independently ship impactful features and fixes, collaborating closely with experienced engineers in a fa...
3 weeks ago
Clinical Operations and Analytics Consultant
$82K - $128K *
Shape data-driven strategies by developing and automating analytics solutions. Collaborate with cross-functional teams to enhance reporting capabilities and optimize operational performance in a dynam...
1 week ago
Operations Business Analyst IV - Claims adjudication and/or Facets claims adjudication (preferred)
$94K - $164K *
Champion operational excellence by leading business analysis initiatives, driving process improvements, and aligning solutions with strategic goals to enhance efficiency and effectiveness across the o...
1 week ago
[IIT] Client Solutions Architect
$125K - $150K *
Engage with enterprise clients to translate complex challenges into actionable AI solutions. Collaborate with Sales and Delivery teams to drive scalable programs, influence revenue, and ensure success...
3 weeks ago
$120K - $147K *
Shape your career by leading data integration initiatives that drive enterprise-wide consistency and governance. Collaborate with stakeholders to deliver trusted, scalable data products while ensuring...
6 days ago
Customer Implementation & Training Specialist (ERP Software) - SDC
$80K - $95K *
Join a dynamic team as a Software Implementation & Training Specialist, guiding customers through ERP adoption. Leverage your expertise in accounting and manufacturing to enhance user training and sup...
Today
$85K - $100K *
Drive the design and management of high-performing cloud infrastructures, ensuring their availability, performance, and security. Collaborate with teams to implement automations and improve systems wh...
4 weeks ago
Product Analyst, Conversational AI
$90K - $110K *
Unlock potential by ensuring data accuracy in a conversational analytics platform. Collaborate with Product Management, Data Science, and Engineering to enhance user queries and improve data represent...
3 weeks ago
Senior Forward Deployed Engineer (FDE)
$170K - $205K *
Join a dynamic team to lead AI agent deployments in healthcare. Leverage your software engineering expertise and client-facing skills to drive technical delivery, influence product development, and en...
1 week ago
Software Test Engineer (Engineer III)
$95K - $115K *
Join a dynamic team to elevate software quality through innovative testing strategies, ensuring robust performance and scalability. Collaborate cross-functionally to drive testing initiatives and enha...
Today
$124K - $170K *
Shape innovative cloud-based solutions as a technical leader, driving best practices in software development. Collaborate with cross-functional teams to deliver scalable, reliable systems while managi...
3 weeks ago
$104K - $118K *
Drive enterprise-level Active Directory and Windows Server administration, focusing on automation, lifecycle management, and security compliance. Collaborate with teams to enhance operational efficien...
Today
$80K - $120K *
Join a team that's dedicated to enhancing AI product quality through rigorous testing and requirements management. Collaborate with cross-functional teams to ensure software meets user needs and indus...
Reposted 1 week ago
$90K - $110K *
Join our team to ensure high-quality AI product releases by developing test plans, executing tests, and managing requirements. Collaborate with stakeholders to enhance product functionality and drive...
2 weeks ago
$100K - $135K *
Drive impactful mortgage analysis through collaboration with cross-functional teams. Leverage industry expertise to optimize integrations, enhance product functionality, and document processes for tra...
Reposted 3 weeks ago
Quality Analyst IV - Clinical Validation Auditor (CVA), Healthcare
$85K - $110K *
Empower quality assurance by overseeing clinical audits, ensuring accuracy and consistency. Collaborate with auditors to enhance performance, mentor teams, and drive process improvements in a remote e...
2 weeks ago
Senior Technology Analyst (remote eligible)
$68K - $92K *
Transform enrollment operations by optimizing technology solutions and processes. Collaborate with stakeholders to enhance systems, ensuring effective recruitment and data-driven decision-making in a...
3 weeks ago
Senior Principal Implementation Consultant
$100K - $185K *
Empower clients by leveraging deep ONESOURCE Direct Tax expertise to design innovative solutions using AI and automation tools. Engage directly with customers, manage projects, and drive efficiency wh...
1 week ago
Senior Implementation Engineer
$110K - $130K *
Drive enterprise solution implementations by leading requirements analysis, designing scalable architectures, and delivering innovative solutions. Collaborate with teams to ensure quality and manage c...
1 week ago
$115K - $173K *
Lead the charge in developing and implementing advanced risk segmentation strategies, leveraging statistical methodologies and machine learning to optimize financial returns and enhance model performa...
1 week ago
$105K - $130K *
Elevate patient care by managing clinical support for monitoring systems. Lead diverse teams to enhance customer relationships and ensure effective product utilization post-implementation, driving cli...
Reposted yesterday
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.