Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
$53K - $110K *
Unlock potential by leveraging data analysis to support public health initiatives. Collaborate on quantitative and qualitative evaluations, ensuring data integrity and contributing to impactful progra...
1 week ago
$85K - $137K *
Drive impactful solutions by configuring and supporting Epic EHR applications, enhancing patient care and provider workflows. Collaborate with members to ensure quality outcomes and efficient integrat...
3 weeks ago
Engineer III, Endpoint Engineering
$110K - $130K *
Join a team that's redefining endpoint management by designing and optimizing Active Directory, Group Policy, and Intune solutions for a global organization, ensuring seamless integration and user pro...
3 weeks ago
$150K - $180K *
Drive exceptional support experiences globally, leading a high-performing team to enhance operational efficiency and scale offerings as our customer base and product suite expand...
Reposted 2 days ago
ITSM / Service Management Lead (Senior)
$110K - $130K *
Drive enterprise-wide IT service management governance and process integration. Lead service-quality improvements and ITIL best-practice adoption across all service-management processes for enhanced s...
1 week ago
$125K - $150K *
Accelerate progress at the forefront of Oracle eBusiness Suite implementation, leading a skilled team to enhance financial modules while ensuring seamless project management and technical problem reso...
1 week ago
Virtual Diagnostic Specialist - West
$80K - $95K *
Elevate healthcare by educating providers on genetic testing initiatives through virtual platforms. Collaborate cross-functionally to enhance diagnostic strategies and advocate for stakeholder educati...
5 days ago
Epic Interface Analyst | 1.0 FT - Remote
$75K - $90K *
Drive the integration and maintenance of software application interfaces, ensuring seamless communication between departments and vendors. Collaborate with teams to troubleshoot issues, enhance functi...
5 days ago
Sr. Product Support Specialist
$91K - $129K *
Transform product development by coordinating timelines, facilitating collaboration, and ensuring accurate delivery of materials. Leverage critical thinking and communication skills to support leaders...
2 weeks ago
$110K - $130K *
Join a team that's dedicated to driving growth in healthcare accounts. Leverage your strategic sales expertise to build relationships, identify opportunities, and deliver value in a fast-paced environ...
Today
$72K - $100K *
Join our dynamic team as a Sr. Credit Analyst, owning the underwriting cycle from application review to decision-making. Leverage your analytical skills to enhance credit processes and contribute to a...
2 weeks ago
$93K - $97K *
Contribute to program success by supporting planning, execution, and management of projects. Analyze data, prepare reports, and optimize resources to ensure objectives are met within scope, time, and...
1 week ago
Claims Module Senior Business Analyst
$85K - $111K *
Drive the claims module for health care projects, providing domain expertise and analysis. Collaborate with teams to ensure quality processes, meet customer expectations, and assist in implementation...
3 weeks ago
$135K - $160K *
Unlock potential by leading full-stack Java development teams to drive innovative AI solutions. Lead architecture and design while mentoring engineers, ensuring scalable and secure enterprise systems...
4 weeks ago
Operations Support Specialist - Remote
$71K - $118K *
Transform security operations by providing expert support and troubleshooting for network monitoring systems. Collaborate with teams to enhance service delivery and ensure seamless operations for gove...
3 weeks ago
Software Development Engineer in Test (SDET)
$95K - $115K *
Join our dynamic team to enhance QA automation and CI/CD processes. As a key player, you'll develop automated tests using Playwright and TypeScript, ensuring product quality and seamless integration a...
3 days ago
$73K - $102K *
Architect and deliver LLM-powered applications, overseeing the entire development lifecycle from design to deployment. Collaborate with cross-functional teams to integrate AI systems and ensure high-q...
2 weeks ago
$67K - $111K *
Join us to drive software solutions by collaborating on design, coding, and testing. Contribute to quality assurance and user training while enhancing system reliability through proactive problem-solv...
3 weeks ago
$95K - $110K *
Lead the charge in delivering exceptional field service support for imaging equipment. This role involves extensive travel, advanced troubleshooting, and mentoring junior engineers to ensure top-tier...
3 weeks ago
Technical Solutions Consultant
$110K - $130K *
Drive your career forward by partnering with clients to transform complex challenges into actionable technical solutions, managing the design process from discovery to implementation while collaborati...
2 weeks ago
$110K - $130K *
Innovate by developing scalable applications and data pipelines, leveraging Python and cloud platforms. Collaborate with cross-functional teams to modernize enterprise systems and enhance backend serv...
2 weeks ago
$80K - $95K *
Join a team that's dedicated to advanced support for industrial control systems. As a key escalation point, you'll tackle complex issues, drive system stability, and mentor junior staff in a dynamic 2...
1 week ago
Sr. Epic Application Analyst - Professional Billing and Claims
$73K - $132K *
Join a team that's dedicated to optimizing Epic Professional Billing workflows. Leverage your expertise to analyze, design, and implement solutions while collaborating with stakeholders to enhance ope...
6 days ago
Staff Software Engineer - Biopharma Reporting and Specialty Analytics
$96K - $151K *
Join a team that's transforming healthcare by developing analytic products from clinical data. Collaborate in an agile environment to deliver insights that enhance efficacy and drive innovation in the...
Today
$100K - $120K *
Join a team that's revolutionizing pharmacy operations with AI. As a Software Engineer, you'll independently ship impactful features and fixes, collaborating closely with experienced engineers in a fa...
3 weeks ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.