Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
$80K - $95K *
Drive customer success by delivering expert UAS support, training, and demonstrations. Collaborate with sales and program teams to enhance operational effectiveness and ensure mission readiness for de...
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Regional Applications Specialist - Data Centers
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Optimize data center cooling systems by providing expert technical support and innovative solutions. Collaborate with engineering teams to enhance water treatment programs, ensuring reliability and ef...
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Transform customer experiences by providing expert technical support, troubleshooting issues, and implementing scalable solutions. Collaborate with global teams to enhance service delivery and ensure...
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Transform coding quality and efficiency as a senior expert in radiology coding. Collaborate with cross-functional teams to enhance processes, provide guidance, and drive best practices, ensuring excep...
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Senior AI-Assisted Test Automation Engineer
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Drive quality assurance for modern healthcare applications, ensuring reliability and maintainability through automated testing, API validation, and collaboration in an Agile environment. Contribute to...
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Unlock potential by designing and deploying cutting-edge AI solutions that enhance enterprise operations. Collaborate across teams to create scalable, secure applications that drive efficiency and inn...
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$95K - $115K *
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HSE Senior Analyst - New York, NY
$90K - $110K *
Drive safety excellence by ensuring compliance with health and safety regulations across construction projects. Collaborate with multidisciplinary teams to implement safety policies, conduct inspectio...
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Sr Data Scientist, Finance, Brokerage & Market Risk
$110K - $130K *
Join a team that's shaping the future of finance by optimizing data pipelines, enhancing reporting systems, and collaborating with stakeholders. Drive insights and analytics to improve financial proce...
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Healthcare IT Technical Operations Lead (Edifecs)
$90K - $120K *
Optimize operational excellence in healthcare IT by managing production support, driving issue resolution, and ensuring timely reporting for customer-facing technology delivery...
1 week ago
$68K - $143K *
Support audit and compliance efforts for DoD financial systems, ensuring adherence to GAGAS and federal standards. Collaborate with stakeholders to enhance internal controls and audit readiness, drivi...
Today
SENIOR KNOWLEDGE MANAGEMENT ANALYST
$87K - $135K *
Unlock your potential by leading a dynamic Knowledge Management program that enhances IT support services, fosters collaboration, and drives efficiency for a large-scale enterprise environment. Make a...
1 week ago
$90K - $110K *
Join a dynamic team to enhance financial management practices and support critical operations. Collaborate across levels to drive process improvements and deliver impactful financial insights in a fas...
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Associate Staff Engineer - INFOR M3 Technical Consultant
$100K - $120K *
Optimize your career as an Infor M3 Technical Consultant, leveraging 3-5 years of expertise in integrations and development. Collaborate with teams to design and support seamless enterprise solutions...
2 weeks ago
$132K - $199K *
Lead the charge in driving Professional Services sales and client success within the US Public Sector, collaborating across teams to maximize revenue, enhance client relationships, and ensure successf...
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Sales Enablement Analyst Senior
$70K - $119K *
Unlock your potential in a senior role driving sales enablement strategies. Collaborate with cross-functional teams to enhance seller readiness and productivity, focusing on governance and adoption to...
3 weeks ago
Sales Enablement Analyst Senior
$70K - $119K *
Join a team that's transforming sales enablement through innovative learning solutions. As a senior analyst, you'll design impactful training and resources, leveraging AI to enhance seller performance...
4 weeks ago
$87K - $95K *
Join a team that's redefining security assessments for cloud environments. Leverage your expertise in FedRAMP and NIST frameworks to enhance customer satisfaction and deliver quality results while col...
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Application Development Team Manager
$147K - $198K *
Lead a dynamic software development team, driving modernization and secure engineering practices across legacy and cloud-native systems while fostering collaboration and high-quality delivery...
5 days ago
$110K - $130K *
Shape the future of client solutions by leveraging your technical expertise and business acumen. Collaborate with sales teams to design tailored solutions, deliver compelling presentations, and drive...
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Managing Engineer (Java Engineering)
$120K - $193K *
Join a team that's redefining software engineering excellence by leading high-performing teams in building and modernizing enterprise applications. Drive technical strategy, foster innovation, and ens...
2 weeks ago
$70K - $130K *
Drive impactful data analysis and quality assurance efforts, collaborating with cross-functional teams to validate metrics and resolve defects. Leverage automation and AI tools to enhance testing effi...
Reposted yesterday
Principal AI Transformation Consultant, Professional Services
$100K - $185K *
Transform complex workflows by leading AI-driven change initiatives, guiding senior leaders through redesign and adoption processes, and ensuring measurable outcomes in legal, tax, and trade sectors...
2 weeks ago
Senior Analyst, Process Improvement
$70K - $130K *
Transform operational efficiency by leading process improvement initiatives, analyzing performance metrics, and collaborating with cross-functional teams to implement sustainable solutions that align...
2 weeks ago
$53K - $110K *
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What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.