Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
$96K - $116K *
Champion innovative medical policy solutions by analyzing data, ensuring quality, and collaborating across clinical operations. Drive enhancements in payment policy management while supporting diverse...
1 week ago
$95K - $115K *
Contribute to the development of innovative software solutions that enhance healthcare coordination. Collaborate with cross-functional teams to deliver high-quality applications that improve outcomes...
Today
$230K - $250K *
Drive new-logo growth by selling enterprise solutions to independent insurance agencies. Collaborate with Solution Consultants to convert prospects into long-term customers while managing relationship...
2 weeks ago
$120K - $145K *
Champion advanced ServiceNow development and integrations, optimizing enterprise environments. Provide technical leadership, mentor junior developers, and ensure scalable, secure implementations acros...
Today
Clinical AI Technical Integration Specialist
$110K - $130K *
Unlock potential by driving technical integration and validation for Ambient AI Scribe initiatives. Collaborate with clinical teams to enhance workflows, troubleshoot issues, and ensure operational re...
1 week ago
Staff Full Stack Software Engineer
$150K - $175K *
Join us to develop scalable full-stack applications using React, TypeScript, and Java. Collaborate across teams to enhance user experience and contribute to best practices in a cloud-native microservi...
2 weeks ago
Senior Analyst, Client Insights
$124K - $145K *
Join our Client Insights team to transform data into actionable insights that drive sales and merchant retention. Collaborate across analytics, product, and strategy to enhance AI-driven solutions for...
2 weeks ago
(Canada) Software Implementation Consultant - Clinical
$80K - $89K *
Partner with us to optimize workflows and drive outcomes in LTPAC settings. Serve as the key liaison for software implementation, facilitating customer engagement and leading configuration for lasting...
Reposted 2 weeks ago
Sr Analyst Trading Support (remote USA)
$80K - $95K *
Optimize trading support operations by managing cotton transactions, ensuring compliance, and enhancing inventory strategies to maximize commercial performance and operational efficiency...
2 days ago
Professional Services Consultant - Operations
$100K - $160K *
Join a team that's dedicated to delivering exceptional operational services within financial technology. Leverage your expertise in asset management to optimize processes and provide consulting suppor...
Reposted 1 week ago
$100K - $120K *
Join a team that's redefining technical support for enterprise customers. You'll own escalations, advocate for clients, and build scalable processes while collaborating with engineering to enhance our...
6 days ago
$110K - $130K *
Empower strategic data initiatives by leading design, development, and analytics projects. Drive data migration, modernize data solutions, and ensure quality standards while collaborating with stakeho...
4 weeks ago
Information Technology Auditor (Insurance)
$95K - $192K *
Join a team that's poised to lead integrated IT audits while managing client relationships and project execution. Contribute to growth initiatives, talent development, and business solutions for Risk...
Reposted 1 week ago
IG Community Support Advocate I
$71K - $112K *
Transform the patient experience by providing education and support for individuals with primary immunodeficiency. Engage with patients and healthcare professionals while ensuring compliance with regu...
2 days ago
$70K - $119K *
Optimize operational efficiency by analyzing performance metrics, supporting training, and enhancing tool adoption within the Business Development Representative organization to drive productivity and...
Yesterday
$92K - $115K *
Unlock potential by leading requirements documentation for software projects. Collaborate with stakeholders and technical teams to ensure successful delivery throughout the project lifecycle, while su...
1 week ago
Business Analyst & Tester (SECRET) (REMOTE)
$88K - $105K *
Transform business processes by analyzing requirements, creating documentation, and testing solutions. Collaborate with stakeholders to enhance efficiency and ensure quality in a fully remote environm...
3 days ago
Software Development Engineer in Test
$135K - $165K *
Transform quality assurance by owning strategy, automation, and testing in an AI-driven environment. Collaborate with cross-functional teams to enhance software reliability and maintainability while e...
Yesterday
Senior Statistical Programmer Analyst - T
$136K - $239K *
Unlock your potential by leading statistical programming efforts in clinical trials. Collaborate with cross-functional teams to analyze and report clinical data, ensuring compliance with industry stan...
1 week ago
Senior Field Support Technician / Deputy Lead
$80K - $95K *
Take ownership of advanced troubleshooting and field support for enterprise IT operations. Lead technicians, coordinate installations, and ensure seamless connectivity across remote locations while ma...
3 days ago
Senior Governance & Control Analyst (US)
$72K - $108K *
Drive the future of governance and control by providing expert guidance, implementing policies, and leading initiatives to enhance operational risk management and compliance across business functions...
Today
Software Engineer Senior Consultant I
$85K - $145K *
Develop innovative full stack applications to enhance legal operations and compliance. Collaborate with cross-functional teams to deliver secure, scalable solutions using modern technologies and cloud...
2 weeks ago
$95K - $115K *
Drive customer success by aligning technical capabilities with needs, enhancing packaging innovation, and executing strategic initiatives through collaboration and data-driven insights to achieve meas...
Reposted 5 days ago
$100K - $160K *
Lead critical evaluations of biological risks, mentor junior specialists, and ensure high-quality labeling for AI safety classifiers in a dynamic life-sciences environment focused on biodefense and bi...
2 days ago
$96K - $148K *
Lead the charge in developing and optimizing custom applications on our enterprise ITSM platform. Collaborate with cross-functional teams to enhance workflows, deliver value in an Agile environment, a...
4 weeks ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.