Champion automation initiatives across CX, transforming ambiguous ideas into actionable project plans. Collaborate with cross-functional teams to enhance workflows and leverage AI, ensuring effective delivery of innovative customer experiences.
Lead a team of Partner Account Managers to elevate ISV partnerships. Drive strategy, manage relationships, and enhance payment ecosystems to foster mutual growth for partners and end customers through impactful initiatives.
Transform partnerships by owning key multinational accounts, driving payment solutions through strategic product initiatives. Lead cross-functional teams to achieve growth, aligning internal and external stakeholders to innovate in embedded finance.
Take ownership of financial integrity by leading audits, managing compliance, and driving process improvements. Collaborate across departments, leveraging AI and advanced Excel skills to enhance reporting and problem-solving in a fast-paced environment.
Lead the charge in managing the full collections lifecycle, guiding a high-performing team, driving strategy, and enhancing operational efficiency through AI integration while collaborating across departments to minimize financial risk.