Bachelor's degree in Computer Science, Information Technology, Systems Engineering, or related field.
3+ years of experience with web application administration, configuration, and development, especially on SaaS platforms.
Proficient in HTML, CSS, JavaScript, XML, and content management systems.
Familiar with SQL and data management, including release deployment and production support.
Strong analytical, organizational, communication, and documentation skills.
Ability to handle multiple priorities and work with varied stakeholders.
Knowledge of Agile methodologies and the software development lifecycle (SDLC).
Responsibilities
Design and develop web applications and SaaS platforms.
Participate in technical design and provide solution recommendations.
Coordinate release preparation and implementation with stakeholders.
Create user-friendly digital interfaces and mockups.
Troubleshoot content and configuration issues with technical teams.
Analyze platform performance through KPI reports and dashboards.
Support data management activities and enhance user experience.
Benefits
Professional development opportunities.
Access to a collaborative and innovative team environment.
Supportive company culture emphasizing work-life balance.
Full Job Description
WebPlatformDevelopment
Design, develop, configure, and maintain web applications, SaaS platforms, and application submission workflows.
Analyze requirements, participate in technical design, prepare estimates, and recommend solutions aligned with architecture and development standards.
Coordinate release preparation, implementation, validation, and stakeholder
Create page layouts, mockups, and user interfaces that provide clear, consistent, and user-friendly digital experiences.
Troubleshoot content, publishing, layout, and platform configuration issues with business and technical teams.
Analytics,ReportingGOptimization
Analyze platform and content performance through KPI reports, dashboards, and
Support reporting and data-management activities using Excel, SQL, and related
Apply content-quality and usability practices to improve user experience and
Release Deployment & Hypercare Support
Support production deployments, post-release validation, and hypercare
Troubleshoot defects, incidents, and integration issues; coordinate root-cause analysis and corrective actions.
Maintain deployment procedures, technical documentation, and knowledge-transfer
Requirements
Bachelor's degree in Computer Science, Information Technology, Systems Engineering, or a related
3+ years of experience administering, configuring, supporting, or developing web applications, including SaaS platforms.
Experience with HTML, CSS, JavaScript, XML, content management systems, application configuration, workflows, and user interfaces.
Working knowledge of SQL, data management, integrations, release deployment, and production
Strong analytical, organizational, communication, documentation, and stakeholder-management
Ability to manage multiple priorities and collaborate with business users, project teams, vendors, and technical stakeholders.
Familiarity with Agile methodologies and the software development lifecycle (SDLC).
A Plus
Experience in healthcare, insurance, financial services, or another regulated
Experience with low-code/no-code, workflow automation, or enterprise SaaS platforms such as FireLight, Salesforce, ServiceNow, or Microsoft Power Platform.
Experience with digital-product configuration, business rules, catalogs, APIs, web services, ETL, or file-based interfaces.
