VP Brand, Operations and Marketing

Randstad Canada

• $110K — $130K *
Food & Beverages
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Marketing, or related field.
  • Proven experience in brand management and customer targeting strategies.
  • Senior-level experience with franchisor/franchisee relationships in the QSR or retail sector preferred.
  • Bilingual communication skills in English and French.
  • Strong track record in leading digital marketing campaigns.

Responsibilities

  • Direct long-term vision and business planning for brand growth.
  • Deliver competitive analyses and strategic insights to the executive team.
  • Lead brand-building processes and ensure alignment across various functions.
  • Educate and align teams around the brand portfolio's vision and mission.
  • Oversee operations and marketing teams to enhance performance and development.
  • Drive product innovation based on customer insights and market trends.
  • Engage with franchisees to improve restaurant operations and profitability.

Benefits

  • 3 weeks of paid vacation plus 5 sick days.
  • Hybrid work model with a flexible schedule.
  • Employee Profit Sharing Plan with employer matching.
  • Comprehensive medical and dental benefits.
  • $300 Health/Personal well-being Spending Account.
  • Financial reimbursement for professional education costs up to $2,000.
  • Employee Assistance Program for mental health and financial coaching.
Full Job Description
job details

We are seeking an experienced Marketing Director, Brand Leader to oversee a prominent portfolio of Asian QSR concepts (including Manchu Wok, Tiki Ming, Koya, and Sukiyaki). ...

Reporting directly to the Chief Operating Officer, you will serve as the champion and customer advocate for your assigned brands. In this high-impact role, you will lead strategic thinking, drive customer preference, and translate overarching brand strategies across packaging, marketing, operations, and merchandising tactics. You will collaborate closely with cross-functional teams and franchisees to foster brand guardianship, lead product innovation, and accelerate corporate growth. Advantages Time Off: 3 weeks of paid vacation plus 5 sick days. Work Arrangement: Hybrid model (minimum of 3 days per week in-office) with a flexible schedule. Financial & Retirement: Employee Profit Sharing Plan with matching employer contributions. Health & Wellness: Comprehensive medical and dental plans, plus a $300 Health/Personal Well-being Spending Account. Professional Growth: Financial reimbursement for professional order costs and continuing education (up to $2,000). Support & Culture: Employee Assistance Program (mental health, legal, and financial coaching), casual business attire, free office parking, monthly recognition awards, and regular corporate social events. Responsibilities Leadership & Strategic Management Direct the long-term vision, business planning, and growth strategies, providing actionable insights to senior management to optimize business unit performance. Partner with the COO and executive leadership by delivering reports, competitive analyses, and strategic scenarios to support decision-making. Lead brand-building processes, ensuring alignment across packaging, marketing, purchasing, and outside agency partners. Educate and align internal and external cross-functional teams around the brand portfolio's vision and mission. Oversee operations and marketing teams, providing direction, performance management, and continuous development. Drive product innovation by identifying customer needs and leveraging market insights. Operations & Administration Execute yearly marketing tactics aligned with overall brand, sales, volume, and profit targets. Engage proactively with franchisees, serving as a trusted advisor and coach to enhance restaurant operations and boost profitability. Oversee product forecasting, analyze market trends, and recommend adjustments to optimize supply chain efficiency. Identify cost-saving initiatives and continuous product improvement opportunities alongside cross-functional partners. Manage and review departmental budgets and financial performance to ensure corporate objectives are met. Qualifications Education: Bachelor's degree in Business Administration, Marketing, or a related field. Experience: Proven experience in brand management, equity development, and driving customer targeting strategies. Senior-level experience managing franchisor/franchisee relationships within a multi-unit retail or QSR/restaurant environment is strongly preferred. Core Competencies: Bilingualism: Outstanding candid communication skills in both English and French. Digital Acumen: Demonstrated track record of leading impactful social media and marketing campaigns. Strategic & Results-Oriented: Ability to set high performance standards, translate market trends into actionable plans, and manage complex projects independently. People Leadership & Collaboration: Proven capacity to coach cross-functional teams, support franchisee growth, build strong relationships, and lead organizational change. Summary Note: Any offer of employment is conditional upon the successful completion of a background check, including a criminal record check. This is an exceptional opportunity for a strategic, growth-minded brand executive to shape the future of established QSR brands within a highly dynamic, collaborative corporate culture. If you are a customer-obsessed marketer and operational strategist who thrives on driving results through franchisee partnership and teamwork, we invite you to apply. This posting is for existing and upcoming vacancies.
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We are seeking an experienced Marketing Director, Brand Leader to oversee a prominent portfolio of Asian QSR concepts (including Manchu Wok, Tiki Ming, Koya, and Sukiyaki). Reporting directly to the Chief Operating Officer, you will serve as the champion and customer advocate for your assigned brands. In this high-impact role, you will lead strategic thinking, drive customer preference, and translate overarching brand strategies across packaging, marketing, operations, and merchandising tactics. You will collaborate closely with cross-functional teams and franchisees to foster brand guardianship, lead product innovation, and accelerate corporate growth. Advantages Time Off: 3 weeks of paid vacation plus 5 sick days. Work Arrangement: Hybrid model (minimum of 3 days per week in-office) with a flexible schedule. Financial & Retirement: Employee Profit Sharing Plan with matching employer contributions. Health & Wellness: Comprehensive medical and dental plans, plus a $300 Health/Personal Well-being Spending Account. Professional Growth: Financial reimbursement for professional order costs and continuing education (up to $2,000). ...

Support & Culture: Employee Assistance Program (mental health, legal, and financial coaching), casual business attire, free office parking, monthly recognition awards, and regular corporate social events. Responsibilities Leadership & Strategic Management Direct the long-term vision, business planning, and growth strategies, providing actionable insights to senior management to optimize business unit performance. Partner with the COO and executive leadership by delivering reports, competitive analyses, and strategic scenarios to support decision-making. Lead brand-building processes, ensuring alignment across packaging, marketing, purchasing, and outside agency partners. Educate and align internal and external cross-functional teams around the brand portfolio's vision and mission. Oversee operations and marketing teams, providing direction, performance management, and continuous development. Drive product innovation by identifying customer needs and leveraging market insights. Operations & Administration Execute yearly marketing tactics aligned with overall brand, sales, volume, and profit targets. Engage proactively with franchisees, serving as a trusted advisor and coach to enhance restaurant operations and boost profitability. Oversee product forecasting, analyze market trends, and recommend adjustments to optimize supply chain efficiency. Identify cost-saving initiatives and continuous product improvement opportunities alongside cross-functional partners. Manage and review departmental budgets and financial performance to ensure corporate objectives are met. Qualifications Education: Bachelor's degree in Business Administration, Marketing, or a related field. Experience: Proven experience in brand management, equity development, and driving customer targeting strategies. Senior-level experience managing franchisor/franchisee relationships within a multi-unit retail or QSR/restaurant environment is strongly preferred. Core Competencies: Bilingualism: Outstanding candid communication skills in both English and French. Digital Acumen: Demonstrated track record of leading impactful social media and marketing campaigns. Strategic & Results-Oriented: Ability to set high performance standards, translate market trends into actionable plans, and manage complex projects independently. People Leadership & Collaboration: Proven capacity to coach cross-functional teams, support franchisee growth, build strong relationships, and lead organizational change. Summary Note: Any offer of employment is conditional upon the successful completion of a background check, including a criminal record check. This is an exceptional opportunity for a strategic, growth-minded brand executive to shape the future of established QSR brands within a highly dynamic, collaborative corporate culture. If you are a customer-obsessed marketer and operational strategist who thrives on driving results through franchisee partnership and teamwork, we invite you to apply. This posting is for existing and upcoming vacancies.
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