Used Car Sales Manager

Dilawri

$95K — $145K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Strong leadership abilities
  • Knowledge of CDK, 180, V-Auto, and Auto Alert
  • Proficient in computer skills, adaptable to CRM systems
  • Effective negotiation skills and sound decision-making
  • Passion for customer service
  • Positive can-do attitude
  • Preferred experience in pre-owned auto sales
  • Two years of management experience
  • Valid Ontario Driver's License
  • Valid OMVIC License preferred

Responsibilities

  • Lead daily operations of the Used Vehicle Sales Department
  • Build and cultivate a high-performing team culture
  • Deliver excellent buying experiences and maintain customer satisfaction
  • Source quality vehicles to keep inventory fresh
  • Structure deals in collaboration with the sales team
  • Partner with Service Manager for vehicle inspections and readiness
  • Engage with incoming leads and ensure timely follow-up
  • Conduct regular meetings and provide ongoing coaching and communication
  • Stay updated on manufacturer programs and market conditions
  • Contribute ideas and energy to enhance the dealership's performance

Benefits

  • Discounted employee vehicle purchase program
  • Job-specific coaching & training programs
  • Comprehensive health & dental plans
  • Employee wellness & assistance programs
  • Employee social events
Full Job Description
Dilawri Group is now actively searching for a Used Car Sales Manager to join the team at Bolton Toyota.

Pay Rate: $95,000-$145,000

Responsibilities:

  • Lead the day-to-day operations of our Used Vehicle Sales Department and help keep the team focused, motivated and moving forward.
  • Build a positive, high-performing culture where great effort, teamwork and customer service are recognized.
  • Help deliver an excellent buying experience and maintain strong customer satisfaction results.
  • Keep our used vehicle inventory fresh by sourcing quality vehicles, including opportunities from our busy service drive.
  • Work alongside the sales team to structure deals that make sense for the customer and the dealership.
  • Partner with the Service Manager to get vehicles inspected, reconditioned, photographed and ready for the lot or delivery without unnecessary delays.
  • Stay connected to incoming leads and used vehicle customers, helping ensure every opportunity receives the attention it deserves.
  • Keep the team informed and energized through regular meetings, coaching and open communication.
  • Stay current on manufacturer programs, lender updates, promotions and changing market conditions-and make sure the team is ready to use them.
  • Support the continued development of the team through hands-on coaching, daily conversations and weekly training.
  • Ensure all provincial licensing, dealership policies and regulatory requirements are followed.
  • Bring ideas, energy and a strong work ethic as we continue building Bolton Toyota into an equally strong destination for both new and pre-owned vehicles.


Qualifications:
  • Strong leadership abilities
  • Strong Knowledge of CDK, 180, V-Auto, and Auto Alert
  • Proficient in overall computer skills with the ability to adapt to a sophisticated CRM system.
  • Effective negotiation skills, with the ability to make sound decisions
  • A passion for customer service
  • Positive Can-do Attitude
  • Experience in Pre-Owned auto sales preferred
  • Two (2) years of management experience
  • Valid Ontario Driver's License
  • Valid OMVIC License preferred

If you are searching for an opportunity to grow your career while adding value to our team, then this role is for you. We invite you to submit your resume, in confidence, for our review and consideration.

ABOUT US

In addition to working with and learning from a team of leading professionals in the automotive industry, our benefits include:
• Discounted employee vehicle purchase program
• Job-specific coaching & training programs
• Comprehensive health & dental plans
• Employee wellness & assistance programs
• Employee social events

Build your career with a team that is driven by excellence, integrity and innovation.

Discover Dilawri.

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