Doyou thrive in environments where you can identify complex business challenges and drive enterprise transformation? Guardian is seeking a Transformation Strategy Lead to lead operational modernization initiatives across the Group Benefits organization. In this role, you will evaluate end-to-end customer journeys and business processes, identify opportunities to improve operational effectiveness, and lead the design and implementation of future-state operating models. You will play a critical role in advancing process optimization, automation, and AI-enabled transformation initiatives that improve customer experiences and business outcomes.

YouAre

• Astrategic transformation professional with deep expertise in operational excellence and business process redesign.

• Highlyanalytical and able to assess complex workflows to uncover inefficiencies and improvement opportunities.

• Experiencedleading large-scale transformation initiatives across cross-functional and matrixed organizations.

• Acollaborative leader who can build alignment across business, operations, technology, and executive stakeholders.

• Aninfluential communicator capable of presenting recommendations and business cases to senior leadership.

• Passionateabout modernization, automation, digital enablement, and continuous improvement.

• Comfortablebalancing strategic planning with hands-on execution and delivery.

YouHave

RequiredQualifications

• 7+years of experience in management consulting, transformation, business strategy, operational excellence, or a related discipline.

• Insuranceindustry experience, preferably within Group Benefits.

• Provenexperience leading end-to-end operational transformation initiatives.

• Strongbackground in process redesign, workflow optimization, and operating model development.

• Experiencedeveloping business cases, transformation roadmaps, and implementation strategies.

• Stronganalytical, problem-solving, communication, and stakeholder management skills.

• Demonstratedability to influence leaders and drive adoption of organizational change.

PreferredQualifications

• GroupBenefits operational experience.

• Experiencesupporting automation, AI, or digital transformation initiatives.

• Consultingexperience within a top-tier consulting or transformation practice.

• Strongchange management and governance framework experience.

• Experiencedelivering executive-level presentations and strategic recommendations.

YouWill

• Leadenterprise transformation initiatives across the Group Benefits organization.

• Assessend-to-end customer journeys, business processes, and operating models to identify opportunities for improvement.

• Designand implement future-state processes that improve operational efficiency and customer experience.

• Identifyand execute opportunities to leverage automation, workflow orchestration, and AI-enabled solutions.

• Developtransformation roadmaps, implementation plans, business cases, and success metrics.

• Partnerwith business leaders, operations teams, and technology organizations to execute strategic initiatives.

• Establishgovernance structures and operational playbooks to support sustainable transformation.

• Supportorganizational change management efforts to drive adoption and successful implementation.

• Deliverexecutive-level updates on transformation progress, outcomes, and business impact.

ReportingRelationships

Asour Transformation Strategy Lead, you will partner with leaders across the Group Benefits organization and collaborate closely with operations, strategy, technology, and business stakeholders to enable enterprise transformation and modernization efforts.

Location

Thisis a hybrid role and must be within commuting distance of a Guardian hub location.

Preferredlocations include:

• NewYork, NY

• Bethlehem,PA

• Boston,MA

Travel

Minimaltravel may be required to support business priorities, stakeholder meetings, and transformation initiatives.