JP Morgan Chase & Co.

Training Developer

JP Morgan Chase & Co.$80K — $95K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience in operations/finance or related field
  • Strong writing, editing, and organizational skills
  • Intermediate to advanced proficiency in video/audio editing tools like Camtasia and Audacity
  • Experience in creating virtual reality learning content
  • Creative ability to design engaging training materials using various media
  • Proficiency with Microsoft Office Suite and training authoring tools such as Articulate Storyline 360
  • Background in developing both technical and soft skills training content

Responsibilities

  • Research and develop training content for technical operations
  • Create customized training materials based on user needs
  • Implement effective training delivery methods
  • Collaborate with management and teams to craft relevant training
  • Support operations during new procedure implementations
  • Produce presentations and informational videos for initiatives
  • Ensure timely and accurate documentation delivery across teams

Benefits

  • Opportunity to work in a dynamic, fast-paced environment
  • Collaborative team culture with diverse support teams
  • Access to cutting-edge training development tools
  • Career growth potential within a leading global bank
  • Diverse projects spanning various business initiatives
Full Job Description
Job Description

In this position you will interface with multiple support teams, including business analysts, user acceptance testers, technology partners, and trainers to ensure successful training implementations. The expected training solutions should be hands-on, interactive, engaging, and concise utilizing adult learning theories as well as the latest training development methodologies and tools. This role also involves a poised and flexible team player who is an experienced writer and editor and comfortable multi-tasking in a fast-paced environment. Communicating complex information in a clear, concise, and accurate way is crucial in this role.

As a Training Developer, in the Wholesale Lockbox Team at JPMorgan Chase, you will develop, deliver, and maintain training materials and support documentation for the Lockbox Receivables Operations. In this role you will support operations' processing requirements by developing engaging training solutions and developing technical documentations to help drive operation excellence.

Job responsibilities
  • Research, develop, publish, and refresh training content for technical operations workflow
  • Understand technology's impact on users at all levels and develop appropriate training content to support learning systems
  • Identify and implement appropriate training delivery methodology by content and audience
  • Partner with division management, peers and other support teams to develop appropriate training content
  • Support the operation sites during system and production implementation of new procedures and processes
  • Create presentations and informational videos that support business initiatives or project implementations
  • Collaborate with business analysts, trainers, operations staff, and technology partners to deliver the documentations timely and accurately


Required qualifications, capabilities, and skills
  • Relevant Bachelor's degree or equivalent four-year practical experience working in an operation/production, a finance institution, or a fast-paced business environment
  • Excellent writing, editing, organization skills, and strong attention to details
  • Intermediate to advanced level of competency Intermediate to advanced level of competency in video and audio editing using tools such as Camtasia and Audacity
  • Experience in building virtual reality learning content for machine operation or other simulations
  • A creative mind to develop engaging content by utilizing text, illustrations, animations and videos to enhance documentation
  • Proficient competency in using Microsoft Word, PowerPoint, Visio, SharePoint, and video/audio/graphic editing tools such as Audacity, Camtasia, SnagIT, Photoshop, Articulate Storyline 360, Canva, advanced action scripts, or equivalent web-based training authoring tools
  • Experience in technical and soft skill training content development
  • Knowledge of adult learning theories and training development methodologies


Preferred qualifications, capabilities, and skills
  • Fast learner - can adapt and acclimate to work in a new environment in a short period of time
  • Strong sense of ownership in your personal and team deliverables
  • High curiosity in learning more and asking why
  • A drive for excellence and the ability to work on multiple projects simultaneously to meet delivery timelines
  • An innate ability to innovate or identify and improve process efficiencies


About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

High-Demand Positions

Among the myriad of roles, certain positions stand out for their attractive compensation packages and career advancement prospects. Notably, high-paying jobs at JP Morgan Chase & Co. include Relationship Manager, Branch Manager, and Software Engineer. These roles are critical to the firm's operations and offer lucrative opportunities for those with the requisite expertise.

Navigating the Job Market at JP Morgan Chase & Co.

Leveraging Job Portals and Job Alerts

For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

Preparing Your Job Application

Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ

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