JP Morgan Chase & Co.

Chase Travel AI & Innovation Product Associate

JP Morgan Chase & Co.$100K — $120K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in product management focused on AI or Travel sectors
  • Basic knowledge of AI/ML technologies, including generative AI
  • Familiarity with Agile methodologies and tools like JIRA and Confluence
  • Demonstrated project management skills and understanding of product lifecycle
  • Strong communication skills for interaction with stakeholders
  • Understanding of product agility practices like iterative development

Responsibilities

  • Assist in identifying and prioritizing AI/ML opportunities based on customer needs
  • Support deployment of AI/ML technologies to automate processes and drive revenue
  • Utilize Agile methodologies to manage and track projects
  • Develop requirements, epics, and user stories for product initiatives
  • Collaborate with cross-functional teams to drive innovation
  • Analyze product metrics to ensure alignment with targets
  • Conduct user research and market analysis for the AI/ML roadmap
  • Communicate AI impact on product experience to stakeholders

Benefits

  • Access to innovative AI and machine learning projects
  • Opportunity to work in a highly collaborative environment
  • Development opportunities through exposure to Agile practices
  • Chance to influence the future of travel products
  • Joining a team with a strong focus on customer satisfaction and market leadership
Full Job Description
Job Description

As a Product Associate in the Chase Travel Artificial intelligence & Innovation Product team, you will support the integration of artificial intelligence, machine learning, and generative Artificial intelligence to enhance our travel products and streamline operations. Working closely with business, design, and technology teams, you will assist in the successful delivery of Artificial intelligence /machine learning initiatives that drive innovation and efficiency.

Job responsibilities
  • Assist in identifying and prioritizing AI/ML opportunities that align with customer needs and market trends
  • Support the deployment of AI/ML and Gen AI technologies to automate processes, reduce costs, and generate revenue
  • Utilize Agile methodologies and tools like JIRA and Confluence to help manage and track projects
  • Help develop requirements, epics, and user stories to support AI & Innovation product initiatives
  • Collaborate with cross-functional teams (product, design, technology, analytics, risk, legal, compliance, ops servicing, marketing) to drive continuous improvement and innovation
  • Analyze and evaluate product metrics to ensure alignment with time, cost, and quality targets
  • Conduct user research, journey mapping, and market analysis to inform the AI/ML strategic roadmap
  • Communicate the impact of AI on the product experience to stakeholders


Required qualifications, capabilities, and skills
  • 3+ years in product management, with a focus on AI, Product, or Travel related fields
  • Basic knowledge of AI/ML technologies, including generative AI and large language models (LLMs)
  • Familiarity with Agile methodologies and tools such as JIRA and Confluence
  • Demonstrated project management skills and understanding of the product development lifecycle
  • Strong communication skills for effective interaction with business and technology stakeholders
  • Understanding of product agility practices, including iterative development and adaptive planning


Preferred qualifications, capabilities, and skills

  • Candidate from a Travel or Financial Services background preferred
  • Understanding of cloud platforms such as AWS, Azure and AI Platforms/Models
  • Certifications in Agile methodologies or AI/ML technologies would be an advantage
  • Prior experience working in a product organization, driving collaboration, and delivering customer-centric solutions


About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

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JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

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Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ

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