What you'll be doing

As a member of CIBC's team, the Test Coordinator is responsible for developing and executing test scenarios and scripts for functional system integration and acceptance testing across multiple platforms, in compliance with established controls, standards, policies, and procedures. The role utilizes a solid understanding of business dynamics to define and document criteria for testing and present results following the defined testing methodology. The Test Coordinator troubleshoots problems and provides technical training to less experienced employees, maintaining test system configurations and executing test scripts using test tools for compliance with testing standards. The role uses judgement and autonomy on day-to-day tasks, exercising considerable latitude in analyzing and resolving complex problems during test execution, or escalating issues and concerns. The role proactively addresses problems within the scope of responsibility and identifies areas for improvements.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you'll succeed

• Execute Testing Activities: Analyze, define, and translate business and functional requirements, use cases, designs, and specifications into testing requirements. Manage and coordinate end to end testing activities for small and large projects across many teams with both onsite and offshore resources
• Relationship Building: Respond to client's inquiries and requests, providing professional high quality customer service for the assigned portfolio to ensure client satisfaction. You will liase and interact with clients as part of the daily management of your portfolio technology to support objectives or address issues
• Collaboration: Work with test leads, business, business analysts and development teams to establish test plans, standards, and procedures that add value to software project and satisfy the constraints of the project by reviewing project documentation.
• Monitor & Reporting: Monitor project adherence to quality standards and track/provide progress testing status reporting as needed. Adhere to CIBC's processes through all phases of the software development life cycle-ensure test activities are compliant to test standards. Recognizing, anticipating, and resolving testing activities challenges during the testing life cycle.

Who you are

• You can demonstrate experience in Software Testing Life Cycle - Agile or Waterfall methodologies, QA approaches, Tools, Techniques for recognizing, anticipating, and resolving organizational, operational, or process problems. With 3-5 years of experience in native Mobile QA/QE and 1-3 years in development. Must have expertise in iOS/Android Mobile quality assurance. Experience in Programming languages commonly used for automation (any of Python, Java, JavaScript) . Automation frameworks, tools, and libraries (Playwright, Robot framework, Appium (native mobile testing), and any of, Selenium WebDriver, TestNG, Junit, etc.) Writing and executing automation test cases, custom functions, and building object repositories .Cloud-based device testing (e.g., HPMC, Perfector or similar other tools) .Web technologies (HTML, CSS, web services) and Version control systems (e.g. GIT) .Accessibility Testing Skills for Mobile Devices: Strong knowledge of WCAG 2.1 standards and assistive technologies. Excellent verbal and written communication skills. Strong problem-solving and analytical abilities (Ability to analyze data accuracy in Adobe Analytics report). Quality management and assurance expertise. Good to have basic knowledge of databases and SQL queries, experience in regulatory compliance testing, API testing and virtualization, familiarity with GitHub Copilot and other Gen AI-based tools, as well as Jira, Confluence, and various Agile, development, and QA tools. Additionally, experience with Parasoft, REST API, and other API testing and virtualization tools, Perfecto and other mobile/browser testing platforms, and CI/CD pipelines such as Jenkins and GitHub Actions is preferred.
• You have a degree/diploma in Computer Science, Computer Engineering, Mathematics or similar.
• You understand that success is in the details. You notice things that others don't. You have strong analytical and problem-solving skills. Your critical thinking skills help to inform your decision making.
• You give meaning to data. You enjoy investigating complex problems and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.
• Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.

What you need to know

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we're actively recruiting for, unless stated otherwise.
• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location
Toronto-81 Bay, 17th Floor

Employment Type
Regular

Weekly Hours
37.5

Primary Recruiter
Anju Rani

Skills

Analytical Thinking, Group Problem Solving, Information Technology (IT), Quality Assurance (QA), Test Case Design, Testing Methodology, Troubleshooting