Harrison and Star

Technology Support Specialist

Harrison and Star$100K — $110K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2-5 years of experience in IT support or related field
  • Familiarity with troubleshooting standard IT issues
  • Ability to follow established procedures and guidelines
  • Strong problem-solving skills under moderate supervision
  • Excellent communication skills to assist users effectively

Responsibilities

  • Provide IT support by troubleshooting hardware and software issues
  • Assist in the implementation of IT projects as assigned
  • Document support interactions and resolutions for future reference
  • Participate in team meetings to discuss ongoing issues
  • Maintain an organized inventory of IT equipment

Benefits

  • Flexible working arrangements within the in-office requirement
  • Exposure to a collaborative team environment
  • Opportunities for skill development and training
  • Access to company-sponsored events and social activities
  • Career advancement opportunities within a large agency network
Full Job Description
Agency:
IMS

Job Function:
Technology

Job Subfunction:
IT Support

Job Description:

Performs support or administrative work assignments based on job training or work experience. Utilizes established procedures to solve straightforward problems, exercising judgment to ensure quality results under moderate supervision. Limited flexibility to deviate from standard procedures.

100,000-110,000

Omnicom's policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom's corporate group already require five days of in-office attendance.

About Harrison and Star

Harrison and Star is a healthcare advertising agency that provides marketing and advertising services to pharmaceutical and biotechnology companies. The company offers a range of services including brand strategy, creative development, digital marketing, and market research. Harrison and Star was founded in 1986 and is headquartered in New York, New York.
Learn more about Harrison and Star
Size
500 employees
Industry
Founded
1986
NASDAQ

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