Aircall

Technology Sourcing Manager

Aircall$90K — $130K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years of experience in technology procurement.
  • Experience sourcing enterprise software, SaaS, cloud infrastructure, or IT services.
  • Strong commercial negotiation experience with technology suppliers.
  • Ability to challenge the business on scope, timelines, and supplier choices.
  • Strong analytical skills including financial models and supplier comparisons.
  • Experience using data, automation, or AI tools in procurement processes.
  • Excellent stakeholder management and communication skills.

Responsibilities

  • Partner with Engineering, Infrastructure, and IT leadership to assess technology needs.
  • Develop sourcing strategies across cloud infrastructure, SaaS, and security technologies.
  • Lead complex sourcing events, including RFPs and contract negotiations.
  • Evaluate supplier proposals and pricing models.
  • Map contract renewals and business initiatives ahead of demand.
  • Collaborate with Legal and Finance to structure scalable commercial terms.
  • Act as a trusted advisor on supplier choices to optimize outcomes.

Benefits

  • Opportunity to join Aircall at a critical growth stage.
  • Emphasis on work-life balance.
  • Fast-paced, entrepreneurial environment with strong team spirit.
  • Diverse workplace with over 45 nationalities.
  • Competitive salary and benefits package.
Full Job Description
The Team You'll Join

Procurement at Aircall sits within the Finance organization and plays a key role in helping the company operate efficiently and scale well. We partner closely with teams across the business to build sourcing strategies that match Aircall's priorities and turn spend into real value.
  • We're a small, hands-on team with an AI-first mindset, using automation and data to cut the busywork and spend our time where it matters.
  • Partner closely with Finance, Legal, Engineering, and InfoSec to align sourcing with the business and structure sound commercial and risk terms.
The Difference You Will Make

You'll be the sourcing partner for Aircall's Technology organization, one of our largest and most complex areas of spend. Working with the Director of Procurement and our technical teams, you'll help shape sourcing strategy, run negotiations, and stay ahead of renewals before they land on us. You'll also be someone who can dig into the details of a deal and challenge the business on supplier choices, scope, and timelines when it leads to a better outcome. This is a hands-on role for someone who's comfortable jumping in and adding value from day one.
A Typical Day
  • Partner with Engineering, Infrastructure, and IT leadership to understand platform needs, business requirements, and technology roadmaps.
  • Develop sourcing and category strategies across cloud infrastructure, enterprise SaaS, AI/ML services, developer tooling, and security technologies.
  • Lead complex sourcing events including supplier discovery, RFPs, negotiations, and contract execution.
  • Evaluate supplier proposals, pricing models, and long-term cost structures, including usage-based and consumption pricing.
  • Map contract renewals and business initiatives several quarters in advance so sourcing stays ahead of demand.
  • Partner with Legal, Finance, and InfoSec to structure scalable commercial terms, data-protection provisions, and risk protections.
  • Act as a trusted advisor to stakeholders, working with them on supplier choices, scope, and timelines to reach the best commercial outcome.
  • Use AI-enabled tools and structured analysis to compare supplier proposals and generate negotiation insights.
  • Build strong partnerships with technology leaders so sourcing is embedded early in platform investment decisions.
  • Simplify sourcing processes and improve the decision frameworks technology stakeholders rely on.
Your Expertise
  • 6+ years of experience in technology procurement.
  • Experience sourcing enterprise software, SaaS, cloud infrastructure, or IT services.
  • Strong commercial negotiation experience with technology suppliers.
  • Comfortable challenging the business on scope, timelines, and supplier choices.
  • Strong analytical skills, including financial models, supplier comparisons, and contract terms.
  • Experience using data, automation, or AI tools in your work.
  • Excellent stakeholder management and communication skills.
  • Preferred: experience managing subprocessor-type vendor relationships (DPAs, data residency, SLAs).
  • Preferred: experience with Zip, NetSuite, or Ironclad


Base salary range:

$90,000-$130,000 USD

Why join us?

Key moment to join Aircall in terms of growth and opportunities

Our people matter, work-life balance is important at Aircall

Fast-learning environment, entrepreneurial and strong team spirit

45+ Nationalities: cosmopolite & multi-cultural mindset

Competitive salary package & benefits

About Aircall

Aircall is a cloud-based phone system and call center software that helps businesses manage their customer support and sales calls. The company's software allows users to make and receive calls from anywhere in the world, using a computer or mobile device. Aircall's software also includes features such as call routing, call recording, and analytics, which help businesses improve their customer service and sales performance. The company was founded in 2014 and is headquartered in New York City.
Learn more about Aircall
Size
500 employees
Industry
Founded
2014

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