Technical Trainer

Persistent Systems

$132K — $165K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Technical degree or equivalent experience in Electrical or Computer Engineering.
  • Experience teaching in a classroom environment.
  • Experience with customer-focused training programs and public speaking.
  • Understanding of networking concepts and IP schemes.
  • Willingness to travel up to 25% of the time.
  • Ability to obtain a US security clearance.

Responsibilities

  • Direct and deliver hands-on classroom training for Wave Relay®.
  • Develop comprehensive customer-focused training programs.
  • Create training materials like outlines, presentations, and tests.
  • Prepare instructor materials for Field Application Engineers.
  • Conduct evaluations to enhance training program effectiveness.
  • Mentor instructors to improve training delivery.
  • Ensure training meets business needs and quality standards.
  • Perform needs assessments to anticipate future training requirements.

Benefits

  • Medical, dental, and vision insurance.
  • Life and disability insurance.
  • Paid time off including sick and vacation days.
  • 401(k) plan with company match.
  • Tuition assistance for further education.
  • Fitness membership reimbursement.
  • Mental health benefits and pet discounts.
Full Job Description
Job Description & Responsibilities

Position Responsibilities

  • Directing and delivering effective hands-on classroom Wave Relay® training
  • Developing comprehensive training programs for customer-focused Wave Relay® training courses
  • Developing training materials including outlines, presentations, course handouts, and knowledge/skills tests
  • Creating instructor materials for Field Application Engineers who deliver training programs
  • Developing and conducting training effectiveness evaluations to continually enhance the company's customer-focused training programs
  • Mentoring instructors to enhance customer-focused training programs
  • Ensuring all training programs and courses meet business needs and quality standards
  • Conducting needs assessments, anticipate future training needs, and plan accordingly
  • Manage course enrollments
  • Technical degree or equivalent knowledge/skills, preferably in Electrical or Computer Engineering
  • Experience teaching in a classroom environment
  • Experience conducting and evaluating customer-focused training programs or experience speaking to groups of people
  • Understanding of networking and IP scheming
  • Must be willing and able to travel up to 25% of the time
  • Must have the ability to obtain a United States security clearance


Job Qualifications & Experience

Preferred Qualifications

  • Understanding of radio frequencies (RF) and wireless communications
  • Knowledge of mobile ad hoc networking (MANET)
  • Experience with Wave Relay® products
  • Experience conducting training for both commercial and government customers
  • Active United States security clearance


The base pay for this role can vary from $132,750 to $165,875 a year based on individual qualifications. Eligibility for yearly discretionary bonus. Persistent Systems, LLC offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance; paid time off (sick time and vacation time); flexible spending accounts; 401(k) plan with company match; fitness membership reimbursement; tuition assistance; mental health benefits; and pet discounts. This posting will be accepting applicants on a rolling basis until filled.

We are looking for a Technical Trainer who will be responsible for conducting, developing, and evaluating customer-focused hands-on technical training programs to join our team in New York City. You will develop training outlines, presentations, materials, and evaluations for the company's Wave Relay® training courses. You will also be responsible for evaluating training programs on an on-going basis by collecting feedback from customers and working with internal teams to ensure maximally effective training programs.

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