CloudKitchens

Technical Program Manager - Seattle, WA

CloudKitchens$149K — $179K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related field required
  • 3+ years experience in Technical Program Management or related role
  • Track record of delivering complex technical programs in a matrix organization
  • Strong experience with data quality and governance programs
  • Ability to influence and build trust without direct authority
  • Technical fluency with data systems and coding
  • Comfortable in ambiguous, high-pressure situations

Responsibilities

  • Own and drive complex, cross-functional technical programs from concept to launch
  • Proactively identify risks and dependencies, facilitating alignment among stakeholders
  • Oversee the end-to-end execution of the Data Quality program
  • Lead the Data Governance Council and set data governance policies
  • Guide key workstreams on data contracts, pipeline observability, and SLA compliance
  • Facilitate program OKRs, roadmaps, and execution plans
  • Champion data quality standards across the organization

Benefits

  • Medical, dental, and vision insurance with multiple plans
  • Company-paid life and short- and long-term disability insurance
  • Voluntary insurance options for accidents and critical illness
  • 401(k) retirement plan
  • Health Savings Account (HSA) and Flexible Spending Accounts available
  • Generous time off policies including discretionary vacation and paid parental leave
  • Pet insurance discounts available
Full Job Description
About the role

We're looking for a Technical Program Manager (TPM) to drive the Data Quality program, a critical initiative to build a scalable, governed, and reliable data platform across the company. You'll partner with Data Engineering, Data Science, Infrastructure, Product, and Business teams to eliminate customer-facing data errors, reduce manual QA, and establish a single source of truth for metrics.

In this role, you'll lead the Data Governance Council (DGC), a cross-functional body responsible for setting and enforcing data governance standards. The ideal candidate is a systems thinker who can translate technical complexity into clear, actionable plans and knows when to drive alignment versus when to let teams execute.

What you'll do

  • Own and drive complex, cross-functional technical programs from concept to launch, bringing clarity to ambiguous problem spaces.
  • Steer program direction by proactively identifying risks and dependencies, driving alignment through strong stakeholder relationships.
  • Drive the Data Quality program end-to-end, aligning initiatives across engineering, data, and product toward strategic goals.
  • Lead the Data Governance Council (DGC), driving policy decisions on certification, contract standards, and metric ownership.
  • Guide key workstreams including data contracts, pipeline observability, testing, lineage tracking, and freshness SLA compliance.
  • Facilitate program OKRs, roadmaps, and execution plans while ensuring delivery through prioritization, dependency tracking, and blocker resolution.
  • Champion data quality across the organization by enforcing metric definitions, SLAs, and clear ownership standards.


What we're looking for
  • A Bachelor's degree in a related field is required
  • 3+ years experience as a technical program manager or related discipline
  • Proven track record of delivering complex technical programs in a matrixed organization
  • Strong experience with data-related programs centered around quality, governance, or platform infrastructure
  • Ability to influence outcomes across teams without direct authority through trust, data, and clear communication
  • Technical fluency with data systems (comfortable reading code, writing SQL, understanding pipeline architecture)
  • Comfort with ambiguity, shifting priorities, and high-pressure environments


Why join us
  • Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.
  • Changing the restaurant industry: You'll be part of a team that helps restaurants succeed in online food delivery.
  • Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you'll work closely with other teams to ensure our customer's success.


What else you need to know

This role is based in our Seattle office location. As a company driven by innovation and continuous change, close collaboration is essential. We're constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That's why all of our office-based teams work onsite, five days a week.

The base salary range for this role is $149,000 - $179,000 per year.

Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications.

Base salary is just one part of your total rewards package. You may also be eligible for equity awards and an annual performance-based bonus.

Benefits Summary (USA Full-Time Exempt Employees):
  • Medical, dental, and vision insurance (multiple plans, incl. HSA options).
  • Company-paid life and disability insurance (short- and long-term).
  • Voluntary insurance: accident, critical illness, hospital indemnity.
  • Optional supplemental life insurance for self, spouse, and children.
  • Pet insurance discount.
  • 401(k).
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
  • Time Off policies:
    • Discretionary vacation days
    • 8 paid holidays per year
    • Paid sick time
    • Paid Bereavement leave
    • Paid Parental Leave

Benefits are subject to change at the company's discretion.
Atoms accepts applications on an ongoing basis.

Ready to join us as we serve those who serve others?

#LI-Onsite

About CloudKitchens

CloudKitchens is a technology company that provides a platform for restaurants to operate delivery-only kitchens. The company's platform allows restaurants to expand their delivery reach without the need for additional physical locations, while also providing real-time data and analytics to optimize operations. CloudKitchens was founded in 2016 by Travis Kalanick, the co-founder of Uber, and is headquartered in Los Angeles, California.
Learn more about CloudKitchens
Size
1,000 employees
Industry
Founded
2016

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