Req ID: 374580 NTT DATA's Client is currently seeking a Technical Program Manager - Cross-Workstream Program Coordination to join their team in Pittsburgh, Pennsylvania (US-PA), United States (US). REMOTE Job Description: Technical Program Manager - Cross-Workstream Program Coordination Experience: 10-15+ years Role Overview We are seeking a highly experienced Technical Program Manager (TPM) to lead cross-workstream program coordination for large-scale transformation initiatives, with a strong emphasis on M&A integrations and EUC (End User Computing) programs. This individual will act as a Senior Program Lead, driving coordination across multiple project managers (PMs), ensuring unified governance, and delivering seamless execution across complex, interdependent workstreams-including large-scale endpoint and VDI deployments. Key Responsibilities 1. Cross-Workstream Program Coordination Act as Senior Program Lead coordinating across multiple PMs and workstreams Produce consolidated program status reporting for executive stakeholders Maintain an integrated RAID log (Risks, Assumptions, Issues, Dependencies) Drive dependency alignment to eliminate delivery conflicts Identify and resolve delivery blockers proactively Provide structured escalation management and leadership updates 2. End-to-End Program Delivery Own full lifecycle program delivery, including detailed program planning Define milestones, deliverables, timelines, and governance models Establish program-level KPIs and success metrics Ensure alignment with business outcomes, especially in M&A integrations 3. Program Execution & Governance Maintain and continuously update program plans, schedules, and dependencies Track due dates, deliverables, and decision logs Own and manage RAID artifacts Identify risks, manage mitigations, and escalate when required Drive cross-functional collaboration across IT, business, and operations Enable informed decision-making through structured governance and reporting 4. Organizational Change Management (OCM) Develop and execute communication strategies (executive & operational levels) Drive clarity on program updates, changes, and transitions Ensure operational readiness through structured planning Lead creation of playbooks, SOPs, and transition documentation Support business adoption and change enablement 5. EUC (End User Computing) Program Leadership Program Governance Lead phased rollout strategy: POC 1 Pilot 1 Full Deployment Manage wave-based deployment across: 5,000+ endpoints 3,000+ VDIs Operational Readiness Ownership Drive closure and readiness of: SOC operating model Support and escalation workflows Defender transition validation Reporting and visibility enablement Cross-Functional Coordination Align and orchestrate across: IT Operations Security Service Desk Infrastructure External vendors Synchronize workstation and VDI workstreams Deployment Tracking & Reporting Establish centralized deployment tracking: Installation status Wave planning Device segmentation Deliver SteerCo-level dashboards, reporting, and risk visibility Pilot Governance & Scaling Define pilot cohorts across cross-functional user groups Establish readiness gates for rollout progression Ensure scaling decisions are based on validated pilot outcomes 6. Mergers & Acquisitions (Mandatory) Lead or support M&A integration programs (PMI) Drive coordination across IT, HR, Finance, and Operations Manage integration timelines, risks, and dependencies Align systems, processes, and teams post-acquisition Ensure seamless technology and operational integration Required Skills & Qualifications 10+ years of Core Program Management Skills Strong expertise in Program Coordination & Governance Experience managing multi-workstream enterprise programs Advanced RAID management and dependency mapping Proven executive reporting and stakeholder communication 8+ years of Execution Excellence Deep experience in: End-to-end delivery ownership Execution tracking and governance Cross-functional collaboration Strong ability to identify blockers and drive resolution 5+ years of EUC & Deployment Experience Proven experience managing large-scale endpoint/VDI deployments Familiarity with enterprise security tools (e.g., Defender) Experience in wave-based rollout strategies and pilot scaling 3+ years of M&A Experience Hands-on experience in M&A integrations Strong understanding of post-merger integration challenges 5+ years of Organizational Change Management Proven ability to design and execute communication plans Experience creating playbooks and transition frameworks Strong focus on operational readiness and adoption Tools & Technologies MS Project, Smartsheet, JIRA, Azure DevOps, or similar Reporting tools (Power BI, dashboards, etc.) preferred Leadership & Soft Skills Excellent stakeholder management across senior leadership Strong decision-making and influence capabilities Exceptional communication skills (written & verbal) Ability to perform in high-pressure, fast-paced environments Preferred Qualifications PMP, PgMP, SAFe, or Agile certifications Experience in enterprise-scale digital transformation programs Exposure to global delivery models Success Metrics On-time delivery of complex, multi-workstream programs Effective risk mitigation and issue resolution Seamless M&A integration outcomes Successful large-scale EUC deployments #LI-NorthAmerica High stakeholder satisfaction and executive confidence