Job SummaryWe are seeking a seasoned Technical Program Manager (TPM) to lead complex ERP, enterprise systems, and End User Computing (EUC) transformation programs. The ideal candidate will possess expertise in Workday, Concur, OneStream, Hyperion, large-scale endpoint and VDI deployments, and M&A integration initiatives. This role will be responsible for driving end-to-end program delivery, governance, organizational change management, and operational readiness across enterprise technology environments.
Key Responsibilities- Lead full lifecycle delivery of ERP, enterprise systems, and EUC transformation programs.
- Develop and manage integrated program plans, including milestones, dependencies, critical paths, resource planning, and workstream coordination.
- Ensure alignment across enterprise applications, infrastructure, security, and business functions.
- Establish and maintain governance frameworks, project plans, timelines, RAID logs, and decision registers.
- Proactively identify risks, issues, and blockers, and drive timely resolution.
- Facilitate collaboration across Business, IT, Finance, HR, Security, Infrastructure, Service Desk teams, and external stakeholders.
- Provide executive-level reporting, program updates, escalations, and decision support.
- Design and execute organizational change management strategies and communication plans for executive, operational, and end-user audiences.
- Develop transition playbooks, standard operating procedures, training materials, and adoption plans.
- Lead ERP and enterprise system integration activities during mergers and acquisitions, including system consolidation, cutover planning, data migration, and business process alignment.
- Manage integration risks and ensure continuity of business operations throughout transformation initiatives.
- Establish governance structures for large-scale EUC transformation programs.
- Lead phased deployment strategies, including Proof of Concept (POC), pilot, and full-scale deployment phases.
- Manage wave-based deployments supporting large enterprise endpoint and VDI environments.
- Oversee operational readiness activities, including support processes, escalation workflows, security operations alignment, monitoring, and reporting capabilities.
- Coordinate activities across IT Operations, Security, Service Desk, Infrastructure teams, vendors, and implementation partners.
- Ensure synchronization between workstation deployment and VDI implementation workstreams.
- Establish centralized deployment tracking mechanisms, including installation status, wave progress, deployment metrics, and risk management reporting.
- Define pilot programs, readiness assessments, go/no-go criteria, and scaling strategies for enterprise deployments.
- Drive successful transition from pilot deployments to full production rollouts.
Required Qualifications- 5 to 8 years of hands-on experience with enterprise systems, including:
- Workday (HR and Finance modules)
- Concur
- OneStream
- Hyperion
- 5+ years of experience with enterprise system integrations and cross-functional data flows involving HR, Finance, and IT systems.
- 5+ years of experience managing large-scale endpoint and VDI deployment programs.
- Strong knowledge of deployment methodologies, including phased and wave-based rollout strategies.
- Experience with endpoint security solutions and governance frameworks, including Microsoft Defender or similar technologies.
- Experience managing operational readiness initiatives and support model transitions.
- 5+ years of experience leading complex enterprise programs from initiation through completion.
- Expertise in governance frameworks, RAID management, multi-workstream coordination, and executive reporting.
- 3 to 5 years of experience supporting post-merger integration programs and system consolidation initiatives.
- Strong understanding of enterprise system integration within multi-entity organizations.
- Excellent communication, stakeholder management, and leadership skills.
- Demonstrated ability to operate effectively in matrixed and fast-paced environments.
Preferred Qualifications- Experience in Life Sciences or other regulated industries.
- Exposure to enterprise environments.
- Familiarity with Jira, ServiceNow, Smartsheet, Clarity, or comparable project management and service management tools.
- Experience leading enterprise-scale digital transformation initiatives.
- Experience working with global teams and distributed delivery models.
Certifications- PMP (Project Management Professional)
- PgMP (Program Management Professional)
- Equivalent Program or Project Management Certifications
