Full Job Description
We are looking for a Technical Program Manager to lead the delivery of customized 3D digital twin automation solutions, for some of Adobe's largest enterprise customers!
This includes marketing & communications agencies, CPG, Electronics or Automotive companies. Joining the Enterprise Solutions & Delivery team (within the Substance 3D Growth organization), this person will own the end-to-end execution of complex technical engagements - ensuring customers successfully deploy and realize value from our solutions. They will also serve as the primary point of contact for delivery, bridging the gap between customers and our product and engineering team.
What you'll do
• Own the planning, scope, and execution of digital twin implementation engagements across multiple simultaneous customer accounts
• Define project pace, manage timelines, and track deliverables against project plan or contract - including measuring the return on investment value of what has been delivered.
• Be the orchestrator between the customer, product, engineering and technical artist team. This includes coordinating what is being built by engineers and/or TA's.
• Coordinate and lead customer-facing project meetings, steering committees, and executive reviews. Their credibility in doing this relies mainly on their 3D pipeline knowledge, technical skill, and problem-solving mentality.
• Work closely with solutions architect to translate customer requirements into executable delivery plans, setting the right expectations early-on.
• Build positive relationships with customer partners and internal teams - including being the voice of the customer to our product team.
• Identify risks early and drive resolution before they impact delivery
• Participate in the hand-off from pre-sales to post-sales for a smooth transition, maintaining a positive relationship with the Adobe sales team.
What you need to succeed
• 5+ years of work experience involving technical project management in a software development context or technical professional services, involving API's.
• A software engineering background - you have written production code and can hold your own in technical conversations with engineers.
• Demonstrated delivery of complex, multi-stakeholder technical projects successfully - able to turn ambiguous customer needs into bounded, executable work.
• Strong knowledge of the 3D production pipeline in an enterprise context and architecture, including hands-on experience with 3D data.
• A pro-active, customer focused, problem solving perspective
• Strong project management fundamentals
• Comfortable in your ability to present to customers, develop relationships and manage expectations.
• Team-player state of mind - we are a globally distributed, multicultural bunch who want to succeed together!
AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.
At Adobe, we empower employees to innovate with AI - and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it's restricted during live interviews. See how we think about AI in the hiring experience.
Expected Pay Range:
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $124,400 -- $226,900 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.
In California, the pay range for this position is $156,700 - $226,900In New York, the pay range for this position is $156,700 - $226,900
At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.