IHG

Technical Manager

IHG • $110K — $130K *
Atlanta, GA 30349In-Person
Information Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's or Master's Degree in a relevant field or equivalent experience
  • Strong analytical and troubleshooting skills
  • Proficiency in SQL and data analysis tools (e.g., Tableau, Looker)
  • Experience with UAT and post-release validation
  • Ability to manage multiple priorities and communicate effectively with stakeholders

Responsibilities

  • Lead all aspects of the software development lifecycle from analysis to documentation
  • Own workstreams from requirements gathering to operational support
  • Partner with cross-functional teams to translate requirements into scalable solutions
  • Utilize SQL and reporting tools for issue investigation and data validation
  • Lead UAT, production validation, and operational reviews to ensure quality
  • Maintain documentation and visibility into project priorities and risks
  • Act as a subject matter expert in designated focus areas

Benefits

  • Mentorship opportunities for professional growth
  • Collaborative work environment with cross-functional teams
  • Exposure to a variety of technologies and tools
  • Focus on data integrity and process effectiveness
  • Opportunity to lead and influence software development practices
Full Job Description
Job Description

Role Purpose

Lead all aspects of the software development lifecycle including analyzing, coding, debugging and documenting software; mentor and provide guidance to less experienced colleagues.

Key Accountabilities
  • Own assigned workstreams from requirements through implementation, testing, validation, stakeholder communication, and ongoing operational support.
  • Partner with business, Product & Technology, analytics, and vendor teams to translate requirements into scalable solutions and assess impacts, risks, dependencies, and implementation considerations.
  • Utilize SQL, reporting tools, and system configurations to investigate issues, validate data, perform root-cause analysis, and support operational and business decision-making.
  • Lead and support UAT, production validation, post-release monitoring, recurring audits, and operational reviews to ensure solution quality, data integrity, and process effectiveness.
  • Maintain documentation and visibility into assigned priorities, projects, risks, and deliverables while proactively identifying issues, communicating status, recommending solutions, and seeking guidance when escalation or decisions are required.
  • Act as subject matter expert in focus area(s).


Key Skills & Experiences
  • Bachelor's or Master's Degree in a relevant field of work or an equivalent combination of education and work related experience
  • Strong analytical, troubleshooting, and problem-solving skills with the ability to investigate issues, assess impacts, and develop practical business and technical solutions.
  • Proficiency in SQL, data analysis, reporting tools (e.g., Tableau, Looker), data validation, and production support activities, including UAT and post-release validation.
  • Demonstrated ability to manage multiple priorities, maintain technical documentation, communicate effectively with stakeholders, and independently drive work to completion with a high degree of accuracy and attention to detail.

About IHG

InterContinental Hotels Group (IHG) is a British multinational hospitality company that operates a portfolio of hotel brands, including InterContinental, Crowne Plaza, Holiday Inn, and Kimpton Hotels & Restaurants. The company was founded in 2003 as a result of the merger between British hotel company Six Continents and the hotel and restaurant business of the American conglomerate Bass. IHG is headquartered in Denham, England, and has operations in more than 100 countries. The company's brands cater to a range of travelers, from budget-conscious to luxury-seeking.
Learn more about IHG
Size
40,000 employees
Industry
Hospitality & Recreation
* Ladders Estimates

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