Team Lead - Imaging Field Service Engineer

nGenium

$115K — $135K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 3 years' experience in medical imaging field service (MRI, CT, or PET-CT)
  • Proven leadership or supervisory experience in a technical service environment
  • Comfortable with digital tools and diagnostic software
  • Able to operate independently while aligned with organizational goals
  • Skilled communicator with clinical and non-technical audiences
  • Technical degree or equivalent hands-on training preferred

Responsibilities

  • Lead and mentor a regional team of imaging field service engineers
  • Manage diagnostics, repairs, and preventative maintenance for assigned equipment
  • Coordinate with internal teams, healthcare providers, and partner networks
  • Contribute to tooling selection and service process improvements
  • Track and report on service performance and training needs

Benefits

  • Relocation support available for the right candidate
  • Travel perks included
  • Opportunity to shape service delivery in healthcare
  • Work with cutting-edge diagnostic imaging technology
  • Support and consulting throughout the job search from nGenium
Full Job Description
Job Summary

Team Lead - Imaging Field Service Engineer
Location: Chicago, IL (Full-Time, Permanent)
Salary: $115,000-$135,000 + Travel Perks
Relocation Support: Available for the right candidate

About the Role
An established and fast-growing service organization is seeking a Team Lead Imaging Field Service Engineer to oversee a skilled field engineering group in the Chicago metro area. The role offers a dynamic mix of leadership, hands-on technical work, and collaboration with a range of clinical and institutional partners.

This position involves direct responsibility for advanced diagnostic imaging systems, including MRI, CT, and PET-CT, and includes oversight of daily service operations, tooling strategies, and performance development across multiple customer environments.

Your Responsibilities
Lead and mentor a regional team of imaging field service engineers

Manage diagnostics, repairs, and preventative maintenance across assigned equipment

Coordinate with internal teams and external agencies, healthcare providers, and partner networks

Contribute to tooling selection and service process enhancement

Track and report on service performance, staffing, and ongoing training needs

Your Background
Minimum 3 years' experience in the medical imaging field service (MRI, CT, or PET-CT)

Proven leadership, mentoring, or supervisory experience in a technical service setting

Confident working with digital tools and diagnostic software

Able to operate independently while aligning with broader organizational goals

Skilled communicator across clinical, technical, and non-technical audiences

Technical degree or equivalent hands-on training strongly preferred

Ideal Traits
Decisive, well-organized, and proactive in leading others

Strong under pressure and quick to resolve service challenges

Invested in team growth, operational excellence, and customer satisfaction

Experienced working across both private and public-sector clients, including hospitals and health networks

Passionate about the impact of imaging technology on healthcare delivery

If you're a driven imaging service engineer ready to take the next step into team leadership-while staying hands-on and shaping service delivery-we'd love to hear from you.

Let me know if you'd like this converted into a short LinkedIn post, visual graphic text, or tailored email copy for outreach.

Why Work with nGenium?
At nGenium, we empower top-tier professionals in medical imaging to achieve long-term career growth. Our partnership offers:

Targeted Career Matches - We work exclusively within the medical imaging space

Ongoing Support - Alan Ling ([email protected]) provides 1:1 consulting throughout your search

Exclusive Opportunities - Access to growing imaging providers looking for tomorrow's leaders

Ready to Elevate Your Career?
If you're a seasoned imaging engineer ready to step into leadership-working with cutting-edge tools and impactful agencies-let's connect. This is your opportunity to drive real change in medical technology service delivery.

Let me know if you'd like a shortened LinkedIn version, visual post, or tailored messaging for candidate outreach.

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