PURPOSEThe ACT program provides an integrated set of evidenced based treatment, rehabilitation, case-management and support services to individuals residing in Shelters and/or living in supportive housing programs or their own residences in the community who are diagnosed with severe mental illness and whose needs have not been well met by more traditional service delivery approaches. Through a mobile, multi-disciplinary team of staff, recipients are supported in their recovery through an individualized, person-centered model of care.
POSITION OVERVIEW: The Team Director takes lead as a member of the ACT Team, which promotes a team based approach in its work with adults with behavioral health disorders living in homeless shelters or in the community. S/he is responsible for ensuring clinical services are provided using evidence based approaches and best practice, and managing day to day operations to ensure the program runs smoothly and with minimal disruptions to client services. The Team Director provides on-going training, supervision, and guidance to the clinical and office staff.
KEY ESSENTIAL FUNCTIONS - Team Director dedicates 50% of his/her time to direct patient services in the community and dedicates the remaining 50% to administrative and supervisory duties.
- Responsible for the day to day clinical and operational operations of the ACT team and ensures adequate coverage to meet the clinical needs of the clients and to be in compliance with the contract.
- Responsible for the quality of services and uses outcomes data and client feedback to inform services.
- Helps Program Director with hiring and orienting new staff; conducting performance evaluations, providing training through regular supervision and team meetings; and addressing problematic behaviors and performance issues.
- Responsible for insuring all reporting requirements are being adhered to in a timely manner. This includes staff documentation, reporting into various systems that interact with ACT as well as conducting internal reviews of documentation.
- Conducts side-by-side contacts with staff as part of direct patient services.
- Provides regularly scheduled supervision to clinical staff members through daily team meetings, case conferences and one-on-one supervision with team members.
- Lead daily team meetings, review minutes of each meeting.
- Will carry a caseload equivalent to one-half a full caseload.
- Active participant in the intake process for new referrals, and reviews clients' ongoing service plans.
- Ensures appropriate supervision of all program interns, either through direct supervision or by overseeing the clinical supervision provided by other appropriately licensed and trained team members.
- May run specialized groups and/or provide clinical coverage in absence of team members.
- Is a key staff resource for community outreach efforts and may perform such outreach and establish linkages with shelters and other groups, individuals or organizations which may be helpful to our clients.
- Completes all necessary notes, progress notes, risk assessments and other paperwork as required.
- Provide after-hours emergency coverage via cell phone on a rotating basis.
EDUCATIONAL / TRAINING REQUIRED A Master's Degree or higher in social work, psychology, rehabilitation counseling or a related field plus NY State licensure as:
- Licensed Master of Social Work (LMSW), Licensed Clinical Social Work (LCSW), Licensed Mental Health Counseling (LMHC), Licensed Marriage and Family Therapy (LMFT), Licensed Psychologist or Licensed Creative Arts Therapist.
EXPERIENCE REQUIRED / LANGUAGE PREFERENCE - Minimum of three years of related work experience,
- A minimum of one year of direct clinical supervision preferred
- Specialized experience with substance use disorders, vocational services, family therapy, and/or homelessness a plus.
- Previous work on an ACT team or Mobile Crisis team a plus
COMPUTER SKILLS REQUIRED- Proficient in Microsoft Office
- Proficient use of electronic records and data entry for medical notes
VISUAL AND MANUAL DEXTERITY:- The candidate should be able to read paper and electronic documents and perform significant data entry into various computer programs.
WORK ENVIRONMENT / PHYSICAL EFFORT50% of the work is performed in the community, 50% on site.
