City of Toronto

SYSTEMS INTEGRATOR 1

City of Toronto • $108K — $119K *
Toronto, ON M3C 0E3In-Person
Information Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Post-secondary education in Computer Science or a related field, or equivalent experience.
  • Certification in UX design (e.g., Google, Norman Nielsen Group) or equivalent experience.
  • Extensive experience creating user flows, wireframes, prototypes, and mock-ups.
  • Proficient in HTML5, CSS, Bootstrap (3/4/5), and JavaScript.
  • Proficient in Adobe XD and comfortable with tools like Figma and Sketch.

Responsibilities

  • Establishes and nurtures business relationships with clients to assess their needs.
  • Prepares project documentation including project charters and plans.
  • Identifies project risks and devises action plans to mitigate them.
  • Leads delivery teams to execute projects or work packages effectively.
  • Coordinates with internal and external stakeholders to ensure project deliverables are met.

Benefits

  • Comprehensive health and wellness benefits.
  • Professional development opportunities.
  • Supportive team environment with a focus on growth.
  • Flexible work arrangements to accommodate personal needs.
  • Involvement in community-focused projects that make a difference.
Full Job Description
Job ID: 67157
Job Category: Information & Technology
Division & Section: Toronto Shelter & Support Services, Program Support Information and Technology
Work Location: Metro Hall, 55 John Street
Job Type & Duration: Full-time, Permanent
Hourly Rate: $52.38 - $57.39
Shift Information: Monday to Friday, 35 hours per week
Affiliation: L79 Full-time
Number of Positions Open: 1
Posting Period: 16-Sep-2026 to 30-Sep-2026

As a Business Application Solutions team member in the Toronto Shelter and Support Services Division, you will provide expertise and advice in the areas of initiation, analysis, design, development, implementation and sustainment of divisional applications. In addition, this role will work with clients in addressing their needs in solution development and sustainment.

Major Responsibilities:

The primary responsibilities of this position include, but are not limited to the following:
  • Establishes and maintains business relationships with clients to discuss/assess clients' needs.
  • Prepares project charter, statements of work and project plans.
  • Identifies risks and prepares action plans to mitigate.
  • Conducts or leads team in delivery of projects or work packages.
  • Liaises and co-ordinates with internal & external groups on accomplishment of deliverables.
  • Prepares and presents status report and variance explanation for projects or work packages.
  • Prepares findings & "Lessons Learned" from post-implementation project reviews.
  • Assesses, analyzes, evaluates and recommends process & policy alternatives for projects & work packages.
  • Redesigns business principles, processes, policies and standards by recommending best practices and improvements to current processes.
  • Determines business requirements, including functional requirements, and builds consensus amongst clients, using a human centred design approach.
  • Ensures "Accessibility by Design" principles are followed.
  • Prepares Business Plans, Gap Analysis, Logical Data Models and Design documents for proposed solutions that leverage information & technology as part of the solution. Ensures design specifications meet City web design standards and privacy, security and accessibility legislations and corporate standards.
  • Prepares and presents status report and variance explanation for projects or work packages.
  • Provides input to Data Management teams on transformation of clients' business requirements.
  • Recommends improvements to current methodology, process, standards, and policies.
  • Assists staff in understanding of business processes and logic.
  • Liaises with staff in development of test strategy, test cases & test scripts for system, performance, usability and acceptance testing of system solutions developed.
  • Leads team to draft implementation & rollout strategies and plans.
  • Conducts walk-through of deliverables to identify potential problems.
  • Prepares training material and documentation for use by clients and staff. Develops and edits content for website.
  • Conducts training/design workshops for client and their staff.
  • Collaborates with clients on "Go / No Go" cut-over decisions e.g. roll-outs.
  • Provides expertise, analysis, design, programming and maintenance of computer application software.


Key Qualifications:

Your application must describe your qualifications as they relate to:
  1. Post-secondary education in Computer Science or a related discipline or an equivalent combination of education and/or experience.
  2. Must have a certification in UX (e.g. Google, Norman Neilson Group, recognized college program, etc.) or equivalent experience.
  3. Considerable experience creating user flows, wireframes, prototypes and mock-ups
  4. Considerable experience leading working with business users to determine their requirements; lead design workshops (including remote workshops), gain consensus, and present recommended design solutions.
  5. Extensive experience implementing Accessibility solutions
  6. Considerable experience programming web-based applications.


You must also have:
  • Proficient in HTML5, CSS, Bootstrap 3 / 4 / 5, JavaScript.
  • Proficient in Adobe XD and working with design libraries. Comfortable with working with other design software (e.g. Figma, Sketch and Miro) as required.
  • Excellent verbal and written communication, problem-solving, leadership, facilitation and interpersonal skills.
  • Strong customer service orientation along with a demonstrated ability to establish and maintain effective stakeholder relationships.
  • Advanced time management and estimation capabilities and ability to perform concurrently multiple tasks and projects.
  • Knowledge of current and emerging technologies and skills to evaluate and recommend new technology for introduction into a complex technical environment.
  • Ability to work with team members to ensure design decisions are captured in user stories and test documents.
  • Ability to elicit, drive and/or develop solution requirements to ensure that business needs and requirements have been adequately defined and/or the root cause of the problem accurately stated.
  • Ability to develop technology standards, techniques and product specifications.
  • Ability to work effectively as a team member, collaboratively in a multidisciplinary team environment and independently, as required.
  • Ability to be on-call to support production systems.
  • Ability to travel across various office locations within the City of Toronto, as required.
  • Willingness to work flexible hours, including days, afternoons, nights and weekends, as required.

About City of Toronto

City of Toronto provides its users with information on the lifestyles, business, and locations of Toronto. Lifestyle information consists of health, energy, services, children’s services, arts, culture, festivals, events, housing, and transportation. Business-related information consists of investments, startups, reports, event planning, and city-based partnerships. Furthermore, it provides its users with history, facts, images, events, and attractions of Toronto. City of Toronto is based in Ontario.

City of Toronto Careers

There has never been a better time to explore the diverse job opportunities at the City of Toronto—the hub of professional growth and innovation in the region.

Work You’ll Experience

Join the City of Toronto’s dynamic team to assist in transforming the city through public service and innovative leadership. The City of Toronto offers a unique position in the marketplace, combining public administration with cutting-edge initiatives that enhance the lives of its residents. Engage with a team of skilled professionals dedicated to fostering a culture of diversity, equity, and inclusion. The City of Toronto is not just a place of employment; it is a place where careers flourish and where the professional environment encourages continuous personal and professional development.

City of Toronto Jobs and Employment

The City of Toronto is building a market-leading workforce that supports the city’s vision through strategic leadership and proactive management. This team helps to master the challenges of urban growth and community service.

Innovative Work

At the City of Toronto, innovation isn’t just a buzzword—it's a practical approach to solving real-world issues that affect millions of people. With projects that range from improving municipal services to enhancing urban sustainability, employees at the City of Toronto push the boundaries of what is possible in public service.

Professional Growth and Development

The City of Toronto is committed to nurturing the careers of its employees with unmatched training, development programs, and leadership opportunities. Whether through professional development workshops, leadership training, or diversity training, the City ensures that every team member has the tools to succeed.

Explore Career Opportunities

From internships to full-time positions, the City of Toronto offers a range of job opportunities that cater to various skills and career aspirations. Positions in healthcare, engineering, finance, urban planning, and more are available, providing a broad spectrum of career paths for job seekers.

The City of Toronto Employment Culture

The City’s employment culture is centered on creating a supportive and inclusive workplace. This culture is evident in its commitment to diversity and innovation, where each team member’s contributions are valued and celebrated.

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Learn more about City of Toronto
Size
10,001 employees
Industry
Education, Government & Non-Profit
* Ladders Estimates

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