This role ensures the stability, integrity, and efficiency of our Information Systems. It supports our core business functions. If you are passionate about cloud operations and application deployment, this opportunity is for you in a dynamic, collaborative environment.

• Collaborate and lead the implementation of scalable and robust infrastructure and applications that align with business objectives.
• Evaluate existing systems and propose improvements to efficiency, performance, and reliability.
• Deliver sophisticated technical assistance and management of crucial infrastructure systems such as Azure Local, Okta, Windows Server and Desktop Operating Systems, EntraID, Office 365, Intune, Mimecast, and various Windows HICs.
• Implement and sustain IAM solutions using OKTA, Office 365, and EntraID.
• Coordinate Cloud Infrastructure ensuring efficient cost and performance, scalability, compliance, and security.
• Automate routine tasks and deployments using scripting and various automation tools.
• Integrate identity services across cloud platforms to ensure seamless and secure access for users.
• Manage user provisioning, deprovisioning, and access requests through IAM platforms.
• Establish and maintain SSO and MFA settings across OKTA, Office 365, and EntraID.
• Work closely with the IT Operations Manager, Senior Systems Engineers, and Regional Service Delivery Manager to ensure outstanding customer service for all support needs.
• Develop documentation and prepare drawings, procedures, processes, and other related documentation for all labs, classrooms, or other aspects of work performed or environments built.

• Bachelor’s degree in Computer Science, Systems Engineering, or a related field, or equivalent experience in IT.
• 5+ years of Information Technology/Network/System Administration experience.
• Experience working in large enterprise environments preferred.
• Microsoft Certified IT Professional (MCITP) with 3+ years of equivalent Systems Engineer experience.
• Understanding of the current AI landscape and desire to learn its future potential.
• Having a CCNA certification is advantageous.
• IT Security Certification such as Security+ and/or CISSP is advantageous.
• Familiarity with Microsoft server and desktop operating systems is essential.
• Basic knowledge of switches, routers, and firewalls required.
• Experience supporting a Training and/or R&D environment preferred.
• Experience with project management approaches, procedures, and tools is a plus.
• Comprehension of ITIL methodology.
• Must be customer-focused and have outstanding verbal communication skills.
• Must have the ability to read, write, speak, and understand English.
• Must demonstrate good communication abilities, be capable of working independently, and collaborate well with others.
• Must be eager to learn new technologies and be a self-learner.

We offer a comprehensive pay and benefits package designed to stay competitive in the market, support your wellbeing, and recognise your contribution to our success. Our approach is underpinned by a pay-for-performance belief in rewarding individual impact. Your specific compensation package will be determined by factors such as your skills, experience, qualifications, and location.

Depending on your role and location, you may be eligible for annual bonuses and incentives, health and wellbeing benefits, paid time off, retirement plans, insurance coverage, and other local or statutory benefits.

Specific details about compensation and benefits for this position will be discussed during the recruitment process.