OverviewThe IT System Administrator oversees on-premises and tenant cloud infrastructure, end-user computing, identity and access management, and network services, working closely with executive leadership and internal stakeholders to align technology capabilities with mission objectives and safeguard company and customer data. The IT Manager is responsible for establishing and enforcing IT and cybersecurity policies, supporting audits and assessments, and translating regulatory requirements into effective technical controls
Key ResponsibilitiesOperational Management- Establish, implement, and enforce IT and cybersecurity policies, standards, and procedures aligned with industry best practices and regulatory frameworks.
- Coordinate and support internal audits, external assessments, and security reviews, including preparation of documentation, evidence, and corrective actions.
- Oversee incident response planning and execution, including detection, containment, investigation, recovery, and post-incident improvement.
- Maintain alignment with NIST 800-171 / CMMC Level 2 through policy implementation, technical controls, documentation, and continuous improvement.
- Lead, mentor, and develop IT staff and/or managed service partners to ensure accountability, performance, and professional growth.
Infrastructure, Systems & Cloud Oversight- Windows and directory services (Active Directory / Azure AD)
- Microsoft 365 services (Exchange Online, SharePoint Online, OneDrive)
- Network infrastructure (switches, routers, firewalls, wireless)
- NAS and cloud storage platforms
- Ensure consistent patching, system hardening, monitoring, and configuration management across the enterprise.
- Design and maintain backup, disaster recovery, and business continuity strategies to reduce operational risk.
End-User Computing & Service Delivery- Ensure effective and responsive Tier I / Tier II IT support for internal users, including workstation deployment, device management, and troubleshooting.
- Standardize and improve end-user device security, configuration baselines, and lifecycle management.
IT Asset, Vendor & Financial Management- Maintain accurate IT asset inventories, lifecycle planning, and secure disposal processes.
- Manage relationships with vendors, managed service providers (MSPs), and contractors, ensuring service quality, security alignment, and contractual accountability.
- Oversee licensing, renewals, procurement, and vendor risk considerations.
Required Qualifications- 5+ years of progressive IT experience with cybersecurity.
- Strong experience supporting:
- Microsoft environments and enterprise IT operations
- Networking fundamentals (switching, routing, wireless, VPN)
- Microsoft 365 administration (M365, Exchange Online, SharePoint Online)
- Hardware and software troubleshooting
- Government contracts or regulated environments
- Translation of cybersecurity and compliance requirements into technical controls
- Strong communication skills and ability to lead cross-functional collaboration.
- Ability to prioritize, delegate, and manage multiple initiatives effectively.
Baseline / Foundational Certifications- CompTIA Security+ (or equivalent)
- CompTIA A+ or Network+
Platform / IT Management Certifications- CCNA or equivalent desired
- Microsoft Certified: Azure Administrator Associate
Education- Bachelor's degree in Information Technology, Cybersecurity, Computer Science, or equivalent experience.
Other Duties:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of the job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodation during the interview process.
