Hadrian

Systems Administrator, AV

Hadrian$121K — $145K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of IT experience as a systems admin and AV owner.
  • Hands-on live AV production experience for large events.
  • Deep familiarity with Microsoft Teams and understanding of GCC High environment.
  • Comfortable with troubleshooting conference room gear like Logitech and Crestron.
  • Strong coding skills in PowerShell, Bash, Python, or similar languages.
  • Experience with ITSM platforms and building automated workflows.
  • Familiarity with APIs and system integrations.

Responsibilities

  • Manage Microsoft Teams environment daily and configure GCC High meetings.
  • Run live AV production for company events and large meetings.
  • Troubleshoot and maintain conference room AV equipment.
  • Build automation and integrate AI chatbots into existing systems.
  • Own and optimize ITSM workflows for service desk efficiency.
  • Serve as an escalation point for complex service desk issues.
  • Collaborate with Security, Infrastructure, and DevOps teams on system management.

Benefits

  • Medical, dental, vision, and life insurance plans.
  • 401k retirement plan.
  • Potential relocation support based on business needs.
  • Flexible vacation policy for work-life balance.
  • Equity options for employees.
Full Job Description
The Role

As an IT Systems Administrator at our Torrance HQ, your week swings between three things: writing automation, running AV for company events, and picking up escalated service desk work. You are equally at home in a code editor, at the back of an all-hands running the show, and in a Jira ticket that no one else could crack.

Our conference and event stack standardizes on Microsoft Teams in a GCC High tenant. Experience with Zoom, Google Meet, or other platforms is welcome, since you will still touch them across guest events, partner meetings, and integrations.

What You'll Do

AV
  • Manage our Microsoft Teams environment day to day.
  • Configure, set up, document, and run GCC High Teams meetings so the people on stage never have to think about it.
  • Run live AV, hands-on, for all-hands, large team meetings, podcasts, and other company events.
  • Own break-fix for our conference rooms, including Logitech, Crestron, Q-SYS, and similar room gear.
  • Assist in standing up new conference rooms. Spec equipment, work with vendors, and hand back a room that works.

IT
  • Build automation with an AI chatbot such as Serval. Wire it into our real systems so it actually deflects work.
  • Write code in PowerShell, Bash, Python, or similar to integrate systems and cut manual work.
  • Own ITSM workflows and integrations. Tune queues, forms, and automations so the service desk moves faster.
  • Serve as an escalation point for the service desk. Pick up the hard tickets, fix root causes, and write up what you learned.
  • Partner with Security, Infrastructure, and DevOps on the systems you touch.


What We're Looking For
  • 5 or more years in IT, with real time as both a systems admin and an AV owner.
  • Hands-on live AV production. You have run all-hands, large team meetings, or podcasts end to end.
  • Deep experience with Microsoft Teams. GCC High experience is a plus. Working experience with Zoom, Google Meet, or other platforms is welcome.
  • Comfort with conference room gear: Logitech, Crestron, Q-SYS, and similar. You can troubleshoot a room without a manual.
  • Strong scripting or coding skills in PowerShell, Bash, Python, or similar.
  • Working knowledge of ITSM platforms and ITSM automation. You have built or tuned real workflows, not just used them.
  • Experience building automations or chatbot flows with tools like Serval, Moveworks, or similar.
  • Comfort integrating systems through APIs, webhooks, and SDKs.
  • Comfort as an escalation point. You can pick up a stuck ticket, find the root cause, and coach the team through it.
  • Clear writer and calm communicator. You can brief an exec, hand off to the next tech, and write a clean runbook.
  • Able to work on-site at our Torrance, CA HQ. Some travel required.
  • Able to lift up to 50 lbs and move AV gear, racks, and hardware as needed.


What Will Set You Apart
  • Degree or coursework in Computer Science, Information Systems, or a related field.
  • Prior software engineering work, even at a small scale.
  • Experience running IT or AV inside a Microsoft GCC High or other government cloud tenant.
  • AV certifications such as Crestron CTS, AVIXA CTS or CTS-I, Q-SYS Level 1/2, Dante Level 1/2, or Shure.
  • Live streaming and broadcast experience: OBS, vMix, Wirecast, ATEM, or similar switchers and encoders.
  • Networking depth: VLANs, QoS for voice and video, VPN, or Wi-Fi in a campus setting.
  • Experience with compliance frameworks such as ISO 27001, SOC 2, NIST 800-171, or CMMC.


Compensation

For this role, the target salary range is $121,000 - $145,000 (actual range may vary based on experience).

This is the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.
Benefits for Full-time Employees
  • Medical, dental, vision, and life insurance plans for employees
  • 401k
  • Relocation support may be provided for certain situations, based on business need
  • Flexible vacation policy
  • Equity

About Hadrian

Hadrianadri?ja?n?s]; 24 January 76 – 10 July 138) was Roman emperor from 117 to 138. He was born in Italica, a Roman municipium founded by Italic settlers in Hispania Baetica and he came from a branch of the gens Aelia that originated in the Picenean town of Hadria, the Aeli Hadriani. His father was of senatorial rank and was a first cousin of Emperor Trajan. Hadrian married Trajan's grand-niece Vibia Sabina early in his career before Trajan became emperor and possibly at the behest of Trajan's wife Pompeia Plotina. Plotina and Trajan's close friend and adviser Lucius Licinius Sura were well disposed towards Hadrian. When Trajan died, his widow claimed that he had nominated Hadrian as emperor immediately before his death. Rome's military and Senate approved Hadrian's succession, but four leading senators were unlawfully put to death soon after. They had opposed Hadrian or seemed to threaten his succession, and the Senate held him responsible for their deaths and never forgave him. He earned further disapproval among the elite by abandoning Trajan's expansionist policies and territorial gains in Mesopotamia, Assyria, Armenia, and parts of Dacia. Hadrian preferred to invest in the development of stable, defensible borders and the unification of the empire's disparate peoples. He is known for building Hadrian's Wall, which marked the northern limit of Britannia.
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