Abile Group has an exciting and challenging opportunity for a Systems Administrator Advisor on a 10 year contract providing User Facing and Data Center Services supporting an Intelligence Community customer. All the personnel on the team will work together to support innovative design, engineering, procurement, implementation, operations, sustainment and disposal of user facing and data center information technology (IT) services on multiple networks and security domains, at multiple locations worldwide, to support the IC mission.

The right candidate will possess the belowskills and qualificationsand be ready to handle all responsibilities independently and professionally.

• Independently develops technical solutions for the management for software, hardware, configurations, and architecture. Provides interpretation to Systems matters that are moderately complex in nature.
• Provides troubleshooting support for systems hardware and software issues that are highly complex.
• Performs advance software installations and upgrades to operating systems and layered software packages.
• Applies advanced knowledge in monitoring and tuning the system to achieve optimum performance levels.
• Provides guidance to less experienced personnel on workstation/server data integrity matters and the implantation of standard software and hardware solutions.
• Leads complex data/media recoverability following a schedule of system backups and database archive operations.
• Evaluates and assesses existing systems and plans long term strategies.
• Configure and maintain networked computer system, including hardware, system software, and applications
• Conducts advanced to complex hardware and software audits of workstations and servers to ensure compliance with established standards, policies and configurations guidelines.
• Recognized subject matter expert in job area typically through advanced education and work experience. Established operational plans. Manages large projects with limited oversight from manager.
• Strong written and verbal communication is imperative when dealing with technically minded employees and non-technical colleagues
• Train end-users on the proper use of hardware and software. May training large groups of end users.
• May coach and review the work of less-experienced professionals.
• May serve as a team or task leader (Not a people manager).
• May require after hour support or weekend support for mission, program and special project support.

Clearance Required: TS/SCI with eligibility to obtain CI poly.

Degree and Years of Experience: Bachelor's Degree or the equivalent combination of education, technical training, or work/military experience.

• 5+ years of experience.
• 8140.01M IAT Level II certification.
• ITIL v4 Foundations.

Required Skills:

• Knowledge in one or more of the following areas:
  • Thin Client using Virtual Desktop Infrastructure (VDI) Technology.
  • Experience and/or knowledgeable with: Windows 11; Windows 10; Citrix; SMS; and SCCM.
  • End User Hardware
    • Thin Client, Thick Monitors, KVMs, Printers, Plotters Print Server Configurations, VOIP phone,
  • Desktop Image Management.
  • Home Directory and Profile Support Services.
  • E-mail Support Services.
  • Software Support Services.
  • Experience and/or knowledgeable with; Windows 7; Windows 10; Win11 Citrix; SMS; and SCCM.
• Excellent troubleshooting capabilities.
• Strong communication skills.
• Strong work ethic and attention to detail.
• Strong writing skills (consistently document work completed).
• Strong time management skills and ability to work flexible schedules to meet job requirements.
• Ability to move and lift computers, printers, monitors, and other hardware.
• Team player and willing to share knowledge and learn from others to ensure team's success.
• Enthusiasm and ability to adapt to new and changing technologies.