System Administrator (TTO4)

Que Technology Group

$88K — $105K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a technical discipline
  • 5+ years of system administration experience or 10 years in lieu of a degree
  • DoD 8570 IAT II level certification

Responsibilities

  • Configure and manage operating systems (Linux, Unix, Windows) and troubleshoot network components
  • Support the design of systems and mission architecture
  • Understand system administration interdependencies in a Service Oriented Architecture (SOA) context
  • Analyze and resolve complex server hardware and software integration issues
  • Assist users in accessing and using IT systems
  • Provide Tier 1 and Tier 2 problem identification and resolution
  • Oversee day-to-day IT operations, monitoring, and troubleshooting
  • Optimize system operations and analyze capacity planning
  • Provide feedback to management on escalated tickets
  • Support dispatch systems for hardware problem resolution

Benefits

  • Company Medical/Dental/Vision plans - Company paid
  • Short-term Disability, Long-term disability and Life Insurance - Company paid
  • Business/First Class travel upgrade for long flights & company card for expenses
  • 25 days of Vacation/Personal days
  • 11 paid Federal Holidays
  • $5,000 Annual Professional Development Fund with 40 paid hours for classes
  • 401K with 6% company match; contributions immediately vested
  • $10,000 referral bonus per hired employee
  • Up to 3 paid Code Red days due to customer closure
Full Job Description
System Administrator to provide Infrastructure Server and Sustainment services, to enhance and complement High Performance Computing (HPC) sustainment capabilities.

Responsibilities include, but are not limited to:
  • Configure and manage Linux, Unix, and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
  • Support the design of systems, mission architecture and associated hardware
  • Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
  • Analyze and resolve complex problems associated with server hardware, applications and software integration
  • Assist users in accessing and using IT systems
  • Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
  • Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all the client/server/storage/network devices, mobile devices, etc.
  • Optimize system operations and resource utilization, and perform system capacity analysis and planning
  • Analyze and provide feedback to agency management and internal customers for escalated tickets
  • Support the dispatch system and hardware problems and remain involved in the resolution process
Qualifications:
  • Bachelor's degree in technical discipline
  • Minimum of five (5) years of system administration experience or ten (10) years' experience in lieu of degree
  • DoD 8570 IAT II level certification
BENEFITS:
  • Competitive salary
  • Company Medical/Dental/Vision plans - Company paid
  • Short-term Disability, Long-term disability and Life Insurance - Company paid
  • Business/ First Class travel upgrade for 7 hour or longer flights & company card will be provided for expenses
  • Vacation / Personal days granted at 25 days per year
  • Paid Federal Holidays - 11 days
  • $5,000 Annual Professional Development Fund plus 40 paid hours if in class
  • 401K with 6% company match; all contributions are immediately vested by Employee
  • Employee will be paid a bonus of $10,000 per employee hired based on their referral
  • Up to 3 paid Code Red days due to customer closure

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