Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: RML Chemistry

Work Type: Full Time (Total FTE between 0.9 and 1.0)

Shift: Shift 1

Work Schedule: 8 Hr (8:30AM - 5:00PM)

Pay Range: $38.02 - $55.18 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush's anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Supervises the technical operations of the laboratory, including resource and personnel management. This position is responsible for performing all assigned laboratory testing and reporting for the testing area. This position requires teamwork to achieve common goals and meet deadlines to provide quality care to clients and patients. Demonstrates proficiency in identifying and resolving process issues that affect the laboratory's ability to perform laboratory testing. Serves as an expert within the assigned field of responsibility. Instructs students, residents, new employees, and their direct reports. Evaluates their performance within established deadlines. Participates in presenting case studies or in-services. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Must adhere to the Rush code of Conduct and Rush ICARE values: Innovation, Collaboration, Accountability, Respect and Excellence, executing these values with compassion.

Other information:
Required Job Qualifications:
• CLIA QUALIFICATION FOR TESTING
• Education: Bachelor of Science or Arts degree in relevant science required
• A minimum of five (5) years of relevant experience in the specific laboratory discipline the role oversees is required. Certain laboratory specialties may necessitate more stringent certification criteria. In addition, candidates must demonstrate a proven track record of leading projects, implementing programs, and serving as a subject matter expert within a laboratory setting.
• Certification from nationally recognized certifying agency required. Eligibility as determined by ASCP and/or AMT requirements. Some laboratory disciplines may require more stringent certification criteria.
• Acceptable credentials (can vary depending on the laboratory section):
o Medical Laboratory Scientist (MLS) via the American Society for Clinical Pathology (ASCP)
o Medical Technologist (MT) via the American Medical Technologists (AMT)
o Blood Bank (BB) via the ASCP
o Chemistry (C) via the ASCP
o Cytogenetics (CG) via the ASCP
o Cytotechnologist (CT) via the ASCP
o Hematology (H) via the ASCP
o Microbiology (M) via the ASCP
o Molecular Biology (MB) via the ASCP
o Technologist in HLA (CHT) or Specialist in HLA (CHS) via ACHI
o Histotechnologist (HTL) via the ASCP
• Communicates well, both orally and in writing. Determines what information is important and what should be communicated, how, to whom, and when. Practices Emotional Intelligence when communicating with others. Able to handle interpersonal relationships judiciously and empathically. Demonstrates the capacity to be aware of, control, and express one's emotions.

Preferred Job Qualifications:
• Master of Science degree in relevant discipline preferred

Physical Demands:
• Able to work in fast pace, often stressful, computerized environment. Able to lift 20 pounds and perform repetitive motions. Works in laboratory with exposure to potentially infectious and hazardous materials.

Responsibilities:
Job Responsibilities:

Job Components
• Fulfills all the job components for testing personnel whom they will supervisor; These may be an MLS, MLT, CT, HT, HTL, or other role(s), laboratory areas aligning to the credentials listed below.
Policy Compliance
• Understands and enforces departmental and institutional policies and practices.
• Writes, reviews, and updates departmental policies and procedures as mandated by accrediting or regulatory standards.
Workflow monitoring
• Monitors, regulates, and adjusts workflows to ensure needed tasks are completed on time.
• Demonstrates ability to recognize quality control values and respond appropriately to outliers, be a technical resource person, recognize instrument/ assay problems, and maintain technical proficiency.
• Responds to clinician inquiries timely, thoroughly, and respectfully.
Process Improvement
• Recognizes situations that require process improvement.
• Proficient in the use of process improvement tools (e.g. Fishbone diagrams, Root Cause Analysis, Failure Mode Effect Analysis).
• Responds to Safety Events and complaints in a timely manner. Investigates and determines if the event is a person or system issue.
• Applies Just Culture algorithms when the event is determined to be a person issue. Encourages staff to identify areas for process improvement and submit Safety Events to document unsafe situations.
Financial and Administrative - will be responsible for any combination of the following;
• Monitors expenses and assists in the investigation of budget variance reports.
• Provides input on the capital and operational budgets; gathers and analyzes data to produce needed information.
• Writes reports and memos.
• Prepares and conducts staff meetings.
• Orders and maintains appropriate inventory of supplies.
• Writes and conducts employee evaluations at least twice a year; more frequently if needed.
• Prepares staff schedules to minimize the use of over-time and staff burnout.
• Oversees validation and implementation of new equipment.
• Conducts employee discipline with managerial oversight.
• Participates in the development of Employee Engagement initiatives.
• Implements Employee Engagement initiatives.
• Conducts employment interviews and participates in the selection of new employees.
• Ensures the work area is maintained in a safe and uncluttered environment.
• Serves as a backup for the manager in their absence.
• Maintains inspection readiness.